Hyatt Regency Orlando International Airport

The hotel is impossible to access, but I’ll get to that next. The worst part of this hotel is thinking you are staying at the airport for convenience which is anything but Convenient. It took me over an hour to get from my room to the TSA pre check line and the hotel is literally on top of the terminal. If you are flying in or out of that particular terminal! I would have missed my flight if it had not been delayed. So that was leaving the hotel after a poor to mediocre stay. Now the horrible arrival experience. GPS says you have arrived at hotel while you’re in the middle of the airport terminal drop off lanes. After panicking, We pulled into a parking garage randomly, then happened to see a sign for their luggage drop. After following the signs to the top level of the parking structure, we used the designated phone to call for Bell service since there was nowhere to temporarily park our car. The phone did not work so we had to go back through the parking structure to find a spot, then lug our bags all the way up the ramps to the entrance, then all the way around the perimeter of the hotel to get to the check-in desk. Rudest staff woman if ever encountered. Although I rarely talk to staff these days with the contactless check in at most hotels. Which I now have a greater appreciation for! Once in room, no windows to the outside. Couldn’t get AC to work. Thinnest blanket on the bed which felt like sleeping under sheets only. The positive- you couldn’t hear the planes!

Very convenient coming off the brightline train. The airport had a lot of food option.

Needs renovation and staff training. Phones don’t get answered and then when they finally do, you get transferred to someone that puts you on hold and never returns. Missed breakfast because of this. Was told that a dance group is coming in so apparently no other customers matter if a group is coming.

The convenience of staying inside the terminal can’t be beat. Orlando Airport has its food court pre-security so there is a lot to eat and shop for. You take the elevator down to have the security gates right there for Terminal B.

Perfect place to stay if you have an early morning flight

This hotel was such an easy option after getting into Orlando airport after a late flight. The team who checked us in was quick and helpful and accommodated a request I made. It would be a nice touch if the hotel had quick and easy meals for purchase at the front desk - but all we saw was candy.

Stayed for airport departure and parking was very efficient

Perfect location and so convenient for catching early morning flights. Was able to turn in the rental car the night before and not have to deal with that in the morning. Close proximity to the check-in gate to drop off my luggage as well as TSA. Will definitely stay again when traveling through Orlando.

Convenient staff when having to catch a morning flight out of Orlando

RUDE!!!! After traveling all day we showed up at 3:45 and were told that check in was not until 4pm no exceptions, go wait over there! A little after 4 we were allowed to go to our room. Then we simply wanted to order room service using the menu provided in the room. We were told that the menu we were trying to order from was old and no longer in use and that we would need to go downstairs and get a current menu to order from.