A
Alex
11 Oct 2024 - 12 Oct 2024
reviewed on hcom
3 out of 5 stars
Room and bathroom were very clean. That’s the good bits.
Tv in room not secured to wall so it was hanging a bit precariously
One of the bedside lights was hanging off the wall
Mirror over sink all cracked
Windows in room and bathroom not cleaned which became more obvious when steam from shower showed a p3n!s and long finger marks which had been made on the window.
Pillows very thin. 2 together felt like 1 pillow. Mattress basic but ok.
Continental breakfast also very basic. The room where it was served was really small and the breakfast sittings mean you have a cluster of people all at once. Not well laid out.
£50 security payment held by hotel from my credit card which is going to take up to 30 days to be paid back. I travel a fair amount for work and found this really unusual, more so because it’s just for the first time I book here. If I come back it won’t be taken again. But it’s taken for additional cleaning charges etc.
L
Liz
10 Oct 2024 - 11 Oct 2024
reviewed on hcom
5 out of 5 stars
The room was clean and tidy and bathroom was very good too, I was hoping for a bath but there was a shower, it was a very good waterfall shower tho and nice hot water. The room was freezing when I arrived and no heating from the radiators but a visit to the lovely lady on the desk and within 5 minutes I had a heater and she got the radiators working. It was very cosy after that and I slept very well, I was given extra pillows on request too. The staff were lovely and really helpful. Breakfast was continental but that was fine with me and check out was 11am which was great. All in all id say it was a lovely hotel, it was extremely reasonable, even though I didn't know about the £50 security deposit but that was my fault for not reading the email from the hotel. I would stay again definitely. It's close to sefton park and lark lane and parking is not a big problem.
D
Dimple Ashok
15 Jul 2024 - 17 Jul 2024
reviewed on hcom
3 out of 5 stars
Hotel was grand but needs some TLC. Check in was good but need to wait in the adjacent games room during busy times as the receptionist also serves the bar. All the staff were polite and attentive. Free self parking on site in front or at back (register at reception). Ours was a small en suite double room with high ceilings and a courtyard view. Decor a bit dated and room and passages are musty smelling but after I opened the window the room was ok. Amenities include lift, towels, toiletries, mirror, tv, kettle tea coffee sugar milk in room, and a chair plus side table in room. Free continental breakfast in the basement (only accessed by steps which are a problem for those with mobility issues and is the most musty smelling). There are few good restaurants and shops within a 15 min walk. What needs improvement is (1) there is no water dispenser in the lobby/reception. (2) no aircon (3) no hair dryer (4) not enough space between bed , chair, bathroom etc. ie too poky and narrow (5) my mum uses an iPhone and connected to wifi but my Android just wouldnt connect to wifi at all even after restarting as suggested by the receptionist. I gave up after an hour and ended up not working and using only my mobile data (6) passages need to be ventilated / aired (7) shoddy tiling and missing /stained grout in the bathroom I wont be surprised if the rooms below have leaks
P
Paul
13 Jul 2024 - 14 Jul 2024
reviewed on expedia
4 out of 5 stars
Great location for Sefton Park and south Liverpool. Exceeded expectations and good value for money. Need to drop the "free parking" from the name as none was available when we visited but parked on a nearby side street.
R
Rachel
12 Jul 2024 - 13 Jul 2024
reviewed on expedia
5 out of 5 stars
All staff at the hotel were fantastic and very helpful. Hotel perfect location for Sefton Park and just a short taxi ride into the centre. Hotel kept clean. Still a great choice at breakfast without the full English. I would definitely use this hotel again.
P
Paul
8 Jul 2024 - 9 Jul 2024
reviewed on expedia
5 out of 5 stars
Only stayed for one night but was happy with the room and parking. Property was clean and room was nice as well.
A
Amanda
17 May 2024 - 19 May 2024
reviewed on expedia
4 out of 5 stars
The parking wasn’t good but managed to get a space the next day .
R
Robert
4 May 2024 - 6 May 2024
reviewed on expedia
5 out of 5 stars
As a first time visiting American in Liverpool, I couldn’t be happier. A great value for a budget traveler.
y
yuval
1 May 2024 - 2 May 2024
reviewed on expedia
5 out of 5 stars
It is my 2nd time staying at the hotel, As per before the experience was very pleasant clean helpful and polite staff, easy checking and out and the parking is very helpful- I would recommend the hotel- however it is a pity the English breakfast is no longer available, I did enjoy it on my 1st visit!
J
Jessica
2 May 2024 - 3 May 2024
reviewed on hcom
5 out of 5 stars
Easily accessible, private parking behind the hotel. The receptionist was so friendly and helpful. We loved our room is was very spacious and clean. Comfy beds (very bouncy but no complaints here) not noisy at all even. We loved our stay and would definitely stay again!!