Homewood Suites by Hilton Albuquerque Airport

awaiting international flight

The front desk person that worked the late night shift was extremely friendly and accommodating. We have stayed here twice and found everything in good shape and would stay again the next time we fly out of Albuquerque.

Room was nice, large, clean, and comfortable, but experience was ruined by having my van broke into despite being parked near the front of the hotel, under a light, right in front of a surveillance camera. Hotel and Albuquerque police were less than helpful in the process. Beware of parking in the lot! Also, the pool is closed temporarily so be prepared for sad kids.

Floors were soaked from recent rain. Curtains and bed skirt half soaked. Mgr said nothing she can do to help because of mother nature's doing. It was the seal from their AC that wasn't in place. Asked for a comp nigh, refund or even some kind of voucher. She said NO WAY they'd be able to comp all wet room and a very slim to none chance we'd get a different answer from GM. 2 rooms next door to us left l, worried about health issues because the rooms also had an awful stinch. We stayed, considering we were in the road all day and just needed a place to sleep. A total of 6hrs we were in the room. Needless to say members from other rooms and I took plenty of pictures and will seek into another alternate for refunds. Mgr also said she had to send others to a neighbor hotel for same issues but refused to transfer us. She said my hands are tied it's either here or parking lot and left to get us towels, to soak up some water, and a fan, to circulate musky air. Returned with 5 HAND towels! Yes, our convos were recorded and we took plenty of pics/videos. WILL NEVER STAY HERE AGAIN NOR RECOMMEND.

Close to the airport.

The 2 bedroom unit was great for our large family. Usually we need 2 separate rooms. I would have rated all “excellent” however, it would have been nice to know at check in that we needed to request our room to be made up the day before. When we asked why our room wasn’t made up the girl at the front desk told us we had to ask the day before, and she appeared bothered that we even asked. It would also be nice to have a note in the hotel info that the pool and hot tub were only open seasonally. We are from Alaska and when we travel to warmer climates (and it was 81 degrees while we were there) the pool and hot tub is something we look forward too using. It’s also one of the reasons we choose a hotel over another comparable hotel. Later we drove by a Ramada Inn down the street, and there was their open pool and hot tub. So that was disappointing.

We were traveling for Christmas with the family, this hotel was great. There was enough room for everyone, it was clean, comfy, and the breakfast was way better than most hotels that we have stayed at.

The shuttle took over 40 mins to arrive. Will not stay here again.

Super great hotel and lots of room! Clean and friendly staff! Hotel is close to the airport so the planes are a little loud, but it wasn't too bad. Overall, was a great stay!

the property was clean, the room was just like the pictures and very clean as well. very close to the airport. but you don't hear a lot of airline traffic noise. The bed was very comfortable. The staff were very professional and pleasant. I will definitely stay there again.