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Sonia
10 Oct 2024 - 11 Oct 2024
reviewed on hcom
1 out of 5 stars
Check-in was good when we got to our room there was tissue in the bin with blood on it and when we told the cleaner she just come in and pick the tissue up with her hand didn’t even give us a clean bag the spiders in our bathroom, there was still missing in the bathroom And it was so cold in the night. We had to get the baby out the travel court and put him in bed with us cause it was so cold awful Breakfast beans were warm sausages were tough.
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Leah
23 Aug 2024 - 24 Aug 2024
reviewed on hcom
5 out of 5 stars
We had a great 1 night stay as a family of 3. Great views and beautiful grounds. Room was lovely, staff friendly and overall great stay. Close to Bristol airport (around 15 mins) drive away, ideal for our flight the next day. We used the Marco Pierre restaurant for our evening meal which was fantastic!!
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Maria
17 Aug 2024 - 18 Aug 2024
reviewed on hcom
5 out of 5 stars
Beautiful hotel and grounds. Lovely staff including the spa staff.
I had a lovely mini facial after using the swimming pool, sauna and steam room. Really relaxing and helped me sleep well later.
I also especially loved the deep blue colour in the swimming pool.
Ordered the steak sandwich which came with large chunky chips and everything was delicious!
Bathroom facilities were great too. I really liked the shampoo in particular.
The views around the building are lovely. They also have giant outdoor chess pieces and giant drafts. I would have loved to stay there long but it was for an early airport arrival in Bristol.
I really loved staying at this hotel. The reception guys were so funny and friendly too! I forgot my toothbrush and was told a fun story about when that happened to them. Things like that make hotel stays more enjoyable because the staff clearly get along and like talking to the guests.
I want an excuse to go back. Thank you lovely staff :).
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Margaret
9 Aug 2024 - 11 Aug 2024
reviewed on hcom
4 out of 5 stars
Nothing was too much trouble. Staff very friendly and helpful. Beautiful surroundings and great food. Breakfast was delicious and plentiful buffet style. The only small disappointment, although you are made aware of it, is the parking fee to be paid each day when you’re already paying for your stay and food and drinks etc. otherwise couldn’t fault it.
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andrew
12 Jul 2024 - 13 Jul 2024
reviewed on hcom
5 out of 5 stars
A lovely setting and a great place to stay for Bristol yet also close enough for the airport. There was a charge for parking which is unhelpful as the car park is remote so guest have no choice but to park. However as we were leaving at 4am for the airport the lovely lady in reception kindly waived the charge. We would most likely stay again but as the spa and swimming pool is part of a sports club it does not feel intimate for hotel guests, can be busy and as such did not feel as welcoming for hotel guests
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Michelle
7 Jul 2024 - 8 Jul 2024
reviewed on hcom
5 out of 5 stars
Another stat at the hotel due to its closeness to airport and lovely setting. As always the breakfast and service was fantastic - the lady at front of house is a true asset, nothing is too much trouble for her - thank you! The only downside is that the rooms are a bit tired with a strong smell is damp in the corridor. They said, beds are immaculate and very comfortable. We would definitely stay again.
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Mark
17 Jun 2024 - 18 Jun 2024
reviewed on hcom
4 out of 5 stars
Hotel and staff I could not fault, only let down was when I went to use the charge point for my car, the bushes next to the bay were so overgrown I had great difficulty parking my car, even had to climb out of the passenger side.
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Claire
8 Jun 2024 - 9 Jun 2024
reviewed on expedia
5 out of 5 stars
Clean and spacious room. Enjoyed spa/ swim. Beautiful setting and convenient for Bristol airport. EV charging points very useful for me.
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Andrew
5 Jun 2024 - 6 Jun 2024
reviewed on hcom
5 out of 5 stars
Great location, service and food, easy parking.
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Tommy
29 May 2024 - 30 May 2024
reviewed on hcom
4 out of 5 stars
Stayed for business and I have stayed here a few times. The main reason I stay is for the gym. It is much better equipped than most hotel gyms. I do think it is a bit much to charge hotel residents £7.50 for parking per night. If you are staying and paying a pretty penny for the privilege then the car parking should be included. I haven't eaten at the restaurant so cannot comment on the food. Overall a nice hotel.