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City Express Plus by Marriott Bogota Aeropuerto

4 star rated hotel
8.8/10 Excellent
(1012 verified Hotels.com guest reviews)
See real reviews (56)

generated by AI based on family reviews

Overview

The City Express Plus by Marriott Bogota Aeropuerto is praised for its convenient location near Bogota Airport, with many guests highlighting the free shuttle service as a major plus. Clean rooms and friendly staff are frequently mentioned as positive aspects of the hotel. While the breakfast receives generally favourable comments, some guests suggest improvements could be made to the quality of the food and coffee, along with more reliable shuttle services. Note that some guests have reported difficulties contacting the hotel and issues with the shuttle service.

Guest highlights

Free shuttle service to the airport
Clean rooms
Friendly staff

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Nearby attractions

In the entertainment district, City Express Plus by Marriott Bogota Aeropuerto is in Fontibon, a neighborhood in Bogotá with good airport proximity. Bogota Botanical Garden is a popular attraction and the area's natural beauty can be seen at Simon Bolivar Park and Monserrate. National University of Colombia and Corferias are two other places to visit that come recommended.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free secured, covered self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant
Free continental breakfast available daily 6:00 AM–10:00 AM
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Elevator
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Outdoor

Terrace

Conveniences

ATM/banking services
Elevator
Front-desk safe
Vending machine

More

Annual offsets purchased for at least 10% of carbon footprint
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for City Express Plus by Marriott Bogota Aeropuerto
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

56 reviews

Review data

5 star reviews

59%

4 star reviews

21%

3 star reviews

7%

2 star reviews

5%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about City Express Plus by Marriott Bogota Aeropuerto

Showing 1 - 10 of 56 reviews

Latest reviews (56)

G

GERMAN

20 Jul 2024 - 21 Jul 2024
reviewed on expedia

5 out of 5 stars

Excellent location very close to airport. Complimentary Shuttle service was excellent. Highly recommend
E

Edgar

20 Jul 2024 - 27 Jul 2024
reviewed on expedia

1 out of 5 stars

I am frequent traveler and have been in this hotel before with mixed experience. But these last time was really bad. First we had a very bad odor coming from an external window in a hallway (hotel is next to a big bus stop), asked to talk to the manager and and employee falsely represented the manager and dismissed my concern, then I had to call Expedia who made them change my room, where the real manager went to my room to solve the problem. Not coming back for sure!
F

Francisco

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

Convenient near the airport
D

David

18 Jun 2024 - 19 Jun 2024
reviewed on expedia

4 out of 5 stars

great for one night by the airport
I

Iliana

11 Jun 2024 - 12 Jun 2024
reviewed on expedia

4 out of 5 stars

Overall good and clean hotel. Very convenient with shuttle buses to the airport
R

Ricardo

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

I like staying at City Express because it is located conveneintly near the airport. Nice hotel whwn i make my short stops trips in Bogota. The rooms are nice and clean. The staff is awkays willing to help to make my stay comfortable. The location may not be the best, but it's comodoties are good.
C

Claudia

21 Mar 2024 - 22 Mar 2024
reviewed on expedia

5 out of 5 stars

We stayed for one night only. Everything went well, the room very clean, staff very good and location excellent due to proximity to airport. Thank you!
A

Anderson

25 Feb 2024 - 26 Feb 2024
reviewed on expedia

5 out of 5 stars

Great attentions from all staff. Excellent transportation service to airport and airport to hotel.
B

Brian

9 Feb 2024 - 11 Feb 2024
reviewed on hcom

2 out of 5 stars

The room was pretty good. But the service was not up to par. I paid for a room with multiple guest and was charged and extra guest fee although i didnt exceed the guest limit I paid for. Also, my guest did not arrive at the sametime and I made the hotel aware of this and they assured me it wasnt a problem, but when my guest showed up I had much difficulty getting the hotel to allow them entry even though i was assured i wouldnt have any. They even tried to charge an additional fee on top of the extra guest fee that wasnt suppose to be charged. Its a shame because i really liked the rooms and how close it is to the airport.
E

Elba

13 Jan 2024 - 14 Jan 2024
reviewed on expedia

5 out of 5 stars

I enjoyed this quiet property. Free shuttle service was a huge plus for me
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