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Quality Inn Airport

2 1/2 star rated hotel
8.2/10 Very Good
(1001 verified Hotels.com guest reviews)
See real reviews (37)

generated by AI based on family reviews

Overview

The Quality Inn Airport is a convenient option for travellers, with many guests praising its proximity to the airport and ease of access. Guests regularly mention the friendly and helpful staff as a highlight of their stay. While some appreciate the comfortable beds and clean rooms, several reviews cite maintenance issues, such as malfunctioning air conditioning and stained carpets. The hotel's breakfast is described as adequate by some, though others found it to be lacking. The parking lot's condition has been noted as needing improvement, and several guests reported issues with noise from other guests or external sources. Overall, the hotel seems to be a mixed bag, with strong points in staff friendliness and location countered by inconsistent cleanliness and maintenance challenges.

Guest highlights

Helpful and friendly staff
Convenient airport location

About the hotel

Nearby attractions

Quality Inn Airport is located in Southeast Colorado Springs, a neighborhood in Colorado Springs with good airport proximity. National Museum of WWII Aviation and Peterson Air and Space Museum are cultural highlights, and some of the area's landmarks include Colorado Springs City Auditorium and McAllister House Museum. Looking to enjoy an event or a game while in town? See what's happening at United States Olympic Complex or Broadmoor World Arena.

Popular amenities

Parking

Free offsite parking
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available daily

Guest services

Dry cleaning service
Front desk (limited hours)
Housekeeping (on request)
Laundry facilities

Accessibility

4 on-site accessible parking spaces
Accessible bathroom (select rooms)
Braille signage
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
This property does not have elevators
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible van parking

Things to do

Indoor pool
Spa tub

Outdoor

Picnic area
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe
Vending machine

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Quality Inn Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

37 reviews

Review data

5 star reviews

51%

4 star reviews

24%

3 star reviews

14%

2 star reviews

5%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Quality Inn Airport

Showing 1 - 10 of 37 reviews

Latest reviews (37)

K

Kathy

21 Aug 2024 - 22 Aug 2024
reviewed on hcom

2 out of 5 stars

The shuttle van smelled heavily of smoking. The room also had an odor of cigarette smoke. I requested a nonsmoking room. The air conditioner sounded like a jet plane. It was too hot to turn it off so had to deal with the noise. The walls are paper thin and my neighbors were very loud late into the night. The front desk clerk was very friendly and helpful. Overall, I would not stay there again.
B

Brandon

2 Aug 2024 - 3 Aug 2024
reviewed on hcom

1 out of 5 stars

We were very disappointed. The room was filthy. I have a baby who is crawling and she had been in her car seat for hours while we traveled, so I let her down to crawl. Immediately her hands and knees were black! The cover on the bed smelled bad. The walls were paper thin and we could hear everything happening in the next room. The smell when we first entered the room was revolting. There were a lot of people hanging out in the parking lot which made us uncomfortable. The staff at the front desk, however, were very nice.
A

Angela

29 Jul 2024 - 30 Jul 2024
reviewed on expedia

5 out of 5 stars

Groups of People hanging out in the parking lot
P

Pamela

22 Jul 2024 - 23 Jul 2024
reviewed on expedia

4 out of 5 stars

Location to airport was good.
C

Claudia

12 Jul 2024 - 14 Jul 2024
reviewed on expedia

1 out of 5 stars

Stolen Vehicle from Parking lot!!!! Please do your research before booking a room in this hotel/area. Our vehicle was stolen from their parking lot in the middle of the night. The management staff was hard to work with through out the process of filling a police report and dealing with the shock of having a vehicle stolen. We checked in to the hotel 7/12/24 for a two night stay. The check in process was smooth and painless. The hotel is 15-20 from most touristy places in town and there is not a lot of business/restaurants near by. The hotel is next to an RV campground and a trailer park. There is a 7-eleven gas station next to the hotel as well. After returning to the hotel from supper, all the parking spaces in the front of the building were taken and we did not want to park our vehicle next to the gas station (7-eleven) and decided to use their back parking lot. It worked out well because we were able to park the car across from our room in the 1st floor and see it from the window. The room was decent, carpet was stained and needs some updates but overall it was ok for a couple nights. The AC unit on the window was loud and the fan ran non stop. At 5:30am on 7/13 we were awaken by our toddler to get his day started. I looked out to window and found that our car was gone. My husband ran to the front desk to inquire about it and the front receptionist was not willing to help. We ended up filing a police report. The hotel was refused to cancel our reservation for night two
S

Sherilynn

30 Jun 2024 - 6 Jul 2024
reviewed on orbitz

4 out of 5 stars

Convenience to airport. Always had coffee and water available
M

Melinda

1 Jul 2024 - 2 Jul 2024
reviewed on expedia

3 out of 5 stars

Upon check-in, we learned the pool was out of service for maintenance. The pool was one of the main reasons we chose the hotel. They offered to cancel our reservation with an exception to Expedia's policy, which was nice, but I didn't want to have to hunt for another hotel. Room had a runny smell, and there were stains in the carpet, but otherwise clean. TV had an issue but they were quick to resolve it. Transient folks were roaming the parking lot but no issues, just might make people uncomfortable.
N

Neysa

5 Jun 2024 - 6 Jun 2024
reviewed on expedia

5 out of 5 stars

Best employees ever! Dave the shuttle driver was very kind
W

Wayland

12 May 2024 - 15 May 2024
reviewed on expedia

4 out of 5 stars

Needs bigger parking lot, new paving, new striping of parking spaces. Fill in the potholes!
M

Matthew

27 Feb 2024 - 28 Feb 2024
reviewed on expedia

5 out of 5 stars

Easy distance to the airport
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