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DoubleTree by Hilton Hartford - Bradley Airport

4 star rated hotel
8/10 Good
(1001 verified Hotels.com guest reviews)
See real reviews (54)

generated by AI based on family reviews

Overview

The DoubleTree by Hilton Hartford-Bradley Airport offers a convenient location near Bradley International Airport, with many guests praising its proximity for early morning flights. The hotel's shuttle service is frequently mentioned positively. While guests generally find the rooms comfortable, some reviews note inconsistencies in cleanliness and maintenance. The on-site restaurant and bar receive mixed reviews, with some praising the food and atmosphere, while others find it overpriced or underwhelming. Some guests have reported issues with room upkeep and maintenance, including problems with air conditioning, cleanliness, and bathroom facilities. Overall, the hotel provides an acceptable airport stay, but the consistency of the experience appears variable.

Guest highlights

Convenient location and shuttle to airport
Comfortable rooms
Friendly staff

About the hotel

Nearby attractions

Located in Windsor Locks, DoubleTree by Hilton Hartford - Bradley Airport is near the airport. Phelps-Hatheway House & Garden and Windsor Historical Society are local landmarks, and some of the area's attractions include Connecticut Trolley Museum and Sand Trap Mini Golf at Twin Silos. Six Flags New England and Nomads Adventure Quest are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Extended parking on site (USD 60 per week)
Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee daily: USD 11.69 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

TV in lobby
map

Reviews that mention...

Hotel Reviews

for DoubleTree by Hilton Hartford - Bradley Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

54 reviews

Review data

5 star reviews

39%

4 star reviews

19%

3 star reviews

19%

2 star reviews

15%

1 star reviews

9%

We have selected a sample of reviews which reflect what travellers have said about DoubleTree by Hilton Hartford - Bradley Airport

Showing 1 - 10 of 54 reviews

Latest reviews (54)

J

John

10 Oct 2024 - 12 Oct 2024
reviewed on hcom

5 out of 5 stars

Excellent, friendly staff! Room was comfortable and spacious. Location near airport is great—many restaurants nearby. Though the property is close to the airport, room was not noisy.
B

Brooke

30 Aug 2024 - 2 Sept 2024
reviewed on hcom

5 out of 5 stars

We actually booked this stay last min around 11pm. No issues with check in, no issues with the room and no problems with parking. Pool is small but nice and clean. So warm in the pool area! Great distance from restaurants and fun activities. Directly across from the airport!! Breakfast was yummy.
I

ISIS M

26 Jul 2024 - 28 Jul 2024
reviewed on expedia

4 out of 5 stars

We loved the hotel, our room was nice and spacious, but the shower and toilet were not draining. The parking lot was also under construction, so that was inconvenient.
J

Jimmie

24 Jul 2024 - 25 Jul 2024
reviewed on expedia

5 out of 5 stars

Nice stay prior to flying out of Bradley. Nice restaurant in the hotel, standard bar food.
P

Paul

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

2 out of 5 stars

Check in was nice and pleasant. Our room was clean. We left our things and came back around 8pm. When we came back is when we had a problem, we entered the room and it had a strong smell of marijuana. Since traveling with our three year old we immediately called the front desk and the woman was very apologetic and got us a new room. She said that someone would be coming to the room and checking in. The man that came was very room and basically said we were lying. When he didn’t even step into the room. He said there was no way that someone was smoking because we were on a student floor. We told him he could come in to check but he laughed and said no. So we just left to our new room. Our new room was a mess to say the least. Papers on the floor and old stains, the room was hot and smelled like it hadn’t been cleaned in a while. At this point we were all tired so we let it be. In the morning we went to the breakfast bar and we ran into the same man, then he followed us to the breakfast bar and literally stood there and watched us. We were very uncomfortable so had a quick breakfast and left. Overall I would not recommend this hotel.
K

KATHERINE

19 Jul 2024 - 20 Jul 2024
reviewed on expedia

4 out of 5 stars

Everything was great, clean hotel, friendly staff. Only reason for the 4 star is because they are re paving their parking lot and their key system was down so you could not leave and enter your room without staff having to go with you.
K

Kevin

19 Jul 2024 - 21 Jul 2024
reviewed on hcom

3 out of 5 stars

The room was very comfortable and the food was great. Microsoft issues, so residents needed to wait for front desk staff to let us in our rooms which was very inconvenient! Outside construction going on with the parking lot so parking conditions were horrible! Staff was nice and the hotel was very clean. I was coming from an 8 hour drive to this hotel. I wish the staff could’ve told me about these conditions before I came. I would think that there should be a little discount applied. I was disappointed that the staff didn’t offer a discount.
K

Kristie

19 Jul 2024 - 20 Jul 2024
reviewed on orbitz

4 out of 5 stars

The staff were very kind and helpful. They were unable to make keys for the rooms due to the Microsoft issue but were quick to ensure someone was at our door to let us in. The room itself was clean but the common areas, the halls and windows, were not as nice. They were tearing up the parking lot so it would seem as though they were working on some upgrades.
J

Judy

11 Jul 2024 - 12 Jul 2024
reviewed on orbitz

5 out of 5 stars

The staff was very welcoming, close to the airport and we were in a newly renovated room!
R

Rebecca

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

3 out of 5 stars

The buffet price is not accurate, its $18 pp not $15 as specified. Something like a generator/fan kicked on every morning like clock work around 6:30/7a.m. that woke me up daily. Hotel does not have transportation to/from airport all the time as specified, only when driver on staff. Was able to get a ride to the airport from hotel, but had to uber when landed. There was a rotten egg horrible smell in the hall way for a couple of days, very horrible. Was quite surprised by a Hilton. Most run down Hilton I've ever seen. The staff was fantastic & very helpful.
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