My Place Hotel - Bismarck, ND

Don’t stay here. Its atrocious. I would highly recommend going anywhere but here. Management is terrible. I never write reviews unless I am that choked but I travel a lot and have never had a worse experience than this place. You’ve been warned.

Hotel is located right off I-94 so very convenient for travelers. Driving thru a gas station lot to get to property was weird but ok. Nice parking and well lit in front of hotel. Strange that all rooms have kitchenettes including a stove top but no cooking pans, utensils, plates..Um...I don't think most people traveling using hotels are packing a kitchen cooking set. Room was clean and bed is comfortable. Will stay here again and eat out..lol..

We had an absolutely unacceptable experience. We booked this hotel with Expedia & the hotel confirmed our stay. We had been travelling since 7:30am on our way home from the West Coast. When we arrived 9:30pm the desk attendant said, "We don't have any clean rooms. You have to find another place to say." My husband & I stood in front of him in absolute shock & they offered ZERO apology, ZERO solution, and ZERO compassion for the situation they left us in with our children in tow. In our shock, we calmly asked if there was any other option, this couldn't be right!? They just said, "You have to find another place to stay." The hotel had every opportunity to contact us prior to our arrival to communicate the problem & they did not. We started making calls as soon as we got to our vehicle to try to find another room in the area (that didn't have REALLY bad reviews) & quickly found out that area hotels were full for the night. We got in touch with Expedia & the representative also called other places in the area to find something- which is apparently tall order for Bismarck, North Dakota on a Tuesday night. At 10:30pm we finally found a hotel 3 hours away that could accommodate us- & our ONLY criteria was a room with two beds & decent-ish reviews! We had the kids buckle in & try to sleep, while I stayed up with my husband to make sure he didn't fall asleep getting us to our new hotel 3 hours away. This hotel left our family in an unsafe & unacceptable position. Shame on you!

I arrived at 8PM to check into my hotel after a VERY long day of travel. I walked in to have the guy turn me away because they do not have a clean room for me. I then spent 2.5 hours driving and calling every hotel I could find and NOTHING was open. My plan was to sleep in my car when I came across an Airbnb that last minute checked me in. NEVER will I stay here. The gentleman was very unhelpful. I had a room booked and paid for. There should be ZERO reason to not have a room ready.