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Dan
15 Aug 2024 - 16 Aug 2024
reviewed on hcom
1 out of 5 stars
Your non disclosure of $12.00 perday parking fee
I will never stay at your hotel again
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Larry
6 Aug 2024 - 8 Aug 2024
reviewed on hcom
2 out of 5 stars
I was surprised when they told me there was a $12 per day parking fee. There was no shampoo in the dispenser.
The refrigerator doors were on backwards, making it extremely difficult to get into, glad I'm skinny. Its an easy fix.
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April
29 Jul 2024 - 30 Jul 2024
reviewed on hcom
4 out of 5 stars
Check-in time is 4:00, got there at 5:00 and our room wasn't ready. The gentleman working the front desk waived the parking fee for the night (yes, they charge a $12/nt parking fee) for the inconvenience, and we only had to wait about 15 minutes so it was no big deal. He called me to let me know the room was ready. The room itself was clean, very spacious, and the beds were comfortable. The only real issue I had was that I booked this hotel based on them advertising that they have an outdoor hot tub (I have a bad knee and after a long day of walking around with my kids I was looking forward to the relief it would bring), only to find out it wasn't in operation. I get that it's the summer, but clarify that your hot tub is seasonal or remove it altogether during the times it's not in use. Other than that, we enjoyed our stay and would book again despite the minor inconveniences.
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Duane
11 Jul 2024 - 14 Jul 2024
reviewed on expedia
2 out of 5 stars
Great customer service and toiletries.
Having a pullout couch, dishes, refrigerator, microwave, and separate room with a door is nice for a family.
Nice workout facility and pool.
Plenty of parking.
Ideal location with access to beach, many restaurants and stores.
Family friendly
Here are a few things that could potentially improve the property:
Gym:
Dumbbells in gym does not fit on rack. Could cause injury.
Dust on equipment and water dispenser. No remote for television, so was forced to listen to and see inappropriate shows on television. Could not change the channel nor turn off the television in the gym.
Bedroom:
Moisture was in the room, making the carpet wet and also items in the room moist, including dishes and clothes.
We had to wear shoes so that our socks were not soaked. The room was damp and stuffy.
Breakfast:
Hash brown was not fully cooked and greasy. Oranges and bananas were old. Not many plant based options . Fruit was old, oatmeal and hash brown poor quality.
Pool:
Chairs not clean.
Jets not working in hot-tub.
Room cleaning:
Room was finally cleaned after 2nd request. Did not include cleaning the kitchen, blankets nor toilets. Only fresh towels and a folded blanket on the couch.
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Stephen
28 Dec 2023 - 30 Dec 2023
reviewed on hcom
3 out of 5 stars
The stay was ok. We were traveling over the holidays and need a place to stay. We really enjoyed Corpus Christi.
My only issue was the fact that I had to pay to park my car. It would have been one thing if it was parking garage or even covered parking but it was nothing more then normal parking. It was 12 dollars a night which is stupid for me to have to pay just to park my car.
There was no mention of having to pay for parking when I booked the room and was shocked when I got there and they told me it was 12 dollars a night and that it was a management decision and there was nothing he could do to change it.
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Tara
6 Sept 2023 - 8 Sept 2023
reviewed on hcom
4 out of 5 stars
The room was nice but they didn’t stock it with soap or towels. The front door was locked when I arrived so had to wait for someone to open it from inside. The signs in the parking lot warning that they were not responsible for missing vehicles was very concerning. They did not clean the rooms daily and when I requested my room to be cleaned it was declined and I was advised that I could go to the front to restock any items I needed.
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Melissa
14 Jul 2023 - 16 Jul 2023
reviewed on expedia
4 out of 5 stars
We traveled with our two children and had a pleasant stay. Our room itself was very nice and cozy. The only downfall for me was the noise of the highway since you are very close to it. Its not a deal breaker but if you are very light sleeper it might bug you. The other thing we noticed was our Ford truck was tampered with during the night. It looks like someone tried breaking in but were unsuccessful. I dont blame the hotel for things like that because it could honestly happen anywhere. Overall i did enjoy the hotel, the room, the breakfast and the staff. I would probably stay again.
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Jared
27 Dec 2022 - 31 Dec 2022
reviewed on hcom
1 out of 5 stars
We reserved a 2 room suite for our family of 5, months ahead of time. When we arrived we were told they have rented our 2 room suite to someone else during our stay. So we were given 2 small rooms down the hall from each other. This isn't very convenient when traveling with 3 children. (After reading other reviews I wonder if this 2 room suite even exists.) We also had roaches in the kitchen, someone previous had left clothes on the chair, no hot water in the bathroom sink, the kitchen sink leaked right through the drain and into the cabinet then onto the floor. Not a single ice machine in the building worked. The hot tub was broken, the exercise room was being remodeled and only had 1 non working treadmill and a bike that required internet to use. As you can guess the internet was so slow it couldn't connect to the bike to be able to use that. Also the noise from a group of dock workers having a party every night was not very fun, but did the staff ask the party to quiet down. On the bright side free beer and wine on Wednesday nights.
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Teresita I
23 Sept 2022 - 25 Sept 2022
reviewed on orbitz
1 out of 5 stars
Sadly they were renovating & they shut down the water on Saturday from 9am-2pm. Also when I checked in & went to the room, the room was filthy & extremely dirty!! & an unexpected charge of $10 the night for parking, there was not even a security guard on site!!!
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Norma J
31 Jul 2022 - 2 Aug 2022
reviewed on orbitz
1 out of 5 stars
After 1 hour and 30 min of waiting for my room, they still said there's a still another 30 min wait. This place is just not good for ur vacations. We drove 4 hours to come on vacation and waited for nothing. Unacceptable!! Plus their excuses were someone just quit 🙄 that ain't my business. Plus this is the only hotel that make you pay a parking fee like whyyy?