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Residence Inn by Marriott Austin Airport

3 star rated hotel
9.2/10 Wonderful
(546 verified Hotels.com guest reviews)
See real reviews (12)

generated by AI based on family reviews

Overview

The Residence Inn by Marriott Austin Airport is praised for its convenient location, just a five-minute drive from the airport. Guests appreciate the clean and spacious rooms, many of which include dorm-style kitchens. The complimentary breakfast is also frequently mentioned positively, although some guests have noted inconsistencies with its availability and quality. However, the hotel's shuttle service has received significant criticism due to unreliability and inconsistent availability. Some guests also reported maintenance issues like malfunctioning air conditioning units, and insufficient hot water.

Guest highlights

Clean and spacious rooms
Convenient location (5-minute drive from the airport)
Complimentary breakfast (although availability and quality may vary)
Dorm-style kitchenettes in many rooms

About the hotel

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Change of towels is available on request.

Nearby attractions

Located in Austin, Residence Inn by Marriott Austin Airport is near the airport. Long Center for the Performing Arts and Moody Theater are cultural highlights, and some of the area's landmarks include Ann W. Richards Congress Avenue Bridge and Madison Cabin. Looking to enjoy an event or a game while in town? See what's happening at Circuit of the Americas or UFCU Disch-Falk Field.

Popular amenities

Parking

Free roundtrip airport shuttle from 5:00 AM - 10:00 PM
RV/bus/truck parking (surcharge) on site
Self parking on site (USD 3.87 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free buffet breakfast available daily 6:00 AM–9:00 AM

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

6 on-site accessible parking spaces
Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Elevator
Elevator door width (inches): 36
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 36
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

BBQ grill(s)
Picnic area
Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Residence Inn by Marriott Austin Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

12 reviews

Review data

5 star reviews

50%

4 star reviews

8%

3 star reviews

17%

2 star reviews

8%

1 star reviews

17%

We have selected a sample of reviews which reflect what travellers have said about Residence Inn by Marriott Austin Airport

Showing 1 - 10 of 12 reviews

Latest reviews (12)

j

justin

27 Sept 2024 - 30 Sept 2024
reviewed on hcom

5 out of 5 stars

This hotel was close to the airport about 5min or so, room was clean had a dorm style kitchen which i enjoyed. Only thing that would have made it better would be an oven. Very quiet location, breakfast included.
E

Erika

1 Mar 2024 - 4 Mar 2024
reviewed on hcom

5 out of 5 stars

Super clean and spacious room, friendly staff, free parking, breakfast was good
K

Kevin

4 Jan 2024 - 6 Jan 2024
reviewed on expedia

5 out of 5 stars

The staff was very friendly and helpful. The laundry and exercise facilities were very clean and useful. Complimentary hot cocoa was delicious. Parking and coming in and out of the parking area was easy and convenient.
S

Susan

26 Nov 2023 - 27 Nov 2023
reviewed on expedia

4 out of 5 stars

Location is very close to the airport. The courtesy shuttle was a few minutes late and it was busy with holiday traffic, but we did get to our planes in time. Complementary breakfast was not available for early morning travelers, and there were no alternative options for breakfast on the go. Room was comfortable.
L

Lawrence

14 Nov 2023 - 15 Nov 2023
reviewed on expedia

1 out of 5 stars

We were extremely upset and disappointed at the lack of shuttle service since this is the ONLY reason we made a reservation at an airport motel. The shuttle broke down and no alternate transportation or compensation was offered and the registration desk staff justified this attitude by saying it was only a courtesy service. Their website should make it clear that shuttle service may or MAY NOT be available.
J

Jeff

22 Sept 2023 - 23 Sept 2023
reviewed on expedia

3 out of 5 stars

Actually, the front desk people were fine. I needed a shuttle to the airport at 5:30 am, which they advertise the service as starting at 5 am. They driver ended up being an hour late, and no one else offered to help me find a way to the airport. They driver showed up just before 6 am and got me there just in time, but good grief!
d

deane

8 Sept 2023 - 9 Sept 2023
reviewed on expedia

1 out of 5 stars

When i booked the room i was told the shuttle service was 24/7 not so. They stopped at 10. The poor guy on the night shift didn’t have key cards, had to run all over. Hall ways were very hot. Dirty fork in sink, mold in shower Luckily the morning girl took us to the airport area
J

Jordan

6 Jul 2023 - 9 Jul 2023
reviewed on orbitz

5 out of 5 stars

Nice hotel and an excellent rate. Area around it is under construction currently but otherwise a good choice close to the airport without being under it.
a

anita

Invalid Date - 5 Jan 2023
reviewed on orbitz

5 out of 5 stars

An excellent hotel 7 minutes from airport. Great breakfast included. Friendly, helpful staff. Reasonably priced.
D

Deanna

2 Dec 2022 - 3 Dec 2022
reviewed on hcom

3 out of 5 stars

The stay was very rocky. The shuttle did not arrive where I was told. The driver was not helpful especially after waiting an hour. The front desk was helpful and tried to rectify issue. Next morning however shuttle left without me as I was 3 minutes late. There had been frequent conversation the day before which shuttle I would be on. Breakfast was okay but all hot entrees were cold. Bed and room was nice although travel companion required 3 changes due to a/c not working in any of them. Would recommend if not needing to actually use shuttle services.
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