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Tru by Hilton Salt Lake City Airport

2 1/2 star rated hotel
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See real reviews (52)

generated by AI based on family reviews

Overview

The Tru by Hilton Salt Lake City Airport is praised for its convenient location near the airport, with many guests highlighting the ease of access and the efficient airport shuttle service. Guests also appreciate the clean and comfortable rooms, and the generally positive experience with friendly staff. While the breakfast is described as adequate, some mention of a limited selection. Some negative comments mention issues such as cleanliness inconsistencies in the bathrooms, noise from the airport and surrounding traffic, and difficulties with the front desk staff on occasion.

Guest highlights

Airport shuttle service
Clean and comfortable rooms
Friendly staff

About the hotel

This smoke-free hotel features a snack bar/deli, a microwave in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a picnic area.

Nearby attractions

Located in Salt Lake City, Tru by Hilton Salt Lake City Airport is in an area with great airport proximity. Temple Square and Conference Center are notable landmarks, and travelers looking to shop may want to visit Gateway Mall and City Creek Center. Looking to enjoy an event or a game? See what's going on at Vivint Arena or Maverik Center. Spend some time exploring the area's activities, including skiing, ski lifts, and ski runs.

Popular amenities

Parking

Electric car charging station on site
Free self parking on site
Ski shuttle nearby
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Free in-room WiFi has a 3-device limit

Food and drink

Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Ski storage

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Arcade/game room
Billiards/pool table

Outdoor

Outdoor furniture
Picnic area
Terrace

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Water dispenser

More

Shared microwave
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Tru by Hilton Salt Lake City Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

52 reviews

Review data

5 star reviews

60%

4 star reviews

27%

3 star reviews

8%

2 star reviews

4%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Tru by Hilton Salt Lake City Airport

Showing 1 - 10 of 52 reviews

Latest reviews (52)

M

Marna

22 Sept 2024 - 24 Sept 2024
reviewed on hcom

5 out of 5 stars

Airport shuttle was on time and pleasant. Rooms and lobby very clean and comfortable.
G

George

24 Jul 2024 - 26 Jul 2024
reviewed on hcom

5 out of 5 stars

Great location for easy access to the airport. Good options for breakfast. Breakfast area was well-monitored so it was kept clean and food replenished. Room was clean and comfortable. Minimalistic furnisihings but had everything needed for a short stay.
L

Leigh

18 Jul 2024 - 21 Jul 2024
reviewed on expedia

4 out of 5 stars

Convenient to airport, breakfast was good, quiet.
Q

Qian

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

1 out of 5 stars

I travelled with my 12 years old son, we booked a two queen beds room, when we checked in, we have been told there is only king bed rooms left, since we didn’t book it through their site directly instead of a third party (like Expedia), so they cannot guarantee we would get what we booked! We didn’t have any other choice so we accepted it! When we got to the room, we had internet login issue, my son tried to call the front desk, no one picked up the phone with many times trying! This was a terrible experience I had with this hotel and an unpleasant excuse I never heard before from the hotel! I highly recommend staying away with this hotel!
Z

Zachary

23 Jun 2024 - 24 Jun 2024
reviewed on expedia

5 out of 5 stars

This is a very nice property, conveniently located near the airport. There are no food options in the immediate vicinity but you can DoorDash to the hotel. Great breakfast options, and a very comfortable lobby to hang out in.
J

Jesus

9 Jun 2024 - 10 Jun 2024
reviewed on hcom

5 out of 5 stars

This hotel is very close to the airport. The rental was located about five minutes from the location of this hotel. It was very easy to drop off my rental vehicle at the airport. The service at this hotel was top-notch second to none.
K

Kiyora

9 Jun 2024 - 10 Jun 2024
reviewed on expedia

3 out of 5 stars

The facility looked new. I liked the flooring in the room; it looks much nicer than the carpet. However, I was disappointed by the fact that the bathroom did not look like it had been cleaned properly. A washcloth with a yellow stain and hair was on top of the shampoo bottle attached to the shower wall. There were a few other hairs on the shower wall/ glass, too. I got to the hotel fairly late, as my flight kept getting delayed. All I wanted was a nice, refreshing shower once I got to the hotel. The rest of the room looked clean, but seeing hairs on the shower wall made my stay unpleasant.
M

Megan

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

Great place to stay near the airport!
N

Nicholas

4 Jun 2024 - 5 Jun 2024
reviewed on expedia

3 out of 5 stars

Good things - clean, beds okay, bathroom okay. Airport shuttle great and both drivers very nice. Dislikes - front desk help was terrible, she is not a people person at all. The place is like it's for little kids, colors and themes for kids.. . The price and airport shuttle were the selling point otherwise there were many better choices in the area
J

Jessica

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

Friendly check-in. Clean and spacious room with a free shuttle to the airport.
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