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Sleep Inn & Suites Buffalo Airport

2 1/2 star rated hotel
8/10 Good
(1406 verified Hotels.com guest reviews)
See real reviews (162)

generated by AI based on family reviews

Overview

Sleep Inn & Suites Buffalo Airport offers convenient airport proximity, a free shuttle service, and complimentary breakfast, making it a practical choice for travellers. Many guests appreciate the spacious rooms, and the overall value for money. However, reviews reveal inconsistencies in room condition, with some reporting cleanliness issues, dated facilities, and malfunctioning equipment. The shuttle service’s reliability is also questioned, with some delays reported. While generally appreciated for its convenience, potential guests should be aware of these reported inconsistencies.

Guest highlights

Free airport shuttle
Free breakfast
Spacious rooms

About the hotel

A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.

Nearby attractions

Near a train station, Sleep Inn & Suites Buffalo Airport is in an area with good airport proximity. Lancaster Opera House and Buffalo Museum of Science are cultural highlights, and some of the area's activities can be experienced at Diamond Hawk Golf Course and Erie Basin Marina. Ready for a night out? Consider Samuel’s Grande Manor and Timberlodge at Arrowhead Golf Club. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snow tubing.

Popular amenities

Parking

Airport shuttle on request
Extended parking on site (USD 7.00 per day)
Free 24-hour roundtrip airport shuttle
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Fireplace in lobby
Shared microwave
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Sleep Inn & Suites Buffalo Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

162 reviews

Review data

5 star reviews

53%

4 star reviews

24%

3 star reviews

13%

2 star reviews

6%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Sleep Inn & Suites Buffalo Airport

Showing 1 - 10 of 162 reviews

Latest reviews (162)

C

Christina

19 Oct 2024 - 21 Oct 2024
reviewed on hcom

4 out of 5 stars

I was pleased with our stay. Yes, the room could afford some minor cosmetic repairs, but overall it was clean and comfortable. The staff was very friendly and helpful. Check-in and check-out was easy and without issue. Breakfast was good...eggs, home fries, sausage, along with bagels, muffins, yogurt, oatmeal, etc. Simple and well laid out. I was worried about the airport being directly across the street, but it didn't hinder our sleep at all. Overall, this isn't a 5 star hotel and doesn't claim to be, but for the price and our experience, we would definitely stay again.
J

Jill S

11 Oct 2024 - 12 Oct 2024
reviewed on hcom

2 out of 5 stars

The front desk staff were nice and the shuttle was quick to arrive but the room and all basic areas of the hotel were dirty.
A

ANDREW

9 Oct 2024 - 10 Oct 2024
reviewed on hcom

1 out of 5 stars

It is old and outdated. I only recommend if you are only staying here for a couple of hours due to arriving late from your flight and trying to save a buck or two
E

Eric

23 Sept 2024 - 24 Sept 2024
reviewed on hcom

5 out of 5 stars

By the airport.
M

MAHESH

17 Sept 2024 - 18 Sept 2024
reviewed on hcom

5 out of 5 stars

Closer to the airport Shuttle service to the airport Booked for overnight for morning flight More of convenience
c

christina

10 Sept 2024 - 11 Sept 2024
reviewed on hcom

5 out of 5 stars

Convenient hotel next to airport, nice breakfast, comfortable rooms, free airport shuttle
c

christina

26 Aug 2024 - 27 Aug 2024
reviewed on hcom

5 out of 5 stars

Great location for flying from Buffalo Airport. Decent medium priced hotel with park and fly ootions
B

Beate

6 Aug 2024 - 7 Aug 2024
reviewed on hcom

2 out of 5 stars

Called Hotel and got picked up promptly with a Shuttle Van, that looked like a Construction Crew uses the Van for transportation as well. All over dirt and lots of small rocks on floor, Seats were dirty and there was a Odor hanging in the air. Arrival at Hotel, First Impression was, wow what a old outdated place. Furniture was all over old, scratched and Upholstery very dirty. I felt uncomfortable in the breakfast Area were I waited for my room to be ready, it was just not very inviting. Some of the Employees were nice and friendly, some could care less and were on their phones. I waited for the room to be ready cause I arrived with my flight around 2:30-3pm, I was told several times it would be ready "soon" or I would have to pay $20 for a early check-in. Upon entering my room, I was surprised it looked somewhat clean and inviting, not comparable to the Lobby at all. We had 2 different beds with different heights, no big deal but still strange. We had a early flight so I couldn't take advantage of the breakfast. I heard everything from surrounding rooms when they used shower or slammed doors. I picked this place from Online pictures, but that's not what I experienced. Maybe if it would be updated, remodeled or cleaned much better, especially exchange the very dirty upholstery furniture it would be a great hotel.
K

Kim

1 Aug 2024 - 2 Aug 2024
reviewed on hcom

3 out of 5 stars

Hotel was dated, pillows were uncomfortable, used the park and fly option and the hotel to airport and back transportation was horrible…sat at the airport for 45 min to get picked up when we returned…watched neighbouring hotel transportation come multiple times for their guests while we waited…won’t stay at this hotel again for this reason
J

Janell

24 Jul 2024 - 25 Jul 2024
reviewed on expedia

2 out of 5 stars

The property provided easy access to the Buffalo airport and fortunately that was our main objective. It served us well as a place to lay our heads for a night. At check-in, our keys did not function and our room was on the highest floor and quite far from the elevator bank. While my spouse and children waited upstairs, I returned to the desk to remedy the issue but found a "Will return soon" sign at the front desk. I attempted to call the property to no avail and ended up waiting over 15 minutes before someone returned to the desk. Not a great start. The following morning, we were unimpressed by the offerings for breakfast (my kids even declined) and as I ate a toasted bagel we watched a parade of housekeeping staff dance with guests at the main elevator as they used the luggage carts to transport boxes of supplies to upper floors while guests struggled with their luggage. The property is tired, but if you need a quick place to sleep before you hit the airport for a low price - it fits the bill.
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