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Holiday Inn Express Hotel & Suites Albuquerque Airport, an IHG Hotel

2 1/2 star rated hotel
9/10 Excellent
(1000 verified Hotels.com guest reviews)
See real reviews (25)

generated by AI based on family reviews

Overview

The Holiday Inn Express Hotel & Suites Albuquerque Airport receives mixed reviews. While guests consistently praise its convenient location near the airport, and the cleanliness of rooms and the friendliness of staff, some issues are noted. These include reports of limited breakfast options, and concerns about parking and the condition of the property. Several guests mention that the hotel is in need of refurbishment. In addition, there were some negative experiences relating to safety.

Guest highlights

Close proximity to the airport
Clean rooms
Friendly staff
Good breakfast

About the hotel

An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.

Nearby attractions

Located in Albuquerque, Holiday Inn Express Hotel & Suites Albuquerque Airport, an IHG Hotel is in an area with good airport proximity. Sunshine Theater and El Rey Theater are local landmarks, and some of the area's activities can be experienced at Puerto Del Sol Golf Course and Paseo del Noreste. University of New Mexico Campus Observatory and ABQ BioPark Zoo are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Free breakfast available daily 6:30 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Front-desk safe
Vending machine
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express Hotel & Suites Albuquerque Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

25 reviews

Review data

5 star reviews

48%

4 star reviews

20%

3 star reviews

16%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Hotel & Suites Albuquerque Airport, an IHG Hotel

Showing 1 - 10 of 25 reviews

Latest reviews (25)

D

Danella

18 Jun 2024 - 19 Jun 2024
reviewed on expedia

3 out of 5 stars

No transportstion to the airport
J

Javier

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

3 out of 5 stars

Parking was limited due to travel trailer taking up spaces. And the continental breakfast was extremely limited and the food we did choose had mold (packaged bagel).
A

Alison

20 May 2024 - 21 May 2024
reviewed on expedia

4 out of 5 stars

This property was a bit "used" and in need of some refurbishing. Being near the airport, that was expected, somewhat, but it was still in need.
M

Megan

12 Jan 2024 - 13 Jan 2024
reviewed on hcom

4 out of 5 stars

Nice, clean, comfortable room in a great location near the airport. In an area that can be noisy, the room was quiet. We stayed because my husband had to be at the airport early. I recommend this hotel for location and value.
j

jana

25 Dec 2023 - 26 Dec 2023
reviewed on expedia

5 out of 5 stars

CHECK IN was super fast and professional. Thank you! Room was clean and so far all has been quiet. Easy parking also.
A

Allen

13 Oct 2023 - 15 Oct 2023
reviewed on hcom

3 out of 5 stars

Stay was good, hotel has to be pretty new, and everything was good for the most part. Breakfast was ok, but every chafting dish was broken and took 2 hands to open and get food, with plate in one hand and no place to sit the plate. But, nothing tops that parking lot alarm that went off about very 5 minutes, day or night, right outside out room. It was funny, that they offered to change our room at no additional cost, but they were full, and we had a king suite. I love be offered a smaller room at not extra charge (golly thanks) and with a single queen bed from the King suite we paid $450 a night.
J

Jacqueline

18 Sept 2023 - 19 Sept 2023
reviewed on expedia

3 out of 5 stars

It was ok for late check-in near the airport for an early morning flight. Front desk staff was great. Carpet in the hallway was dirty and lots of noise feom other guests throughout the night. Room decor is good.
K

Karla

3 Sept 2023 - 4 Sept 2023
reviewed on expedia

2 out of 5 stars

I was not happy with this property. When we pulled in, there were homeless people walking through the parking lot. When I took my dog out, there were random people walking through the parking lot. The staff were very nice, but the bathroom was dirty and had someone’s random hair on the floor. The bathroom and room looks like it had mold damage and it was just repainted over. There was water damage behind the tiles next to the shower and the tile was scuffed and dirty in the room. These things didn’t make me feel comfortable or at ease. Breakfast was good.
M

Michelle

6 Sept 2023 - 7 Sept 2023
reviewed on expedia

5 out of 5 stars

Really enjoyed the way the staff provided help and was very close to area restaurants allowing us to travel less.
C

Carmen

31 Aug 2023 - 1 Sept 2023
reviewed on expedia

5 out of 5 stars

I really enjoyed our stay. We only stayed one night for a concert but it was mostly a great night. The front staff was very friendly upon entering and made me feel welcomed. The room was nice and mostly clean, however, there were some dark spots on the bottom sheet and one of the pillowcases but it didn’t seem fresh or anything to get too upset about but I did decrease a star for that because the bed is super important to me when traveling and staying in rooms other than my own. Other than that, we enjoyed our stay.
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