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Best Western Airport Albuquerque InnSuites Hotel & Suites

3 1/2 star rated hotel
8.6/10 Excellent
(2264 verified Hotels.com guest reviews)
See real reviews (292)

generated by AI based on family reviews

Overview

The Best Western Airport Albuquerque InnSuites Hotel & Suites is praised for its welcoming and helpful staff, comfortable rooms, and convenient location near the Albuquerque airport. Guests frequently mention the positive attitude of the staff, cleanliness of the rooms, and the quality of the breakfast. The 24/7 airport shuttle is a significant benefit for many travelers, although some users have noted inconsistencies in the service. The hotel is an older property, so there is some variation in condition, with some guests noticing it showing its age and a lack of elevators. There are also comments on the limited and tight parking, and issues with the parking lot.

Guest highlights

Welcoming and helpful staff
Clean and comfortable rooms
Good breakfast
24/7 airport shuttle

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, a free airport shuttle, and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a spa tub are onsite.

Nearby attractions

In the business district and near a metro station, Best Western Airport Albuquerque InnSuites Hotel & Suites is in an area with good airport proximity. Puerto Del Sol Golf Course and Paseo del Noreste are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Coronado Center and Winrock Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at The Pit or Isotopes Park. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Extended parking on site (USD 2.50 per day)
Free 24-hour roundtrip airport shuttle
Free area shuttle
Onsite parking includes off-street options
Self parking on site (USD 10 per week)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 restaurant
Coffee/tea in common area(s)
Free breakfast available daily 6:00 AM–10:00 AM
Free daily reception

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
This property does not have elevators
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Outdoor

BBQ grill(s)
Pool sun loungers

Conveniences

ATM/banking services
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

More

Romance packages available
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Best Western Airport Albuquerque InnSuites Hotel & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

292 reviews

Review data

5 star reviews

56%

4 star reviews

26%

3 star reviews

10%

2 star reviews

5%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Best Western Airport Albuquerque InnSuites Hotel & Suites

Showing 1 - 10 of 292 reviews

Latest reviews (292)

S

Sandy

16 Oct 2024 - 17 Oct 2024
reviewed on hcom

5 out of 5 stars

This property was wonderful…the front desk staff was very helpful….Aleigha was super…she even moved her personal vehicle so we could take her parking spot so we could see our 1968 Chevy nova from our hotel window. The breakfast was on point and we would stay here again.
K

Kallie

30 Sept 2024 - 1 Oct 2024
reviewed on hcom

5 out of 5 stars

The front desk staff were so welcoming, kind and very helpful. It was so lovely to encounter that energy after a long, stressful multi-leg flight and it being 2 am! My room was very clean, the bed linens smelled clean and fresh, and the bed and pillows were very comfortable. The provided soaps were high quality. The 24/7 airport shuttle was hard to find, and was really helpful.
C

Christian

18 Sept 2024 - 19 Sept 2024
reviewed on hcom

5 out of 5 stars

Nice Motel next to the airport, nice room good for one night. Pretty good breakfast.
N

Nolan

30 Sept 2024 - 1 Oct 2024
reviewed on hcom

4 out of 5 stars

It was a nice place to stay, just the location for parking was hard.
s

susan

24 Sept 2024 - 27 Sept 2024
reviewed on hcom

5 out of 5 stars

Front desk is wonderful. They are always friendly, thorough, informative and professional. Every interaction with them was positive. From wifi, to parking, to keys, and fresh towels, everything was explained before I had to ask!
R

Robert

5 Aug 2024 - 6 Aug 2024
reviewed on hcom

2 out of 5 stars

Would not stay at this hotel again. We chose, in part, due to being older the phone a hotel shuttle ran every 30 minutes. We found out this is actually as they see fit and if the shuttle driver isn’t helping someone else. So we first waiting almost an hour at the airport for the shuttle. Then we waited another half hour (at almost midnight) to be checked into the hotel with front desk clerk claiming my credit card hadn’t been saved by Hotels.com. They had us have a seat while they helped others. They then yelled accross the lobby that I could try to cancel my hotels.com reservation or get them to show the credit card and that was, “the best they could do”. I got in touch with hotels.com who said everything looked normal on their side and called the hotel. After multiple phone calls between the hotel and hotels.com we finally got into a room. The room was fine for a quick overnight but isn’t somewhere I’d return to.
F

Freda

8 Aug 2024 - 9 Aug 2024
reviewed on hcom

5 out of 5 stars

a clean and quiet hotel near the airport. have stayed multiple times
s

susan

31 Jul 2024 - 1 Aug 2024
reviewed on hcom

3 out of 5 stars

Perfect location for the airport particularly if you come in late. You actually can walk if you need to. They do have van service although you have to reserve it. Simple, clean, nice breakfast. Nothing fancy, but perfect when you need to stay by the airport.
G

Gretchen

22 Jul 2024 - 24 Jul 2024
reviewed on expedia

1 out of 5 stars

We had to initial 3 pages of stuff at check in. I have never had to do this before. There are signs all over the parking lot saying "not responsible for accidents" and be sure to "lock your vehicles and take all valuables with you" Gave the impression that the area was not safe.
D

Diane

18 Jul 2024 - 19 Jul 2024
reviewed on expedia

5 out of 5 stars

It was close to the airport and the price was right.
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