Tingum Village Hotel

The biggest disappointment was the Customer Service at the hotel. The trip I had long awaited for unfortunately flight was canceled due to the airlines fault, but they did not respond when I reach out to the hotel to let them know what was going on. Even after booking agent contacted the hotel they did not respond right away by phone. Later on after I have reached out to them and they didn’t not response, it took a few days but then they responded saying that they will not be giving me a refund other hotels give me refund when I let them know that I could not use the room due to some emergency reason that is of no fault of my own. Tingum village hotel was the worst because they never reach out to me personally to try to make things better for me even if I had given them a bad review they could have given me a refund to change the review but they never did because they would rather steal my $ for two people to stay there for seven days. they are taking advantage of vulnerable customers whose flight was canceled and there were many. I will give no Star if I could!

Tingum Village was our favorite part of the Bahamas vacation and we did everything there was to do on Harbour Island. We were given authentic Bahamian hospitality. Baby Ruby and all her staff took such good care of us- and were available at all times of the day and night providing sunburn cream, extra towels, and advise about what to do. The restaurant food was delicious, and Mike, our Bahamian chef, even cooked the fish we caught from the boats that day. The continental breakfast was perfect and the coffee was the best on the island. The beach was a short walk and so was the harbor. The internet did not work great and the water pressure in the shower was a little light, but it didn't matter a bit. Air conditioning was awesome and cabins very comfortable and clean. The porch and hammock in the gardens were perfect for a shaded afternoon nap. We loved staying here, and when it was time to leave...I misplaced my cards and they came in to help me look. She found where I had put them but didn't remember. They even gave us a ride to the dock to catch the water taxi. Tingum also had brand new golf cart rentals. We highly recommend the Tingum experience and we can't say enough great things about this gem of a place.

How could I rate something if they didn't have a room for us on our arrival date due to overbooking (the owner said a glitch on the system) on our arrival date I was bounced around and didn't get an answer, went to the alternative hotel that according to the owner she booked 2 rooms for us and they didn't have any reservations for us! I started calling other properties and finally got 2 rooms for the length of my stay. Called Expedia next day via chat (with Ahmet) and he helped me out with the cancellation of this reservation? who was never honored by the owner of Tingum. This person at Tingum told Ahmet that she had upgraded us and reserved rooms for us at the Romora, when I called them they had never heard about a reservation on our name and/or from Tingum. I am not going to make any reviews about this place as they don't deserve good and/or bad comments, but if they can't honor a reservation they shouldn't be accepting any electronic reservations through Expedia. By the way, Ahmet was efficient, friendly and professional helping me solve this problem, thanks for your great work! This Island is very expensive and we were traveling for work (crewmembers of a private aircraft) luckily we solved the lodging problem still within budget as the other alternatives were almost double the price or of very low quality.

I had a flight cancelled last minute so i booked a stay here and i have to say that the staff were the most friendly staff i have ever encountered anywhere i have ever stayed. They made me feel so welcomed after a super stressful day. It was a cute little hotel and i would stay here again if i was on harbour island. Thank you for your hospitality !!!

Juanita knows everyone and it shows. When travel to the island went awry she made arrangements and stayed late to get us checked in welcome us home. Food is great and local. Tips of where to go and explore are perfect. After adventurous days you can rest wel. The beaches are amazing and at times you feel like no one else is on the beach and much of the time that’s true. Local food is awesome and the vibe is chill. Should have stayed more days here. We will be back.

Tingum Village is rustic, but overall in a good way. The shower could use some improvement and there could be a toilet paper holder on the wall right next to the toilet. Nonetheless, the grounds and surroundings are quite superb and charming with much greenery, and the staff are amazing and friendly and go out of their way to help when needed. The place has a real, authentic Bahamian feeling that isn't necessarily present at many other, more expensive hotels. A piece of advice for future travellers...in certain sections you do need a flashlight to walk through at night because it could get quite dark.