Holiday Inn Express Birmingham NEC, an IHG Hotel

Really grwar after a show at the NEC, its a long walk or a £6 taxi to the actual NaeC but lovely hotel with 24 hiyr facikities and excellent staff. Super thank you.

A comfortable and convenient stop en route home. Very friendly and helpful staff, a spacious and comfortable room, and a good breakfast included. The parking meter was a bit difficult to manage and the room we were allocated had not been cleaned, but both problems quickly resolved by helpful staff.

Hotel was very clean. Reception helpful and ordered taxis etc for us. Only issue no fresh orange at breakfast this was little disappointing as its my breakfast drink.

This was a last minute booking after a cancelled flight out of Birmingham airport. I paid £350 for one night, and the room was nowhere near the standard I’d expect at that price. The room had an awful smell, like mouldy rotten smell. Curtains were old and stained. TV looked like something from a university Dorm in 2004. In the bathroom, there was tiles hanging loose on the wall. On the plus side, the bed was clean and comfy with loads of pillows. Also, the lobby area is nice enough, and staff were pleasant. Pretty annoying to get there to find they stop serving food at 9:30, and they didn’t even have room service available. They suggested I could have chocolate / crisps from the vending machine. Shockingly bad for a £350 a night international airport hotel.

It was a one night stay over.. the only issue is the parking of £12 for 24 hours I don’t like.

Wonderful hotel for a short overnight stay! Fantastic check in service, rooms were small for family of four but we were just sleeping there so for value for money it was outstanding. Breakfast included was incredible. Only flaw is they parking was additional to the cost of hotel at £12 per night

Room was good, clean and quiet. Close to the airport and good breakfast, as well as small restaurant right next to the property with more variety than hotel restaurant.

Didn't really feel welcomed by the front office staff, they looked a bit preoccupied and busy with other things, not really the usual friendly welcome with a smile I am used to at holiday in. No body lotion in the room, that's a first for me, always have had that at other hotels, I will remember to oack that in my luggage next time if I stay at another Holiday Inn. Aircon was rather noisy , so turned it off. Didn't like paying for the parking on top of paying for the hotel, why not just charge an inclusive price upfront? The email advising parking had to be paid for only came through after I had booked, seems a bit of a con to make a little extra, I like to know upfront the total cost of my hotel stay. Apart from the above little annoyances, rest of stay was uneventful, location was ideal and close to where I was visiting and environment was pleasant and quiet. Extra points for having a working electric car charger in the car park, worked seamlessly to charge my car.

Overall good but why we have to pay for the parking that should be free

Okay - cheap and cheerful but convenient to the airport - could not get food after 9pm