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- Hotel 28 Boise Airport, Ascend Hotel Collection
Hotel 28 Boise Airport, Ascend Hotel Collection
2 1/2 star rated hotel
8.8/10 Excellent
(557 verified Hotels.com guest reviews)
See real reviews (52)
generated by AI based on family reviews
Overview
Hotel 28 Boise Airport receives mixed reviews. While guests consistently praise the friendly and helpful staff, convenient location near the airport, and the quality of the complimentary breakfast, some concerns have been raised regarding noise levels due to proximity to the highway and a truck stop. Cleanliness is a point of contention, with some reviews mentioning issues such as sticky floors, stained towels, and unpleasant odours. The availability of amenities like the pool and hot tub appears inconsistent, and the limited parking can be problematic. However, many guests appreciate the ease of access to the airport and the overall convenience of the hotel's location.
Guest highlights
Helpful and friendly staff
Convenient location near the airport
Good complimentary breakfast
About the hotel
Nearby attractions
Near a metro station, Hotel 28 Boise Airport, Ascend Hotel Collection is in an area with good airport proximity. Wahooz Family Fun Zone is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Zoo Boise and Idaho Botanical Garden. Looking to enjoy an event or a game? See what's going on at Albertsons Stadium or ExtraMile Arena. Spend some time exploring the area's activities, including outlet shopping and winery tours.
Popular amenities
Parking
Extended parking on site (USD 7 per day)
Free RV/bus/truck parking on site
Free roundtrip airport shuttle from 7 AM - 11:00 PM
Free self parking on site
Onsite parking includes off-street options
Wifi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Food and drink
Free continental breakfast available daily
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Accessibility
Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Things to do
24-hour fitness center
Sauna
Seasonal outdoor pool
Steam room
Outdoor
Garden
Picnic area
Pool sun loungers
Conveniences
ATM/banking services
Elevator
Grocery/convenience store
Vending machine
Water dispenser
More
Communal living room
Designated smoking areas
Renovated entire property - October 2019
TV in lobby
Reviews that mention...
Hotel Reviews
for Hotel 28 Boise Airport, Ascend Hotel Collection
4 out of 5 stars
52 reviews
Review data
5 star reviews
- 54%
4 star reviews
- 17%
3 star reviews
- 13%
2 star reviews
- 8%
1 star reviews
- 8%
We have selected a sample of reviews which reflect what travellers have said about Hotel 28 Boise Airport, Ascend Hotel Collection
Showing 1 - 10 of 52 reviews
Latest reviews (52)
D
David
6 Sept 2024 - 7 Sept 2024
reviewed on hcom
4 out of 5 stars
Great location. Tracey and Nic were outstanding. A bit noisy by the airport and freeway. Very clean. Dog friendly for sure.
M
MARK
1 Aug 2024 - 5 Aug 2024
reviewed on hcom
5 out of 5 stars
Staff were friendly and attentive. Breakfast was standard for a complementary breakfast. I liked the kilbasa style sausage but missed cold cereal until I bought a box. Room was clean, large, and bed was comfortable. It is next to a travel center which was equivalent to a well stocked 7-11.
A
Alisa
1 Aug 2024 - 2 Aug 2024
reviewed on expedia
1 out of 5 stars
The beds were literally the hardest thing I've ever slept on and it's loud because it's right by the airport
J
Jill
24 Jul 2024 - 25 Jul 2024
reviewed on expedia
5 out of 5 stars
Service here was amazing. Everyone was really nice. The one thing that bothered me was that the location was adjacent to a truck stop. I had to head to the airport at 3am and noticed all of the semi's & darkness. I was a little nervous & ran to my car. Conversely, the positive about the location is the proximity to the airport. It is probably the nicest hotel so close to an airport that I've stayed in.
J
Justin
25 Jul 2024 - 26 Jul 2024
reviewed on hcom
5 out of 5 stars
Convenient, clean hotel right by airport with very accommodating staff. We will stay again!
K
Kenneth
19 Jul 2024 - 21 Jul 2024
reviewed on expedia
4 out of 5 stars
Very convenient to the airport. Shuttle very quick and drivers were excellent. Staff at hotel also excellent. Rooms are ok but need updating.
C
Chad
8 Jul 2024 - 9 Jul 2024
reviewed on expedia
3 out of 5 stars
The overall cleanliness it appearance of the hotel were good. Staff was friendly. I'm reading at a three due to the fact that there's no shuttle transportation to the airport before 7:00 a.m. even though it is listed on Expedia as having shuttle service. When we got to our room and tried to get our kids to wind down by watching TV, the TV was not working. We were unable to change channels or even turn the TV on with the remote control.
D
Dair
23 Jun 2024 - 24 Jun 2024
reviewed on expedia
4 out of 5 stars
The staff was very friendly and helpful.
The rooms were somewhat cramped.
The location was convenient and very close to the airport, but it was so close to the highway that we could hear every single loud muffler car that drove by as if they were in the room, which made it extremely difficult to sleep.
K
Kenneth
23 May 2024 - 24 May 2024
reviewed on expedia
5 out of 5 stars
Great place to stay, centrally located and right next to the airport (without much noise surprisingly).
L
LIAQUAT
16 May 2024 - 17 May 2024
reviewed on expedia
5 out of 5 stars
near airport, gas station, parking, Subway, counter staff
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