Americas Best Value Inn & Suites Boise

Very disgusting rooms, stains on curtains, blankets, and sheets. Room and hallway smelt of garbage. Gunshots fired at someone in the parking lot and was the second shooting in the month.

I booked through Expedia, property unseen. When I arrived there was what appeared to be a bunch of druggies in the parking lot. Walked passed needles on the sidewalk. I had a bad vibe but needed a room for the night proceeded to check in front desk agent was on his phone with headphones on took forever for him to acknowledge me got all check in went into room smelt of cigarettes horribly. Upon entering the room there was beer in the fridge burn holes and blood stains on the sheets and blankets a dirty diaper on the floor next to the bed. Dried blood on the floor along with tons of crumbs and rat droppings. Nothing had been wiped down or cleaned still had pee in toilet from previous people. I immediately went back to the front desk to get my deposit and drove an hour to another town to stay in a more sanitary and safe inviroment.

Well its cheap... and if you are like me traveling on a budget you just have to make the best of a bad situation. The room had bugs and there were other people complaining about bugs when i checked in at the front desk. So it goes... If you need a place to stay and dont have much money go for it, if you can afford somewhere better go for it

Loved this visit, the room was clean, breakfast was great and the parking was spacious and easy access to my room.

Literally the grossest motel I've ever stayed in. Upon arrival there were zero parking spots open. I finally found a place to put my car, went inside and had to wake the desk guy to check in. Next morning I went to open the curtain, my shoes stuck as I walked after that. There was something all over the floor. It's non smoking, but STINKS of cigs, and the were people either partying or fighting (I'm not sure, it was in Spanish) in the hall all night. The pics just dont do the grossness justice. I have pics, but the uploader isnt working.

I checked in after discovering that I had made reservations elsewhere. But the reservation clerk made me feel welcome. I asked for a very early wake up and if there was an airport shuttle. I was assured of. 5:00 am ride to the airport. I was awaken on time and after dressing and preparing went to the lobby. I was surprised that there was coffee and breakfast there already. After breakfast the concierge found me waiting for the ride to the airport. And apparently the shuttle didn’t come but he had already called a Lyft driver to come to pick me up and he did this at the hotel’s expense. Very remarkable. I’ll remember for next time.

It was convenient and it was cheap - the definition of "you get what you pay for." It wasn't a $20 stay with bugs and filth, and it certainly wasn't a $200 stay with pristine conditions and white glove service. Being right near the Boise airport, and needing a last-minute stay within a small budget, it served its purpose. The bed seemed clean, and the bathroom had the expected amenities - new bars of soap, clean towels, and running water. But that's about where the positives end. The staff member at the counter in a hoodie didn't greet me; didn't even say a word to me during my entire check-in process. The most speaking he did was to whoever he was on his phone with, but I've thankfully been to enough hotels/motels to get through the process. He handed me a keycard with a room number and WiFi password, and without even pointing me to the room, went back to talking on the phone. Finding the room took a minute, but wasn't impossible. The room had a clean appearance, but the halls and the room gave me a really sketchy feeling. It felt like a $20 hotel that decided to wash the sheets and vaccuum the floors. The parking lot had next to no lighting, and the surroundings kept me worried that my car would be broken into overnight, though it wasn't. All that to say: if you can't stretch your wallet to get a nearby nicer room for $90, you need a roof and a bed for a night near the BOI airport and don't care about the quality of your stay, Americas Best Value Inn & Suites provides.

Front desk failed to tell me the pool was in another building in another "sister hotel across the parking lot. She didn't tell me until the 3rd time i went to front desk to ask where was it exactly.

I noticed a flooded what looked to be a mechanical room next to the ice machine. The door to the room was open and the water was actively coming out into the hallway where people can get ice. This had nothing to do with the ice machine. There is a pool and hot tub…both inside which really sucked as the inside temperature of that open building was extremely hot. The water was room temperate for the pool, realistically nearly that of a bath tub full of water. The house keepers were extremely rude when asking for room service said they would be right there after the room they were on. We decided to leave for a little over am he so that we would not be in there way when she came back. We later arrived to find that the roo had not even been touched since leaving for house keeping services. Then once we had to ask again to get services in our room, the lady asked if we wanted to just do it and that she would give us the supplies to do so. In lieu of arguing or ruining our trip we decided that was going to be the best avenue to get what we wanted satisfied. We witnessed law enforcement continuously in and out of the parking lot and there seemed to be multiple people out side doing drug transactions.as we do not smoke we asked for a none smoking room which “was available”. Upon arriving we noticed multiple burn areas on the top blanket of the bed. The room was disgusting, there was hair on the bathroom counter when we arrived. I would recommend staying away from this facility.

Love this property.. my checking was awesome as usual.. same staff always helpful and speedy checking in..but the last two visits a new check out clerk female had been working.. she is totally unacceptable and not the standard of the rest of the staff. Rude obnoxious and overbearing. She places her rules of checking out on traveling public.. Enforcing her obnoxious rules.. They now require a deposit which I always pay in cash somi have the funds available in check in.. however this female clerk extends this very simple process of getting my deposit back on her nasty new process of her own making ... Kindly let the MGMT of this nice hotel know they have a clerk operating with her own painstakingly rude processes.. Than you Chaplain Tim Lewis Nashville TN and Boise Idaho.