Comfort Suites Austin Airport

The room was disgusting. Not a clean bathroom. Dingey sheets. Tiny throw pillows for the beds. The room smelled. The room was advertised as a two room suite in pictures. It looked like they had the dividing wall removed (poor dry walling & paint job. It was nothing like the pictures. Almost laughable. The elevators had badly broken floor tiles they acted like they were going to break down. Front desk staff was rude & not professional looking. Seemed like a dangerous hotel for parking & for families in general. We left after 3 hours in the room. We could not take it. Spend 50 bucks more per night & don’t put your kids through hotel hell. Is this a hotel or a truck stop?

I had a good time staying here for a night. The shower wasn’t great, and there were some issues with my TV. However, everything else was good and the staff was friendly and helpful. Would recommend for anyone looking for a cheap and convenient place to stay near the airport.

Lyft instead of shuttle. But very efficient.

Close to Austin airport.

My family and myself where intown Austin over the weekend for the F1 Race., To sum it up., Very Expensive., This whole Comfort Suites Hotel including the room was extremely run down nasty & smelled bad like bleach trying to cover up the nastiness., The worst rundown hotels I've ever stayed at. I was Very, Very disappointed., To be nice i will give it a 1-star rating because of the staff, I will say the desk staff where friendly and nice people doing the best job they could for how rundown the hotel was. This hotel needs to be shut down and completely remodeled, stay away is my recommendation to all travelers.

The carpets were very dirty in the hallway and bedroom areas. Our bedroom overlooked a parking area, windows were opaque with dirt so unable to see much of our surroundings. Poor lighting in the bathroom, and musty in the bedroom. The attendant in the breakfast area was very attentive and kind. The scrambled eggs were salty, the juice dispenser was broken, everything else offered for breakfast was good. The internet was not available. The first receptionist that greeted us when we arrived was kind, professional, and informative. We had an issue checking out, the receptionist was no where to be found, there was a note at the front desk indicating a number we could call but no one picked up the phone. We were limited for time checking out and when someone finally arrived there was a line of guests waiting to check out, due to our time constraints we handed the keys to the attendant and left.

It was convenient access to airport.

The location was convenient related to access to major traffic lanes, fuel, and the airport. I am not able to judge anything negative because it is under renovation, which makes it difficult to judge the finished project.

The property is under renovation but no where does it say it on their website. The entire place is in disrepair. The bathroom fixtures were falling off. I could go on but just take my word and stay away. We would have been better off sleeping at the airport for our 12-hour layover.

Although under construction in the lobby, everything was clean. Staff helpful. 5 minutes from the airport.