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Garden Place Hotel
3 1/2 star rated hotel
7.8/10 Good
(1558 verified Hotels.com guest reviews)
See real reviews (64)
generated by AI based on family reviews
Overview
The Garden Place Hotel is a unique property praised for its distinctive character and décor, exceeding expectations for many guests. The hotel offers comfortable rooms, often described as spacious, and a convenient location near Buffalo Niagara International Airport. Guests consistently highlight the helpful and friendly staff, along with the complimentary airport shuttle service. However, reviews reveal some inconsistencies in the shuttle service's reliability and frequency, and some issues with room maintenance and cleanliness. The on-site restaurant isn't always open, requiring guests to use the shuttle to a sister hotel for dining. The quality of the breakfast, which some consider sparse, varies in reviews.
Guest highlights
Helpful and friendly staff
Convenient airport shuttle service
Unique and distinctive hotel decor
Spacious rooms
About the hotel
Nearby attractions
Located in Buffalo, Garden Place Hotel is near the airport and near a metro station. Warren Hull House and Buffalo Central Terminal are local landmarks, and some of the area's attractions include Holiday Twin Rinks and Buffalo Museum of Science. Ready for a night out? Consider Samuel’s Grande Manor and Timberlodge at Arrowhead Golf Club. Spend some time exploring the area's activities, including outlet shopping.
Popular amenities
Parking
Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free RV/bus/truck parking on site
Free uncovered self parking on site
Limo/town car service
Onsite parking includes off-street options
Wheelchair-accessible parking available
Wifi
Available in some public areas: Free WiFi
Food and drink
1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Continental breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 1-20 for adults and USD 1-20 for children
Room service available
Spa
Manicures and pedicures
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Accessibility
Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Things to do
24-hour fitness center
Sauna
Outdoor
Garden
Conveniences
ATM/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine
Water dispenser
More
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally-owned & organized tours & activities
Smoke-free property
TV in lobby
Water dispenser
Reviews that mention...
Hotel Reviews
for Garden Place Hotel
4 out of 5 stars
64 reviews
Review data
5 star reviews
- 39%
4 star reviews
- 38%
3 star reviews
- 11%
2 star reviews
- 5%
1 star reviews
- 8%
We have selected a sample of reviews which reflect what travellers have said about Garden Place Hotel
Showing 1 - 10 of 64 reviews
Latest reviews (64)
E
Emma
27 Jul 2024 - 29 Jul 2024
reviewed on expedia
4 out of 5 stars
The vintage vibes of the hotel were good if you’re into that but not well kept. We stayed in the Picasso room and it was very basic but did the job. Seemed like there was a spot in a corner for a jacuzzi tub but they had removed it at some point years ago and left the ceiling design that would have matched it so it looked a little out of place. The hotel is right off of a toll highway with nothing surrounding the building so you would need to drive to get to any nearby stores or shuttle to the airport which was about 10-15 mins away. The hotel does offer a shuttle service though. Overall, a good room for the price we paid.
H
Helen
17 Jul 2024 - 19 Jul 2024
reviewed on hcom
5 out of 5 stars
The hotel had so much character, was even more impressive to see than the pictures on line showed, for a reasonable price. Definitely not your typical airport hotel. The room was a good size, bed comfortable. The furniture was a bit worn but functional. Appreciated the free coffee available during the day. Coffeemaker & mini fridge in room, microwave & ice maker down the hall. Breakfast was ok. Would definitely return.
A
Amy
3 Jul 2024 - 4 Jul 2024
reviewed on expedia
5 out of 5 stars
What an interesting property! My son loved the fish tank, I appreciated the 24/7 coffee, my mom loved the unique decorations, my husband was captivated by the bronze sculptures.
The staff are super helpful and friendly.
We've already decided that we will be back.
It's close you the airport too.
R
Rodrigo
26 Jun 2024 - 27 Jun 2024
reviewed on orbitz
4 out of 5 stars
Beautiful hotel with nice decoration. The room was very spacious and clean, with a functioning jacuzzi. Customer service was very attentive. Free shuttle service to and from the airport. A great choice for a short stay in a hotel close to the airport.
R
Raymond
18 Jun 2024 - 21 Jun 2024
reviewed on hcom
3 out of 5 stars
Reception welcoming, room expansive clean and comfortable decor is 40’s style and in reasonable condition.
FOOD. there is no restaurant at this hotel they will shuttle you to the sister hotel if the service isn’t already on route to airport (which it was for us)
BAR. Very small. 6 or so bar stools and a couple tables
Both much better at sister hotel and if shuttle available would be OK though not convenient to transit between hotels
Wi-Fi didn’t work when we arrived, reception blamed our European phone but it worked fine 1hr later at sister hotel down the road. On return reception said would pass onto maintenance and it worked the following morning.
D
Dorothy
18 Jun 2024 - 19 Jun 2024
reviewed on hcom
5 out of 5 stars
The people were all friendly, the shuttle was right on time and also friendly. Beautiful lobby area.
G
Geoff
14 Jun 2024 - 15 Jun 2024
reviewed on hcom
4 out of 5 stars
Arrived 2:30 am and shuttle picked us up no problems
J
Jason
10 Jun 2024 - 13 Jun 2024
reviewed on expedia
5 out of 5 stars
My wife and I stayed here for 5 days and 4 nights, found through Expedia.com. king jacuzzi suite. We have no complaints what so ever. Every thing was great. Staff were very helpful and polite with every question. We have never been out together in 21 years we stayed here to go see niagara falls and it was great. The travel back and forth wasn't bad at all. Our room was clean smelled good linens etc. Every thing clean neat and organized. Definitely coming back in just a cpl short months with our youngest daughter we can't wait to book the same jacuzzi suite we just had.
m
michelle
1 Jun 2024 - 4 Jun 2024
reviewed on hcom
5 out of 5 stars
The hotel was wondeful you can tell its older but thats what its all about when traveling i read alot of reviews after i booked my room for a 3 night trip but was glad i still tried it out our room was great and the jacuzzi worked amazing no problems and plenty of hot water 😀
A
Anthony Jadriel Cajigas
25 May 2024 - 27 May 2024
reviewed on expedia
4 out of 5 stars
The property was nice enough, good decor and the area around it was alright with enough to do. The shuttle service and staff are what really saved this review from being 3 stars. All the staff was awesome every single one (Especially Britneyat front desk) but our room for some reason got flooded during the night and the carpet was soaked. Other than that stay was alright.
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