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Sheraton Albuquerque Airport Hotel

3 1/2 star rated hotel
7.8/10 Good
(1002 verified Hotels.com guest reviews)
See real reviews (93)

generated by AI based on family reviews

Overview

The Sheraton Albuquerque Airport Hotel is a convenient option for travellers, with its close proximity to the airport and 24/7 shuttle service frequently praised. Many guests appreciate the ease of access for early morning flights, and the hotel's generally welcoming staff are also highlighted. However, reviews reveal some inconsistencies in the condition of rooms and the maintenance of amenities. Some guests mention issues such as malfunctioning air conditioning, unclean rooms and limited or faulty electrical outlets, while others find the hotel to be showing its age, with some rooms appearing dated or requiring maintenance. The restaurant and bar have also received mixed reviews, with some guests experiencing issues such as understaffing or poor quality food.

Guest highlights

24/7 airport shuttle
Close proximity to airport
Welcoming staff

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and self parking. Housekeeping is available once per stay.

Nearby attractions

In the business district, Sheraton Albuquerque Airport Hotel is in an area with good airport proximity. Duck Pond at UNM and New Mexico Veterans’ Memorial reflect the area's natural beauty and area attractions include ABQ BioPark Zoo and University of New Mexico Campus Observatory. Looking to enjoy an event or a game while in town? See what's happening at The Pit or Isotopes Park. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.

Popular amenities

Parking

Extended parking on site (USD 10.95 per day)
Free 24-hour roundtrip airport shuttle
RV/bus/truck parking on site
Self parking on site (USD 10.95 per day; includes in/out privileges)
Wheelchair-accessible parking available

Wifi

Available in all rooms: WiFi (USD 4.95 per day)
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Concierge services
Dry cleaning service
Housekeeping (once per stay)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Pool hoist on site
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Seasonal outdoor pool

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Sheraton Albuquerque Airport Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

93 reviews

Review data

5 star reviews

41%

4 star reviews

19%

3 star reviews

19%

2 star reviews

14%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Sheraton Albuquerque Airport Hotel

Showing 1 - 10 of 93 reviews

Latest reviews (93)

M

Mary

18 Oct 2024 - 19 Oct 2024
reviewed on hcom

3 out of 5 stars

I booked here & it included free WiFi. They charged me anyway & told me to take it up with Expedia or Marriott bonvoy as I was supposed to know it is now owned by Marriott. I want my WiFi refund. I think becuz I paid w AMEX gold card they could get away with it. The Day of the Deal was free wifi! We had traveled 30 hours from Paris to SLC & then to ABQ. We were exhausted- perfect example of not listening to customer.
J

JOHN

6 Oct 2024 - 7 Oct 2024
reviewed on hcom

4 out of 5 stars

Needed a shuttle for an early flight which was great. Even picked me up at car rental location to get me to hotel.
S

Shelley

21 Sept 2024 - 22 Sept 2024
reviewed on hcom

3 out of 5 stars

Rushed overnight due to flight cancellation.
S

Steve

13 Aug 2024 - 14 Aug 2024
reviewed on hcom

3 out of 5 stars

It may seem really picky, but the TV had very limited selection. I ended up at this hotel because of a very delayed flight and I just wanted to chill-out with some movie or such. Also, the AC did not seem to actually be doing any cooling -- just blowing air around.
J

James

11 Jul 2024 - 12 Jul 2024
reviewed on orbitz

3 out of 5 stars

Super convenient for travelers flying into the city. And right down the street from a good brewery: 377. Solid.
K

Kathleen

13 Jun 2024 - 14 Jun 2024
reviewed on expedia

3 out of 5 stars

The front door was inoperable. The parking lot was being re-asfaulted. In the morning of my departure, I could' find a way out of the parking, but finally someone from the hotel took down a barier so I could get on my way.
B

Brian

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

4 out of 5 stars

It’s a very convenient hotel to stay at when traveling to Albuquerque. It’s right next to the airport.
C

Christie

19 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

I always stay here when I have an early flight the next morning.
C

Catherine

24 May 2024 - 25 May 2024
reviewed on hcom

4 out of 5 stars

This is a great airport hotel. I have stayed multiple times prior to an early flight out of Albuquerque Sunport. The hotel is nice, has shuttle service, and a nice restaurant. I have stayed multiple times and each time the pool has been closed for one reason or another.
B

Brian

24 May 2024 - 25 May 2024
reviewed on expedia

5 out of 5 stars

Great stay and close to airport.
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