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Crowne Plaza Manchester Airport, an IHG Hotel

4 star rated hotel
8.4/10 Very Good
(1001 verified Hotels.com guest reviews)
See real reviews (69)

generated by AI based on family reviews

Overview

The Crowne Plaza Manchester Airport hotel is a popular choice for travellers, with many praising its convenient location near the airport. Guests appreciate the comfortable and spacious rooms, often highlighting the comfortable beds and good soundproofing. The hotel restaurant also receives positive feedback for its food quality. However, reviews reveal some inconsistencies. While some guests find the hotel within walking distance of terminals, others note it's a longer walk than expected and that shuttle services are not always reliable or may incur charges. There are also reports of some maintenance issues and noise disturbances.

Guest highlights

Comfortable rooms and beds
Good quality food at the restaurant
Walking distance to terminals (for some guests)

About the hotel

Nearby attractions

Located in Manchester, Crowne Plaza Manchester Airport, an IHG Hotel is near the airport and near a train station. Travelers who have shopping on the agenda can visit Trafford Centre and Deansgate, while those looking for another kind of activity may want to check out Salford Quays. Looking to enjoy an event or a game? See what's going on at Old Trafford or Etihad Stadium.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times
Self parking on site (GBP 15.00 per night; includes in/out privileges)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: GBP 17.00 per person
Coffee/tea in common area(s)

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center

Outdoor

Garden
Picnic area

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic water bottles
Smoke-free property
Vegan dining options
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Crowne Plaza Manchester Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

69 reviews

Review data

5 star reviews

51%

4 star reviews

28%

3 star reviews

14%

2 star reviews

6%

1 star reviews

1%

We have selected a sample of reviews which reflect what travellers have said about Crowne Plaza Manchester Airport, an IHG Hotel

Showing 1 - 10 of 69 reviews

Latest reviews (69)

H

Helen

14 Oct 2024 - 15 Oct 2024
reviewed on hcom

5 out of 5 stars

A great place to spend a night before an early flight! Very comfortable hotel, no complaints at all
G

Gillian

17 Oct 2024 - 18 Oct 2024
reviewed on hcom

5 out of 5 stars

Great stop over for the night before travel. Edward at the front desk was especially helpful.
V

Vicky

19 Oct 2024 - 20 Oct 2024
reviewed on hcom

3 out of 5 stars

Check in experience was awful. Took more than 20 minutes for what should have been a quick and smooth transaction. I am unsure if the staff member was new or just did not know what they were doing ! Not something you want after a long day travelling . Having stayed at the hotel a week earlier the check in process was quick and easy so now idea why this was so difficult ! Very frustrating. The rooms however , are clean and modern and the overall stay was fine. Breakfast was pretty good quality. Staff seemed to be in short supply so service was a little dim .
P

Pauline

29 Sept 2024 - 30 Sept 2024
reviewed on hcom

4 out of 5 stars

A very comfortable hotel at Manchester airport for our early flight the next morning. Check-in was easy speedy and we would happily use this hotel again
F

Fiona

7 Oct 2024 - 8 Oct 2024
reviewed on hcom

4 out of 5 stars

Lovely hotel in Manchester airport facility. Staff were lovely. Special shout out to Toni at breakfast reception so friendly and helpful. Really liked large modern rooms and excellent sound proofing. What wasnt so good was a death defying step at bar area, saw so many people trip up or down it myself included. The reviews implied a regular free shuttle bus to airport terminal... unfortunately they are not frequent (every half hour or so) and cost £15 a ride. Its walkable but was heavy rain we would have been soaked...that was really disappointing felt v misleading.
M

Mary

26 Sept 2024 - 27 Sept 2024
reviewed on hcom

1 out of 5 stars

The hotel was not worth the money, and the whole place required a renovation. The shuttle service to Manchester Terminal 2 is unreliable despite a recommendation from the Hotel. The description on your website is deceiving because it should specify that terminal 2 is a 20-minute walk and terminal 1 is 5 minutes. I would not have booked this hotel if this was clearer.
H

Helen

28 Sept 2024 - 29 Sept 2024
reviewed on hcom

4 out of 5 stars

This hotel was perfect for a very short overnight stay before an early flight Its fairly expensive for such a short stay but extremely convenient and lovely staff.
D

Derrick

27 Sept 2024 - 28 Sept 2024
reviewed on hcom

5 out of 5 stars

Had a lovely one night stay before flying off on holiday. All staff are brilliant, food brilliant, drinks on the expensive side.
s

sharon

29 Aug 2024 - 30 Aug 2024
reviewed on hcom

5 out of 5 stars

Room was fantastic options for eating really good great for airport
L

Lynne

24 Sept 2024 - 25 Sept 2024
reviewed on hcom

3 out of 5 stars

Staff very good. Unfortunately Asian restaurant was closed so we tried to get into restaurant. We were told walk ins had just stopped (around 7pm) so we asked if we could book and were told they had stopped taking bookings despite plenty of seats available so we had to sit in the bar. This was not ideal as there were very few seats and they were low and not comfortable for eating. Tried to order lasagne from the menu but was told there were no ingredients to make it? That being said the food we eventually had was good. Also no shuttle bus whereas the Clayton next door does a free shuttle. The Clayton rooms are also bigger/better.
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