Swan River Hotel

It was good. Comfortable bed snd very spacious room. Clean and quiet. With the Swan River nearby, it is great for walks. Close to airport and city.

Quiet location with ample parking, and not too far from key attractions, City Centre, Crown Complex etc.

I had missed my flight, I was able to secure a room, was tired from the days evens and missing my flight home after 4 day away & got room service. In the morning used the gym prior to getting 7:30am flight - great service and facility. Thank you!

The property is conveniently located if going to the races, optus stadium, casino or airport. A couple of negatives, there was no milk in the fridge to make a tea or coffee. If you take food back to the room there isn't any cutlery or plates. The doors slam all night, so not the quietest place to stay.

Nice rooms, in very convenient and quiet location but still very close to many shopping, dining and entertainment options. Close to Perth CBD, airport and casino. Plenty of secure parking spots for residents which is rare and very handy. Hotel has good facilities and very good management. I will be staying here again in future

The lobby looks awesome. The room was spacious. Plenty of parking. But this hotel was a poor man’s attempt at being classy. Some things they could improve: - Lack of towels in our room when we arrived. Asked housekeeping for a hand towel, got a facecloth. - Our room was not serviced Day 1. We were ok with that, but called the desk on Day 2 to ensure we were not missed again. We were given assurance that they would make up our room. When we came back in the afternoon, our room still had not been cleaned. Had to call again. It was finally done very late that day. So bring your own toilet paper :) - The room has a bar fridge and even a wine fridge, but no tv channels. ABC and one or two other channels was pretty lame. - No tidy bin in the room. - Cobwebs on the ceiling - First room I’ve stayed in with a set of scales, yet they didn’t work. - No bar snacks or drinks, but weird a list of charges for the kettle, chair, toilet paper bag etc (see photo) - Console table has a stationary holder, yet it is empty - no pen or paper. - Doors absolutely slam. They are loud and buzz if left open. - Room service was good. - Additional to Hotels.com fee, they charged a credit card fee at check-in. I would try other hotels if in the area again. While it wasn’t awful, it certainly wasn’t great. It felt like some foreigner has bought a hotel, but doesn’t know how to run it. They also need to understand the Australian market.

The food in the restaurant was very nice. The room itself was nice. Staff not at all friendly. Room not ready at check in. All areas other than room & restaurant were mind blowing. I have travelled extensively all around the world. This facility was the most filthy disgusting place I have ever stayed in.

Nice view and good parking. Nice walk along the river

Beautiful location and close to airport.We didn't see much though as we arrived late and left early.

Beautiful and classy hotel close to the river and Ascot Racecourse. Some steps involved in getting up to room - however if you have a car access from the car parks to rooms is done with ease. Hotel staff excellent. Room size excellent. Non slip mat in shower on the marble floor did not adhere well and was slippery. Full flush on toilet not working and bottom of shower curtain was a little mouldy. Few small maintenance issues but other than that was a pleasant stay and I would be more than happy to stay here again and for longer in the future. Was a short distance from the airport and the $5 shuttle bus service in the morning was a fantastic bonus. Shuttle buses can be arranged from 4am onwards and come every half an hour.