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Radisson Hotel Salt Lake City Airport

3 1/2 star rated hotel
6.2/10
(1002 verified Hotels.com guest reviews)
See real reviews (66)

generated by AI based on family reviews

Overview

The Radisson Hotel Salt Lake City Airport offers convenient proximity to the airport, with a shuttle service available, although some guests reported long wait times. While some praise the clean and comfortable rooms and friendly staff, many reviews highlight significant issues. These include inconsistent service, problems with room maintenance (e.g., malfunctioning air conditioning, clogged toilets), cleanliness concerns, and complaints about the shuttle service's unreliability and limited capacity. Additionally, there are reports of outdated facilities, limited parking, and additional charges for amenities such as breakfast, which was advertised as complimentary in some instances. The overall experience appears inconsistent, with some guests having positive stays while others experienced substantial negative aspects.

About the hotel

Nearby attractions

Located in Salt Lake City, Radisson Hotel Salt Lake City Airport is near the airport and near a metro station. The area's natural beauty can be seen at Wasatch-Cache National Forest and Red Butte Canyon Research Natural Area, while Clark Planetarium and Church History Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Vivint Arena or Smith's Ballpark. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowmobiling.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Extended parking on site (USD 10.00 per day)
Free 24-hour roundtrip airport shuttle
Height restrictions apply for onsite parking
Self parking on site (surcharge)
Ski shuttle nearby
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: USD 16.99 for adults and USD 16.99 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

Garden
Pool sun loungers

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall
Vending machine

More

Fireplace in lobby
Romance packages available
Shared microwave
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Radisson Hotel Salt Lake City Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

66 reviews

Review data

5 star reviews

21%

4 star reviews

21%

3 star reviews

20%

2 star reviews

18%

1 star reviews

20%

We have selected a sample of reviews which reflect what travellers have said about Radisson Hotel Salt Lake City Airport

Showing 1 - 10 of 66 reviews

Latest reviews (66)

J

Jenny

18 Oct 2024 - 19 Oct 2024
reviewed on hcom

5 out of 5 stars

Great place for a night, close to the airport.
S

Stephanie

22 Jul 2024 - 23 Jul 2024
reviewed on travelocity

5 out of 5 stars

I liked that the desk is open 24 hours and the shuttle operates 24 hours. This is so important when you are delayed in your flight and you do not need to worry about checking in. Nice and close to airport. Friendly staff and friendly shuttle driver. Highly recommend for business travelers.
K

Kelly

15 Jul 2024 - 16 Jul 2024
reviewed on expedia

2 out of 5 stars

There was very little parking for guests. Once in the room the air conditioning didn’t work and there was no soap for showers or to wash your hands. I asked the cleaning staff for soap and they said to use the shampoo or conditioner. There were also tissue dispensers but no tissue boxes. We had to move rooms to get working air conditioner. The lobby is quite nice but the rest of the property was old, dated and dirty.
T

Tony

9 Jul 2024 - 10 Jul 2024
reviewed on hcom

3 out of 5 stars

Slow check-in. Not a big deal. AC didn't seem to start working until about 10pm and it was a HOT day in Salt Lake City. Had to go to bed early for an early flight and couldn't get to sleep because it was so warm.
R

Rose

3 Jul 2024 - 4 Jul 2024
reviewed on expedia

3 out of 5 stars

Staff were not helpful, although polite. Hotel has very limited parking. Fitness center and general areas are dirty. Room is okay.
S

Stephen

14 Apr 2024 - 15 Apr 2024
reviewed on expedia

5 out of 5 stars

Room was quiet and clean, breakfast was filling. Airport shuttle was quick and frequent.
i

ian

1 Jun 2024 - 2 Jun 2024
reviewed on orbitz

3 out of 5 stars

Pretty basic airport hotel. Outdated, zero fancy at all. But it got the job done.
E

Erika

25 May 2024 - 26 May 2024
reviewed on expedia

1 out of 5 stars

Troy at the bar was a true gem! From arriving at the hotel to getting into our room, we waiting over an hour in line. Not to mention, he waited for 40 minutes for the shuttle which was a tiny shuttle.
T

Tracy

27 Apr 2024 - 28 Apr 2024
reviewed on expedia

2 out of 5 stars

The smell from the kitchen filled the rooms especially around dinner time. We even changed rooms because of the smells and it didn't make a difference. The vents in the rooms were pumping in a fried grease smell. It's not comforting when you're traveling and smelling like fried food on your flight because of the hotel smells. Just have to be honest with this stay. They need to improve their ventilation system. Just awful. The customer service was good however.
x

xiao

26 Apr 2024 - 27 Apr 2024
reviewed on expedia

3 out of 5 stars

assigned 1st room, toilet was clogged, then transferred to 2nd room, toilet was clogged. then transferred 3rd room, eventually toilet is working. check process was like 15 years ago, all manual process and long wait time as compared other hotels I stayed that check in was fast sbd easy.
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