Satellite Hotel

This building also has residential units, so there are people around constantly, but not in a bad way. Plus there's a security guard that drives around the parking lot, so that helped put my mind at ease.

I like how they had security outside in the parking lot. I have a better piece of mind knowing my vehicle is safe and I feel safe getting from my vehicle into the hotel.

Booked a stay for two nights (Fri & Sat). Our flight was delayed Fri night, so we weren't able to arrive until Saturday. Upon arrival, I was "greeted" by a man that seemed as if he was inconvenienced to be doing his job. I asked to check-in to our room and was giving a "ROOM WONT BE READY UNTIL 3p!" response. I explained that we actually had already prepaid for the prior evening's room and had flight delays. To my understanding, my room should have been vacant and available 24 hours before this...yet, it still wasn't ready? The front desk agent literally yelled at me and said once again, "IT WON'T BE READY UNTIL 3P". It was 10a and snowing outside. Where were me and my wife supposed to go for FIVE HOURS to wait with all our luggage? The property's lobby was filthy and staff's attitudes were absolutely unacceptable. Needless to say, we were forced to check-in another hotel because of these issues and pay out-of-pocket for another night. I DEMAND A REFUND for this property, immediately. I have never been treated so heinously when simplying trying to explain my situation. Especially after paying good money ahead of time! Please, immediately fire your weekend lobby staff. I await my refund in full. Thank you.

The place is close to the airport and a few other things. It’s pretty odd though in other respects. The place has not been updated since Carter was president.The bed was really high, the bathroom was tiny with old fixtures, the furnishings were cheap, climate control didn’t work and I think other rooms were housing business offices. Weird vibe.

All the receptionist at the desk were super nice and welcoming, the only issue we had was that the A/C was off and they didn’t tell us until we were in our room and I called because it was hot and they said it would be fixed so we didn’t think anything of it the next day we seen a flyer that said it would be off until Oct.2 we had to open our balcony door to keep the room cool.

I really enjoyed my stay and it was very convenient and it was easy to get back and forth. But also it was near the airport so it was very helpful.

My husband and I had to find a hotel in CO Springs at the last minute, and after reading a few mixed reviews online about the Satellite Hotel, we decided to stop to see if rooms were available. They were almost sold out, but we were able to get a standard room. All we cared about was its cleanliness. The hotel is older, but parking was plentiful, and the room was very clean. The construction of the hotel is solid, so you could not hear people stomping down the hallway, like you can in other hotels. The bed was firm, sheets were clean, bathroom was very clean. Overall, I liked the overnight stay, and would definitely stay again.

I would have rated service Great, but I had paid for a a Deluxe Suite with a King and sofa with corner windows and 2 balconys. When I got to my room, it was just a king with one balcony facing the parking lot - room 303. I immediately went back to the receptionist - nice lady - but she said that they were all already booked when I had in fact booked my room more than a month earlier. She said that she was not able to refund me for the additional that I had paid from my original booking. She said that she would talk to her manager in the morning. Upon departing the next morning, the girl was not there but a nice gentleman named Chris. He originally stated that he would not be able to help me either, but the manager "Misty" just happened to be walking by and she stated that she would handle it for me. I am back from my trip now and will be checking my bank account for that credit. I hope to find Good News or else I will be on the phone. We do like this location, but I will be calling first in the future before checkding in to a room we did not pay for. Thank you Misty, I will take confidence that the issue will be handled properly.

Pothole city near parking lot. Coffee maker hadn't been cleaned out. One bar of soap for hands and for body wash use in the shower. Kind of rude/difficult to hear night staff at desk when we checked in, but very friendly front desk staff on morning we checked out. Men's sauna room was out of order, and the billiards room was not accessible for some reason. No free weights in weight room--maybe a liability thing. Bed/room was comfortable, but we would appreciate more attention to detail.

I was not aware the property was primarily condos. The lobby was outdated and loud. Paid about $90 for the room, but was going to have $250 hold out on my card. Parking was an issue. As a solo traveler, walking from the back and across a large parking lot left me feeling uneasy. I ended up not staying.