Santorini Hotel & Resort

Santorini excellent service , it is far from the downtown to the city , taxi$25 pesos , It will be better rent a car. Excellent neighborhood.

Really bad service from the beginning, per the website, they offerrd airport shuttle but they don't, they said it has to be coordinated with hotels.com which it doesn't make any sense, staff is not hepful at all, good location the beach was really nice but needs to improve a lot on the service.

The staff were very kind. Special thanks to Yonet for his beach spectacular beach service, Lissette on the roof area, Sebastian at the restaurant who gave excellent service and Mauricio at the front desk. The hotel will need repairs in the following year. You can see rust, splattered paint, dirty edges , things that are easily repaired in less than two weeks, but if the owners don't take care of repairs, it'll be a very unpleasant experience for guests. The food is ok, and could be alot better. The roof bar has better tasting food than the "gourmet" restaurant. Careful with taxi drivers who assume you'll pay whatever they tell you. Ask how much before stepping into any taxi, as I was ripped off a couple of times from the taxis outside of the hotel. I would consider staying here again because of the excellent service the staff provided, but if management doesnt take care of repairs, no one will want to stay here!