Crowne Plaza London- Gatwick Airport, an IHG Hotel

About the hotel

Nearby attractions

Located in Crawley, Crowne Plaza London- Gatwick Airport, an IHG Hotel is in the city center and near the airport. St. John the Baptist Church and Horsham St. Marks Church are local landmarks, and the area's natural beauty can be seen at Buchan Country Park and Worth Way Country Park. Looking to enjoy an event or a game while in town? See what's happening at Broadfield Stadium or Lingfield Park Racecourse and Golf Club. Spend some time exploring the area's activities, including golf lessons and golfing.

Popular amenities

Parking

Extended parking on site (surcharge)

Self parking on site (GBP 10 per day)

Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

24-hour room service

Coffee/tea in common area(s)

English breakfast available for a fee daily 6 AM–10:30 AM: GBP 16.95 per person

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Things to do

Fitness center

Outdoor

BBQ grill(s)

Terrace

Conveniences

Ballroom

Elevator

Front-desk safe

Newspapers in lobby

Vending machine

More

Designated smoking areas (fines apply)

TV in lobby

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Reviews that mention...

All reviews (38)airport (20)transport (8)flight (18)staff (18)airport shuttle (7)restaurant (15)location (3)ambience (9)clean (10)parking (6)travel time (2)check in / check out (5)travel (2)wellness (1)bed (1)

Hotel Reviews

for Crowne Plaza London- Gatwick Airport, an IHG Hotel

4 out of 5 stars

38 reviews

Review data

5 star reviews

55%

4 star reviews

18%

3 star reviews

13%

2 star reviews

8%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Crowne Plaza London- Gatwick Airport, an IHG Hotel

Showing 1 - 10 of 38 reviews

Latest reviews (38)

R

Robert

20 Oct 2024 - 21 Oct 2024

reviewed on hcom

5 out of 5 stars

Really nice hotel. Excellent staff. We arrived early and they stored our luggage and we had a nice, reasonably priced, meal in the bar area. We missed this on the site, but they do have a shuttle service from the airport for just 5 pound each (we ended up paying 29 pounds for a taxi) Overall a great place to stay after a long flight.

J

Jose A

4 Oct 2024 - 5 Oct 2024

reviewed on hcom

5 out of 5 stars

One night stay just to catch early flight out of Gatwick. - Very convenient since it is the last stop on the airport shuttle bus (about 20 min ride). We could not have breakfast but the dinner menu was great..

J

James

12 Oct 2024 - 13 Oct 2024

reviewed on hcom

5 out of 5 stars

Great hotel and great location for the airport. Great service and all good but ….. one thing ….. no plug sockets at the head of the bed. I use a CPAP machine which meant we had to trail cables across the room.

l

lynne

5 Oct 2024 - 6 Oct 2024

reviewed on hcom

5 out of 5 stars

Great pre flight hotel

A

Andrew

29 Sept 2024 - 30 Sept 2024

reviewed on hcom

5 out of 5 stars

Reception lady was very friendly and welcoming and was extremely helpful.our room was spacious and comfortable and spotless. The breakfast was a buffet which catered for all tastes a very nice start to our holiday. The shuttle bus was right outside to take us to the airport definitely use this hotel in future.

R

Ray

18 Sept 2024 - 19 Sept 2024

reviewed on hcom

5 out of 5 stars

This is my go to hotel when flying from Gatwick, good facilities, friendly staff with good food at reasonable prices. Long may it continue

K

Karen

9 Sept 2024 - 10 Sept 2024

reviewed on hcom

5 out of 5 stars

Highly recommend this hotel if you need somewhere to stay near Gatwick. All of the staff were extremely kind and attentive. The room was very comfortable and clean and well soundproofed (unless people were talking in the hallway) The staff at the front desk were particularly helpful and I’d particularly single out Humani for helping us get checked in early when our early morning flight was suddenly cancelled.

F

Fiona

26 Aug 2024 - 27 Aug 2024

reviewed on hcom

4 out of 5 stars

The hotel is advertised as ‘Gatwick airport’ but in fact, it’s about a 10-15 min drive to the airport. We did use the shuttle service on the morning we were flying out, but it was expensive from the station to the hotel itself. Room was comfortable.

J

John

1 Sept 2024 - 2 Sept 2024

reviewed on hcom

5 out of 5 stars

Great stay. Very happy with the continental breakfast and airport shuttle!

L

Lyndon

22 Aug 2024 - 23 Aug 2024

reviewed on hcom

5 out of 5 stars

The staff were very welcoming , the room was well equipped with fridge, tea coffee making facilities. The hotel is ideal for Gatwick airport.