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Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel

2 1/2 star rated hotel
8.2/10 Very Good
(743 verified Hotels.com guest reviews)
See real reviews (35)

generated by AI based on family reviews

Overview

The Candlewood Suites Windsor Locks Bradley Arpt receives mixed reviews. Positive comments frequently cite the hotel's convenient location to Bradley Airport, with many guests appreciating its proximity for early morning flights and the availability of a shuttle service. Guests also praise the spacious and clean rooms, frequently mentioning comfortable beds. However, negative feedback points to inconsistencies in service, including issues with shuttle availability and cleanliness, and some maintenance concerns have been raised regarding room conditions.

Guest highlights

Convenient location to Bradley Airport for early flights
Shuttle service to the airport
Spacious and clean rooms
Comfortable beds

About the hotel

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.

Nearby attractions

Near theme parks, Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel is in an area with good airport proximity. New England Air Museum and Oliver Ellsworth Homestead are cultural highlights, and some of the area's popular attractions include Phelps-Hatheway House & Garden and Six Flags New England. Broad Brook Brewing and Connecticut Fallen Firefighters Memorial are two other places to visit that come recommended.

Popular amenities

Parking

Airport shuttle at scheduled times
Free area shuttle up to 2.00 miles
Free roundtrip airport shuttle from 4:30 AM - midnight
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Bowling alley
Indoor pool

Outdoor

BBQ grill(s)
Picnic area

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

35 reviews

Review data

5 star reviews

43%

4 star reviews

26%

3 star reviews

17%

2 star reviews

3%

1 star reviews

11%

We have selected a sample of reviews which reflect what travellers have said about Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel

Showing 1 - 10 of 35 reviews

Latest reviews (35)

L

Laura

8 Jul 2024 - 9 Jul 2024
reviewed on hcom

3 out of 5 stars

This was just for an overnight before a flight. The staff was quite nice. The room was large and spacious with a refrigerator, microwave, and coffee maker. Bed was comfortable and it was quiet. The bathroom definitely could use some updates with crack tiles, countertops with construction notes on the sides, bottom of the tub needing refinishing, etc. But overall, the room was fine, especially for just one night. I think it’s a little pricey for an airport hotel but it’s Connecticut so you have to pay a little too much. The shuttle was right on time to the airport and I had no problems getting there at an early hour.
B

Barbara

2 Jun 2024 - 3 Jun 2024
reviewed on expedia

1 out of 5 stars

Property had no elevator. We were not notified or even told until after I signed paperwork and they ran my card. When I realized we would have to walk up 3 flights and my daughter has health issues and was unable to do this I asked the front desk if there was a first floor. They said they didn't think so and I was told I was on the third floor on check in. After they found there wasn't I asked for a refund I was abruptly told I needed to contact Expedia. How is a property able to operate without an elevator or at the very least not give notice to those with reservations
J

Janelle

16 May 2024 - 19 May 2024
reviewed on expedia

4 out of 5 stars

The staff were friendly and pleasant. The rooms were a big and comfortable but the maid did a bad job at sweeping up crumbs off the floor but other than that the room was comfortable and spacious. I utilize the gym which was clean the machines work and it was comfortable to be in there. The location is a minute from the airport and close to dining and basic shopping needs.
R

Richard

15 May 2024 - 16 May 2024
reviewed on expedia

4 out of 5 stars

Easy airport access. Ice maker makes noise all night.
A

Antrena

29 Mar 2024 - 31 Mar 2024
reviewed on expedia

3 out of 5 stars

Decent hotel. There was a fire when I stayed there and we were asked to wait outside for a few hours. Other than that, it’s a decent hotel to stay before or after your flight.
r

robert

31 Mar 2024 - 1 Apr 2024
reviewed on expedia

5 out of 5 stars

So close to the airport I see it out of the bedroom window
J

Jennifer

6 Dec 2023 - 7 Dec 2023
reviewed on hcom

4 out of 5 stars

This hotel was a good enough place to stay for an early morning flight. The decor was a little outdated, but the rooms were comfy and clean. There was a shuttle to take you to the airport and the driver was prompt and courteous. The bonus was being able to leave my car on the property for 10 days at only $10 a day.
D

Denise

5 Nov 2023 - 6 Nov 2023
reviewed on expedia

1 out of 5 stars

no shuttle service to airport as advertised
J

Judith

18 Oct 2023 - 19 Oct 2023
reviewed on expedia

4 out of 5 stars

Great place to stay before an early flight.
R

Richard

27 Jul 2023 - 28 Jul 2023
reviewed on expedia

3 out of 5 stars

The hotel was convenient to the airport. Shuttle service and ability to leave the car were plusses. Room could have been cleaner. The ice maker made noises all night. Staff was helpful and friendly
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