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Hampton Inn & Suites Austin-Airport

2 1/2 star rated hotel
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See real reviews (45)

generated by AI based on family reviews

Overview

The Hampton Inn & Suites Austin-Airport offers convenient proximity to the airport, with a complimentary shuttle service frequently praised by guests for its helpful drivers. Many appreciate the clean rooms and the consistently good continental breakfast. However, reviews also mention some maintenance issues, such as mold in bathrooms, and concerns about the age and condition of some rooms, with some suggesting it needs updating. There are also some negative comments regarding the shuttle service schedule and safety concerns in the parking lot.

Guest highlights

Convenient airport shuttle with helpful drivers
Clean rooms
Good continental breakfast

About the hotel

An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a spa tub, coffee/tea in a common area, and a business center.

Nearby attractions

In the business district, Hampton Inn & Suites Austin-Airport is in an area with good airport proximity. Long Center for the Performing Arts and Madison Cabin are cultural highlights, and some of the area's activities can be experienced at Riverside Golf Course and Live Oak Brewing Company. Looking to enjoy an event or a game while in town? See what's happening at Circuit of the Americas or UFCU Disch-Falk Field.

Popular amenities

Parking

Airport shuttle on request
Free roundtrip airport shuttle from 5:00 AM - 3:00 PM
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 8:00 AM–10:00 AM
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Basketball
Fitness center
Outdoor pool
Spa tub
Tennis

Outdoor

Pool sun loungers

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hampton Inn & Suites Austin-Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

45 reviews

Review data

5 star reviews

47%

4 star reviews

22%

3 star reviews

20%

2 star reviews

4%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Hampton Inn & Suites Austin-Airport

Showing 1 - 10 of 45 reviews

Latest reviews (45)

T

Tracy

1 Oct 2024 - 2 Oct 2024
reviewed on hcom

3 out of 5 stars

the hotel is ok but the area around there is full of homeless people. It feels very unsafe in the parking lot going from your car to the hotel and vice versa. The hotel is also showing some age.
G

Glenn

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

Room was clean. Breakfast was good. Shuttle to airport convenient.
S

Stephen

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

3 out of 5 stars

Close to the airport and fairly quiet. The place needs a refresh for what they charge per night. Kinda run down
T

Tonja

25 May 2024 - 26 May 2024
reviewed on expedia

4 out of 5 stars

Needs updating. True lack of USB charging in the room. We only had 1. Front desk staff was very nice and offered to help if we needed anything. Close yo the airport and has a shuttle if needed.
C

Craig M

27 Apr 2024 - 29 Apr 2024
reviewed on expedia

5 out of 5 stars

Very nice place, super convenient for the airport.
M

Marilyn

12 Apr 2024 - 13 Apr 2024
reviewed on expedia

2 out of 5 stars

The room had a musty smell. There was also no bar or restaurant. We booked this hotel because they had an airport shuttle but when we arrived at the airport, I called the hotel and was told the shuttle only operated from 4PM tom1AM, so we had to take an Uber! Very disappointing! Then when we got to the hotel, they had lost our reservation! One problem after another!!
S

Sharon

21 Mar 2024 - 25 Mar 2024
reviewed on expedia

3 out of 5 stars

The room I had is listed as handicap accessible. I'm not sure exactly what that means. A wheelchair could enter into the room, but the toilet did not have handrails to assist transfer, nor did the tub have handrails to step into it. Also not sure if a bathtub is a handicap accessible item. So just surprised with the lower toilet and no handrails and the bath tub.l , no
C

Carolyn

10 Feb 2024 - 11 Feb 2024
reviewed on hcom

5 out of 5 stars

Shuttle driver, Raul, was super helpful and prompt. He even zipped us over to the hotel instead of waiting for some people held up at baggage claim and came back when they were ready. He even made our rez for the shuttle.
M

Michelle

11 Jan 2024 - 13 Jan 2024
reviewed on expedia

5 out of 5 stars

We enjoyed our stay - everyone was nice and everything was clean - free shuttle to and from airport - great stay
M

Micky

9 Jan 2024 - 10 Jan 2024
reviewed on expedia

4 out of 5 stars

I liked the water always available in the lobby. Friendly staff and easy assesible parking. Close to airport. Bad thing was there is mold in the bathroom, mosts prominantly above the shower but a significant amount.
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