Super 8 by Wyndham Central Pt Medford

We arrived at MFR and had arranged transportation to the motel. The lady that picked us up from the airport at 1:am on 6/19 was an absolute pleasure. A perfect employee for any company. I think she said that she kinda catered the breakfast presentation. IF YOU REALLY CARE, KEEP HER. As for your front desk, which some speak pee pee poor English, they need to be evaluated again as they hurt your IMMAGE. I may not be back.

We stayed here before and after flying from the Medford airport. The shuttle service was timely and very helpful.

This hotel is 5 minutes from the airport and when we called for a shuttle pickup it took 40 minutes for them to get us. I had called them 2 hours earlier confirming that our flight was on time and that we would be arriving at 11:30 at night when there was no other business going on. Then they gave us a room that was not prepared to be given to any guests. The bathroom was a mess and there was no shower curtain hanging. So the floor got soaking wet. And there was a shortage of towels.

I have stayed here many times when I fly. Always a plus for to leaving my car.

I like they have an airport shuttle, I liked when try hey opened up the water slide for my granddaughter’s could play, my room was clean

We weren’t expecting much since our room was $79 per night and we were tired from traveling but when we opened the door to the room I was surprised to see one of our beds was without a bed frame and boxspring sat on the floor with the mattress on top. The sheets were stained and found a thick long dark hair on my husbands pillow. In the bathroom the floor had hair everywhere and obvious dirtiness as if someone had just showered. Didn’t look like they cleaned the floor at all. The shower itself was leaky where the water comes out from the shower head; like it needed to be tightened; the sink as well was leaky like this. There was a dead bug on the floor next to the toilet. It smelled like heavy incense..some people like incense but we do not like the smell. Literally all night long until 7 am it sounded like a herd of elephants running and stomping around in the room above us. When I went outside to grab stuff from our truck I noticed a young adult looking person, maybe a teenager, staring out the window at me in the room above our room. The blankets looked like they were more than 30 years old, just nasty. The breakfast was the most lacking continental breakfast we have ever had. Usually I get a banana for my son and sausage and eggs. We booked here because my son wanted to go swimming and we heard there’s a spiral slide. Well the pool had green algae in it and my husband said big clumps of hair was floating around in the water. And the slide doesn’t open until 10:30.

This property is beyond disgusting. Pool smells like wet dog. Pool water was murky and dirty. Rooms were dingy, bathroom shower curtain smelled like mildew. NOT TO MENTION THE LAST NIGHT I WAS THERE WITH MY 5 YEAR OLD DAUGHTER AND I DISCOVERED A HUUUUGE BEE BUG FULL OF BLOOD IN OUR BED!!!! Beyond repulsive!!! No manager on site, front desk person was in shock and didn’t know how to handle the situation! I demanded to check out immediately and be reimbursed and I was insured that I would be by the guy at front desk. I walked him into the room and showed him the splatted bug on the bed sheet when I smooshed the bed bug. I was told manager would be there in the morning and contact me and crickets! No call back and I was flying back home that day! I spent the rest of my night at the airport because I was disgusted and traumatized from the experience. Wanda was the manager that I was told that would contact me and no response in 2 days. Do not stay at this place unless u want bugs!

I did not end up checking in to this hotel. I called a week prior to confirm the pool and waterslide would be open on my dates of travel, which the hotel did confirm. The day of check in, on our way to the hotel, I called to ask the pool hours and was told the pool was closed for maintenance and would not be open during my stay. As the waterslide was my reason for booking, I requested a refund and was told the pool was not included in the room I booked (what?) And that although it aas listed as an amentity on both the Super 8 and Hotels.com website, it was not considered an amentity. I had to argue to get my stay cancelled. Both the hotels.com and Super 8 experience were a let down.

Friendly welcoming staff greeted me with a very clean and orderly lodging, with good food and quiet room, without highway nor airport noises.

Great airport location and service to airport