Best Western McAllen Medical Center

The tv didn't work. There was no hot water when I arrived. No freezer to freeze my icepacks. I travel with insulin. Not a great experience.

A very pleasant 2-night stay in McAllen, there in the famous Rio Grande Valley birding area. "Easy parking" because after the CHALLENGE of patiently driving through the road construction on the road fronting the property, there is plenty of parking around the motel, and we felt safe parking there. "Quiet" because despite the roadways, inside the facility and our rooms seemed calming, quiet to me. All staff in all areas were pleasant and helpful! Our original room was fine enough. Then as we prepared for bed the over-sink light fixture bulb burnt out, and we were promptly offered & pleasantly changed to an upgraded room. Only issue with that nice room was the few gnats that we believe were coming out of the sink overflow and drain. Beds and all were comfortable. Breakfast was very good, and the morning hostess was wonderfully pleasant.

the hotel is close to the airport, restaurants, shopping, the highways. Great location.

This would have been a 4-star review had it not been for an incident that occurred in the neighboring parking lot during my stay. Property is run by a courteous staff, and the rooms are clean. Good location near Medical Center. Breakfast is so-so. No fitness facility. During my stay, a large group of rowdy muscle car drivers gathered in an adjoining shopping center parking lot at night for a party about 30 yards outside our doors. They played loud conjuto music, revved their loud engines, peeled out, etc. Not the hotel’s fault, but the McAllen Police refused to act on the manager’s complaints until hotel guests started calling. The mob was made to leave at about 9pm but returned with more muscle cars and loud noise at 10:00 pm. about 45 minutes later, the MPD made them move on after more guest complaints. Needless to say, I checked out the next morning and moved to another hotel. This has happened before. according to the manager and another negative reviewer. Unless and until the MPD is willing to take action to permanently put a stop to this, you should stay elsewhere.

Rented this room for a wedding and the service was great! The lady at the front desk made us feel welcomed and comfortable! We had a bottom floor room with parking right out front which was definitely a plus! My family enjoyed our stay!