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Best Western Plus Moncton

4 star rated hotel
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See real reviews (13)

generated by AI based on family reviews

Overview

The Best Western Plus Moncton receives mostly positive feedback, with guests frequently praising the cleanliness and comfort of the rooms, as well as the quality of the breakfast. Many appreciate the spacious king suites, which are well-suited for families. The staff's helpfulness and friendliness are repeatedly mentioned. However, some negative experiences have been reported, including issues with room readiness upon arrival, a malfunctioning jacuzzi, and an instance of a mouse sighting. Also note, there have been reports of issues with the parking lot entrance, and the restaurant being under renovation, affecting breakfast availability.

Guest highlights

Clean and comfortable rooms
Great breakfast
Helpful and friendly staff
Spacious king suites

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

Located in Moncton, Best Western Plus Moncton is near the airport. Free Meeting House and Moncton Capitol Theatre are local landmarks, and some of the area's attractions include Magic Mountain Water Park and Magnetic Hill Zoo. Looking to enjoy an event or a game while in town? See what's happening at Avenir Centre or Moncton Coliseum.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free buffet breakfast available daily 6:30 AM–10:00 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs available on site

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Best Western Plus Moncton
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

13 reviews

Review data

5 star reviews

46%

4 star reviews

31%

3 star reviews

23%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Best Western Plus Moncton

Showing 1 - 10 of 13 reviews

Latest reviews (13)

N

Nancy

14 Jun 2023 - 15 Jun 2023
reviewed on expedia

5 out of 5 stars

Nice hotel with clean well appointed rooms. Breakfast was very good. Would be nice if they trimmed bushes near parking lot entrance as it comes up quick and easy to miss pulling in as there is only one chance.
S

Susan

11 Mar 2023 - 12 Mar 2023
reviewed on expedia

4 out of 5 stars

King suite was great for travelling with a toddler.
K

Kim

1 Sept 2022 - 2 Sept 2022
reviewed on expedia

3 out of 5 stars

Elevator was down when we got there. Walked up 3 flights of stairs in heated stairwell with our suitcases. Front desk wasn’t very friendly. We were going to pay at the hotel and they gave me the receipt with it charged to my credit card the next morning and went back to what she was doing.
L

Lisa

9 Aug 2022 - 10 Aug 2022
reviewed on expedia

4 out of 5 stars

We stayed one night en route to PEI. Arrived fairly late, but were able to wal to St.Louis bar and grill for a late dinner. Lots of parking, super easy check in and check out, elevator and wide hallways. Our room was clean, comfortably large with multiple chairs, 2 luggage racks and lots of outlets for charging. The bed was comfortable and all staff were very friendly. The only downside - in the morning we were woken up, more than once, by doors slamming shut. We suspect it was several guests on our floor leaving or going back and forth to the breakfast room downstairs? A minor annoyance, would not deter us from staying again or recommending this property.
V

Vijay

22 Jul 2022 - 23 Jul 2022
reviewed on hcom

5 out of 5 stars

Very clean and comfortable stay. Great breakfast and very clean environment. Very friendly staff. Our vehicle had a issue and staff at front desk were really helpful in finding a mechanic for us. Big should put to the evening staff. 😊 Definitely would recommend this place to anyone travelling to Moncton. One of our best stays. Loved it
P

Paul

26 Jul 2022 - 27 Jul 2022
reviewed on expedia

5 out of 5 stars

Great stay close to airport and quiet.
G

Gerald

19 Jul 2022 - 20 Jul 2022
reviewed on expedia

4 out of 5 stars

Good parking close to every thing
J

Jessie

11 Jul 2022 - 12 Jul 2022
reviewed on expedia

3 out of 5 stars

Room was nice and spacious. Staff were courteous and helpful despite the fact that they were extremely short of staff. We arrived at 7 pm and the room was not ready so we had to go out again. We came back at around 8 pm and the room was still not ready. Even though we were very tired after our long trip, seeing only 4 staff working and there were doing their best to give us a room as fast as they could made us try our best to wait patiently. I would give it a 4 star if we didn't check in so late. But I understand it was not their fault since the whole travel industry is short of staff now.
K

Kayla

2 Jul 2022 - 3 Jul 2022
reviewed on expedia

5 out of 5 stars

The King suite was lovely. Breakfast and parking was good and the hotel is in a great location. Only downside is that the pool is freezing cold
H

Hannah

30 Apr 2022 - 1 May 2022
reviewed on orbitz

4 out of 5 stars

I dont have any real complaints , the entrance into the parking lot is kind of hidden, we missed it the first time , but otherwise a very clean building and room and the staff were excellent ! Will likely book here again in the future !
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