The Best Western Plus St. John's Airport Hotel and Suites is praised for its convenient location near St. John's Airport, with many guests noting its proximity allows for walking access to the terminal. The hotel is also appreciated for its clean and modern rooms, spacious bathrooms, and a large pool area with a water slide and hot tub. Guests frequently mention the friendly and helpful staff, along with the on-site restaurant offering good quality food. However, a recurring negative comment concerns limited parking availability, particularly during busy periods, which may necessitate parking further away from the hotel. The airport shuttle, while available, is sometimes reported as being too small and not efficient enough for the high volume of passengers.