Shanghai Joyful Star Hotel

This hotel is clean and safe. The front desk is very helpful and friendly. The price is quite reasonable. Free shuttle to/from airport and free breakfast are good bonus. My stay is 5 star experience.

The room was very large, had a strong aircon and the bed was super comfortable. Felt like sleeping on a cloud. It was a great choice for an overnight layover. The room was very clean as well. The only thing missing was a small fridge. Their breakfast was good enough. They also had a convenient and free airport shuttle that picked us up late at night. I would happily stay here again.

Ideal for a long layover and the price is great for what you get!

i like that they have free bus transfer from and to the airport

Great staff, easy transfer, comfortable room

Transportation service to the airport is good

After 4 weeks of travelling the last thing i wanted was a plane delay and hours stuck in the airport, booked the hotel and immediately got full details including photos of the free shuttle service from the airport. A short 15 minute drive and arrived at the hotel, met by a wonderful freindly lady on reception (who could also speak english which helped immensely)who allowed me to check in early and offered me breakfast, later on also advised me on where to go for local shops and booked me on the free shuttle later back to the airport. My flight ended up cancelled and unfortunately the night receptionist wasnt as fluent in english so i couldnt get any assistance with extending my stay at the hotel so left for the airport to sort out my flight. Clean amd comfortable room, shops and restaurants within walking distance , free airport shuttle service both directions , hotel dont quite look like pictures but all in all a great alternative to the airport allowing a decent sleep and freshen up.

We had a lovely stay, staff helpful but the location is best suited just for the airport. Had to book taxis to go into Shanghai itself to explore. Plenty of places to eat around the hotel though

Hotel needs to makes guests aware before arrival of exactly where they can board the hotel courtesy bus at Shanghai Airport arrivals.. In fact, we did not even know that the hotel had an airport courtesy bus and it cost us an expensive cab trip to get from the airport to the hotel. Would have been far more satisfactory to know where to board the hotel bus at the airport, and the hotel's airport schedule. Staff were helpful, however, despite the language difficulties.

Staff was helpful, room was spacious and clean, food was good, and the free airport shuttle was convenient. There is also a bus stop right outside the hotel that goes to the closest subway station so commute was very simple.