1/29

Hilton Garden Inn Burlington Downtown

3 star rated hotel
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See real reviews (49)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Burlington Downtown boasts a fantastic location in the heart of Burlington, within easy walking distance of Church Street Marketplace and Lake Champlain. Guests consistently praise the hotel's cleanliness, spacious rooms, and friendly, helpful staff. The hotel's modern amenities and convenient access to downtown attractions are frequently highlighted. However, be aware that parking is valet only and incurs an additional daily charge. Some guests have noted inconsistencies in housekeeping service and occasional noise issues.

Guest highlights

Great location in downtown Burlington, close to attractions and restaurants
Clean and spacious rooms
Friendly and helpful staff

About the hotel

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.

Nearby attractions

Located in Burlington, Hilton Garden Inn Burlington Downtown is in the entertainment district and near the airport. Burlington Boathouse and Spirit of Ethan Allen Boat are worth checking out if an activity is on the agenda, while those looking for area attractions can visit ECHO Lake Aquarium and Science Center and Beverage Warehouse. Gordon H. Paquette Arena at Leddy Park and Pizza Putt are also worth visiting. Guests appreciate the hotel's central location.

Popular amenities

Parking

Free roundtrip airport shuttle from 6 AM - 10 PM
Height restrictions apply for onsite parking
Self parking on site (surcharge)
Valet parking on site (USD 22 per night; includes in/out privileges)

Wifi

Available in all rooms: WiFi (USD 7 per night), Free wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 12.95 for adults and USD 6.95 for children
Room service available

Spa

2 treatment rooms
Facials
Massage - Swedish
Massage/treatment rooms
Spa open daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Bicycle rentals
Fitness center
Full-service spa
Indoor pool

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn Burlington Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

49 reviews

Review data

5 star reviews

33%

4 star reviews

29%

3 star reviews

24%

2 star reviews

12%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Burlington Downtown

Showing 1 - 10 of 49 reviews

Latest reviews (49)

j

joel

7 Oct 2024 - 9 Oct 2024
reviewed on hcom

2 out of 5 stars

For à $550 room you get a nice and clean Garden Inn room that should be $250 and the only parking option is valet that add $20. For that price your room is only serviced every other day. We had adjacent room which was not well soundproof and had to call the reception to ask our neighbor to turn TV sound down. Had to request shampoo that was not in the bathroom. Only positive is the staff that responded promptly to our requests.
C

Catherine

14 Aug 2024 - 15 Aug 2024
reviewed on hcom

2 out of 5 stars

I travel ALOT. I have paid $500-600 a night for a hotel - but this hotel is NOT worth this money. The valet's are not training. No baggage assistance, the baggage area to secure your bags until check in is the lobby - and when I arrived no one was at the desk - not secure. The room was adequate but nothing special. Really overpriced. Disappointed.
J

Jonathan

7 Aug 2024 - 8 Aug 2024
reviewed on hcom

5 out of 5 stars

The hotel is very well situated, a few blocks from the downtown core & a few blocks from the lake. It's in an old converted armory, so the layout is a bit odd - you have to walk a LONG way to get to the room elevators, and there's a separate elevator for the pool. Also, the only option was valet parking, which I found to be quite annoying. The lot was literally out the front door, so it made little sense to have someone else park my car for me.
E

Erin

21 Jul 2024 - 22 Jul 2024
reviewed on hcom

5 out of 5 stars

Evette at the front desk was amazing - so helpful at every turn. Room was comfortable, gym was nice. Great location Only downside of our stay was we booked the airport shuttle and the driver never showed up (granted it was 7am but still - it was scheduled the day prior). Still made our flight with booking an Uber but it was the only stress of the stay
J

Jashwant Kumar

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

3 out of 5 stars

The hotel is in a good location and close to the main center. The room was clean and well maintained. However the only parking option is valet parking for which they charge extra. Considering how much they charge for a room they should provide free parking for customers.
C

Corey

25 Apr 2024 - 26 Apr 2024
reviewed on expedia

3 out of 5 stars

Great spot but no free parking - $22 for valet per day. Our room also had a relatively constant rumbling noise coming from below, a broken toilet and construction tape on the showers ceramic seemingly holding it up - probably left over from when it was recently built. Overall did certainly recommend this hotel but don’t be shy to call the front desk if anything’s amiss, they’re great
P

Paul

14 Apr 2024 - 15 Apr 2024
reviewed on hcom

3 out of 5 stars

Supposed better hotel in a good location. I was travelling by train so wanted somewhere near the train station, the choice was limited and all expensive 3 and 4 star hotels. A good example of worst practice other hotels I have stayed in on this trip have given welcome packs including water, cookies, chips etc if you use the bottled water in your room it's $3 a bottle, breakfast free/included at other hotels $18 here, car parking [I didn't have a car] again extra. This trip I have stayed in 2 star hotels that were just as good, and didn't exploit there customers/guests give me their VFM these supposed better hotels are already charging top prices they don't need to rip people off, it's just greed
S

Stephanie

26 Mar 2024 - 28 Mar 2024
reviewed on hcom

4 out of 5 stars

Nice hotel but the paid valet parking was a surprise. Street parking was metered and limited so not a good alternative.
D

Deb

26 Mar 2024 - 27 Mar 2024
reviewed on expedia

2 out of 5 stars

The HVAC in our room sounded like a freight train, so we couldn’t sleep. Pretty crazy, especially considering the room cost $392 for the night. To make up for this, they comped our $22 parking and gave us free breakfast…. Which we threw out, it was so disgusting. I can’t believe they have the balls to charge money for that. It’s the kid of breakfast that comes free with any room at Holiday Inn.
M

Mary

25 Jan 2024 - 26 Jan 2024
reviewed on orbitz

3 out of 5 stars

Currently undergoing some renovation. We were on 4th floor, work was being done on the floor below and we could definitely hear construction noise. Didn't find out about the $22/day parking fee until we arrived at the property. $25 for two people for breakfast was not out of line, but the variety of breakfast foods was very limited, and what was served was not prepared well.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels