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Hampton Inn by Hilton Ottawa Airport, ON, CN

2 1/2 star rated hotel
9/10 Excellent
(1519 verified Hotels.com guest reviews)
See real reviews (120)

generated by AI based on family reviews

Overview

The Hampton Inn by Hilton Ottawa Airport is praised for its convenient location near the airport, with many guests highlighting the ease of access and the complimentary shuttle service. Guests appreciate the clean and comfortable rooms and the generally positive experience, along with the free breakfast. However, some reviewers have noted inconsistencies in service, such as the availability of grab-and-go breakfast options and the shuttle service's limited hours. A few guests reported issues with room amenities such as TVs, showerheads, and toilet paper placement.

Guest highlights

Complimentary airport shuttle
Clean and comfortable rooms
Free breakfast

About the hotel

An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.

Nearby attractions

Hampton Inn by Hilton Ottawa Airport, ON, CN is located in South End, a neighborhood in Ottawa with good airport proximity. Ottawa River Parkway and Pine View Municipal Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rideau Canal and Mooney's Bay Park. Ernst & Young Centre and Dominion Arboretum are also worth visiting.

Popular amenities

Parking

Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 AM–10:00 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hampton Inn by Hilton Ottawa Airport, ON, CN
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

120 reviews

Review data

5 star reviews

68%

4 star reviews

20%

3 star reviews

9%

2 star reviews

1%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Hampton Inn by Hilton Ottawa Airport, ON, CN

Showing 1 - 10 of 120 reviews

Latest reviews (120)

N

Nancy

23 Jul 2024 - 25 Jul 2024
reviewed on expedia

5 out of 5 stars

Rooms clean, breakfast very good , staff friendly, parking convenient and free. Only comment is that on checkout they could not provide a printed receipt as “a staff person” was not there. They would email it to us. So we don’t know the exact charge other than the verbal on booking
K

Karen

29 Jun 2024 - 30 Jun 2024
reviewed on travelocity

5 out of 5 stars

Short drive to the airport. Comfortable and clean.
C

Clifford D

10 Jul 2024 - 11 Jul 2024
reviewed on travelocity

5 out of 5 stars

hotel is close to airport and has an airport shuttle. lots of resturants in the area, close to airport.
S

Shelagh

7 Jul 2024 - 8 Jul 2024
reviewed on hcom

3 out of 5 stars

When I arrived at YOW, I was picked up by a very friendly shuttle driver and delivered to the hotel. A lovely desk attendant checked me in and gave me a key to my room. I go up to the room and there is someone else already staying there - shoes on the floor, luggage on the bench! I immediately go back down and let them know but they assure me that no one is supposed to be in the room...hmm. They move me to another room on a different floor. I turn the TV on and there is a circular 'burn' mark on the screen. I go back down to report the TV issue and they ask if I want a new room. Nope - only staying the night and I've already had two rooms in 30 minutes! I go to have a shower and can't reach the showerhead. I'm not tall, but come on! Can't reach it so I can't adjust the flow. The water pressure was quite weak when it reached me, so I didn't feel that clean. The final issue is that the toilet paper roll is on the left side wall behind the toilet. How are you supposed to reach that? Not cool. Mounting it on the vanity would solve the problem. The people were lovely, but the room(s) were not good. (I have pictures, but the site will not let me upload them.)
B

Bernhard

28 Jun 2024 - 29 Jun 2024
reviewed on travelocity

4 out of 5 stars

Decent breakfast, important if you have a flight to catch.
n

natalia

3 Jul 2024 - 4 Jul 2024
reviewed on travelocity

5 out of 5 stars

Very clean Quiet area Near to a lot of shopping places Convenient parking
H

Heidi

2 Jul 2024 - 3 Jul 2024
reviewed on travelocity

5 out of 5 stars

Close to the airport. Beautiful hotel.
P

Paul

27 Jun 2024 - 28 Jun 2024
reviewed on expedia

5 out of 5 stars

Very close to the airport and restaurants nearby.
C

Chris

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

Take out snack for early flights
A

Achille

9 Jun 2024 - 10 Jun 2024
reviewed on expedia

4 out of 5 stars

Usually stay here prior flying home-Fredericton NB. Property could use a little tlc.
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