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Sheraton Suites Orlando Airport

3 1/2 star rated hotel
8.8/10 Excellent
(1444 verified Hotels.com guest reviews)
See real reviews (191)

generated by AI based on family reviews

Overview

The Sheraton Suites Orlando Airport is a convenient option for travellers, with many praising its proximity to the airport and reliable shuttle service. Guests frequently mention the comfortable rooms and friendly, helpful staff. The hotel also receives positive feedback for its cleanliness. However, please be aware that parking incurs a separate fee, and some guests have noted inconsistencies with the shuttle service schedule and cleanliness issues in certain rooms.

Guest highlights

Airport shuttle
Comfortable rooms
Helpful staff

About the hotel

Nearby attractions

Sheraton Suites Orlando Airport is located in Airport North, a neighborhood in Orlando with great airport proximity. Orlando International Premium Outlets is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Florida and Universal’s Volcano Bay. Don't miss out on a visit to The Wizarding World of Harry Potter™.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free area shuttle up to 2 miles
Onsite parking includes off-street options
Uncovered self parking on site (USD 15 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 6 AM–11 AM on weekdays and 7 AM–11 AM on weekends: USD 17.99 for adults and USD 8.99 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

7 on-site accessible parking spaces
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Hand-held showerhead
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height view port in door
Pool hoist on site
Roll-in shower (select rooms)
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Outdoor pool

Outdoor

Garden
Terrace

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Sheraton Suites Orlando Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

191 reviews

Review data

5 star reviews

58%

4 star reviews

20%

3 star reviews

8%

2 star reviews

7%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Sheraton Suites Orlando Airport

Showing 1 - 10 of 191 reviews

Latest reviews (191)

C

Clarice

12 Sept 2024 - 14 Sept 2024
reviewed on hcom

5 out of 5 stars

Amazing very clean!!! Bartender Helen and shuttle driver Paul truly amazing
W

Wendy

4 Sept 2024 - 5 Sept 2024
reviewed on hcom

5 out of 5 stars

Assistance with parking app and other handicap assistance thank you
A

Amber

3 Sept 2024 - 5 Sept 2024
reviewed on hcom

3 out of 5 stars

If you’re wanting a very average stay near the airport, this will work. Shuttle service is every 30 minutes, so very convenient. However, the driver literally pulled in front of people, (while honking, as if the other driver was the problem. It was definitely the hotel shuttle driver trying to push their way across two lanes to the curb) when dropping us off at the terminal. I found the bed to be very uncomfortable, seemed very used and dipped. Horrible pillows filled with what seemed to be cut up foam pieces. Had to fold in half to even use. Tub was dirty. TV looks great in the wall with a wooden frame around it. However, the remote only worked if I was standing next to it, due to the wooden frame covered the sensor. Couldn’t even sit in the couch to watch TV. Will not stay here again.
j

judith

22 Aug 2024 - 24 Aug 2024
reviewed on hcom

4 out of 5 stars

The gentleman that checked us in was awful. He wasn't friendly or helpful. We traveled all day and our flight was late. We didn't get to hotel until almost midnight si it wasnt busy .
m

mary

17 Aug 2024 - 18 Aug 2024
reviewed on hcom

2 out of 5 stars

Nobody told me that shuttle bus need call request.why did I book your hotel? Becoz it is closer.i want my daughter to sleep as soon as possible. I am waiting for the shuttle bus more than 1 hour. I never book this hotel all whole world.the worst service
V

Vivian

12 Aug 2024 - 13 Aug 2024
reviewed on hcom

5 out of 5 stars

Very short stay but slept comfortably. Shuttle service was great after a long night traveling and back again at the airport early in the morning.
C

Cassandra

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

5 out of 5 stars

We stayed one night before we left for a cruise. They have a shuttle from the airport to the hotel. They are very close to a mall/shopping center. The hotel is very clean and the staff are very friendly.
S

Stephen

29 Jul 2024 - 30 Jul 2024
reviewed on orbitz

5 out of 5 stars

Sheraton Suites offers a wonderful place to stay after traveling. It offers great food and a bar to relax. Free shuttle service to and from the airport is a hige bonus. Rooms were clean and spacious. Staff were friendly and hospitable. I highly recommend as ai will stay again when back in Orlando.
C

Christi

26 Jul 2024 - 28 Jul 2024
reviewed on hcom

5 out of 5 stars

My stays here have always been great! I love the ambiance that allows me to rest without much disturbance! The staff is so accommodating and friendly! The location is safe and perfect for my daily walks around the pond. Still wondering why as a guest, we must pay for parking!! Especially if I am a staying guest and not one that is flying in & out! But anyways, happy the rates are reasonable and I will always stay when I am in town.
S

Shari

27 Jul 2024 - 28 Jul 2024
reviewed on orbitz

5 out of 5 stars

East shuttle to the airport - zero hassle!
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