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Comfort Suites Kelowna

3 star rated hotel
8.8/10 Excellent
(1005 verified Hotels.com guest reviews)
See real reviews (25)

generated by AI based on family reviews

Overview

The Comfort Suites Kelowna is described as having spacious, well-appointed rooms and a nice waterslide pool area. Many guests praise the cleanliness and comfort of the rooms, along with the quality of the continental breakfast. The hotel's convenient location, close to amenities and an easy walk to restaurants, is also frequently mentioned. However, please be aware that ongoing renovations may impact parking availability, and some guests have noted concerns about safety and security in the surrounding area. There have also been reports of noise from cleaning staff and issues with room service response times.

Guest highlights

Spacious and well-appointed rooms
Waterslide pool area
Good continental breakfast
Pet-friendly

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.

Nearby attractions

Comfort Suites Kelowna is located in Rutland, a neighborhood in Kelowna, and is on the Strip and near the beach. Sunset Ranch Golf and Country Club and Mission Hill Family Estate are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Knox Mountain Park and Okanagan Lake. Looking to enjoy an event or a game while in town? See what's going on at Prospera Place. Spend some time exploring the area's activities, including downhill skiing and snowboarding.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Free RV/bus/truck parking on site
Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Free buffet breakfast available daily 7:00 AM–10:00 AM

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Ski passes
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour health club
Indoor pool
Spa tub

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Reception hall

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Comfort Suites Kelowna
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

25 reviews

Review data

5 star reviews

32%

4 star reviews

32%

3 star reviews

28%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Comfort Suites Kelowna

Showing 1 - 10 of 25 reviews

Latest reviews (25)

J

Jessica

8 Jul 2024 - 9 Jul 2024
reviewed on expedia

4 out of 5 stars

The Comfort inn is unde4going renovations the lobby is beautiful and the rooms are huge and well appointed. There are ALot of drugged ip and drunk people wandering the area around the hotel outside with a liquor store and dispensary the next parking lot over. Waterslide pool area was nice and the continental breakfast is well done.
L

Linda

17 Jun 2024 - 19 Jun 2024
reviewed on expedia

4 out of 5 stars

Loved the room layout, nice bathroom. didn't like coming in at night and no parking available.needs more parking
C

Craig

12 Jun 2024 - 13 Jun 2024
reviewed on expedia

2 out of 5 stars

Renovations underway which made it not what you would hope. Parking was a challenge with 14 storage containers in the parking lot. Car was damaged overnight by someone trying to break in. The front desk person in the morning was friendly and apologetic.
M

Michelle

20 Mar 2024 - 22 Mar 2024
reviewed on expedia

3 out of 5 stars

Loved the pool. Hotel was under construction so parking was limited. Rooms are modern but wasn't very clean when we arrived.
S

Suzanne

24 Mar 2024 - 25 Mar 2024
reviewed on expedia

2 out of 5 stars

The room was spacious and newly renovated. There was dust on many surfaces in the room. Starting from arrival there is limited parking space because of all the storage containers taking up all the spaces. (There are at least 10) entering the hotel the first thing you see are floor to ceiling tarps for a huge construction process in the entrance. We brought our grandchildren there for 1 night of swimming and fun and every time we went to use the pool there were no pool towels in the pool area. Twice i asked the front desk to bring towels and they only brought out about 4-6 towels while the pool was full of families as it is spring break.. The included breakfast was OK and typical of this franchise. The kids enjoyed the waffles.
C

Carol

10 Mar 2024 - 11 Mar 2024
reviewed on expedia

4 out of 5 stars

Hotel is undergoing some renovations so no lobby area to speak of, there were shipping containers in most of the parking lot Staff were helpful and the room itself was very clean and comfortable
B

Brandi

15 Feb 2024 - 16 Feb 2024
reviewed on expedia

3 out of 5 stars

Very clean rooms. Did not have shuttle service despite Expedia advertising it. Under renovations.
G

Gordon

16 Feb 2024 - 17 Feb 2024
reviewed on expedia

5 out of 5 stars

I arrived after a long flight, room was clean, comfortable and quiet. The lady who checked me in was very friendly and helpful.
S

Shannelle

29 Nov 2023 - 30 Nov 2023
reviewed on expedia

3 out of 5 stars

The room was big and spacious and so comfy. We arrived late (delayed flight) and repeatedly tried to pick up the phone to be let in. The fellow just continued restocked their commissary despite there being an open window to the front desk where the phone was ringing (I’m sure he heard it because we could). Finally a guest that was returning let us in. The breakfast was nice - again a big spacious room. A lot of work being done at the hotel, I’m guessing it was never finished? The hammering started at 6:45 am or so. I did let someone know about our issues of getting in and her response was “he is our best night auditor”. I would stay again.
P

Peter

1 Oct 2023 - 2 Oct 2023
reviewed on expedia

5 out of 5 stars

This is our go too if we are traveling through Kelowna. Dog friendly and comfy beds.
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