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ELYSA
9 Jul 2024 - 12 Jul 2024
reviewed on expedia
5 out of 5 stars
Spent 3 nights with two teens to visit Lego House and Legoland. It’s so conveniently located you can walk to both attractions or take the free shuttle bus. It’s also close to the Teddy Bear museum and local supermarket and cafes. We loved the breakfast, super fresh and delicious! It was an exceptional and unforgettable stay, away from the crowds, quiet, friendly and so danish. We will definitely come back!
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Julie
5 Jul 2024 - 8 Jul 2024
reviewed on hcom
5 out of 5 stars
The communication between myself and the hotel was excellent as I was travelling with three children on my own for the first time. The staff were friendly and very helpful. The hotel was nice and clean. There was a wide choice for breakfast both hot and continental choices. One concern I had was arriving after reception had closed. The hotel said they would leave a key. They did exactly what they said they would do so reduced the stress of worrying we wouldn't be able to access our room. There were no problems from the beginning of the booking to the checking out process. The hotel are happy to keep valuables like passports if needed. There is shampoo and body wash in the room along with a hairdryer and tea and coffee facilities. The shampoo/bodywash smells really nice. If you want breakfast teabags maybe bring some of your own. Breakfast tea is available at breakfast but in our room there were speciality teas although you can take some from breakfast time back to your room. I also heard someone at the airport mention they had bought their own teabags for their accommodation. Location is great for Billund itself and Legoland. Its a 20 minute walk to Legoland and 2 minutes to Lego House. The hotel is also a pick up point for the hourly shuttle bus around Billund and to the airport which is free during July and August. We will definitely stay here again in the future.
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Jessica
9 Apr 2024 - 14 Apr 2024
reviewed on expedia
5 out of 5 stars
I have stayed at the Refborg before, and have found it to be continually comfortable and convenient. Keep in mind that you must be able to use stairs to reach your room, though there is an easier flight of stairs at the back of the property if the curved stairway seems daunting. There is help available if you need assistance with your luggage. The rooms are cozy and comfortable, with radiator heat the is self adjustable, windows which open for fresh air, plenty of hot water and pressure in the shower, a cozy comforter for each bed, and plenty of pillows. Each room also has a small TV, an electric teapot with a selection of teas, and instant coffee. There is a community room with a refrigerator if you require a place for food items, or more room for relaxing. Room layouts vary depending on what you book. Some have two areas for bedroom and the other for a couch, table and desk area. All have well equipped bathrooms and roomy dresser drawers and an area for hanging coats, and other clothing. I for one appreciate that the rooms are not cluttered up with too much decor. The clean simplicity made my stay restful and easy. Thank you Refborg. I will return!
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Leslie
6 Sept 2023 - 7 Sept 2023
reviewed on expedia
5 out of 5 stars
I very much enjoyed the hotel. The staff were so nice and helpful. The rooms were large enough for 4 people, comfortable and nice. We were also within walking distance from all the attractions and shopping. There was plenty of parking as well.
The breakfast was included and excellent! Best breakfast I have had. We also ate at the hotel for dinner and it was delicious. I would go there just for the restaurant!
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Jamie
16 Aug 2023 - 18 Aug 2023
reviewed on expedia
3 out of 5 stars
We had a family room for 4 booked for 2 nights, as we were only visiting LEGO house but the room was too small for 4 people, and it felt very claustrophobic!
There was a bit of mould and dust by the windows too.
Breakfast was good enough, and the staff helped us book a taxi to Vejle train station.
Overall, not a bad place to stay but only for a short visit.
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Magnus
11 Jun 2023 - 13 Jun 2023
reviewed on hcom
4 out of 5 stars
Amazing staff! Went to pick up our lost suitcase from the airport. Very friendly and helpful. Five star customer service.
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KA PO
20 Mar 2023 - 21 Mar 2023
reviewed on hcom
5 out of 5 stars
This is a small lovely hotel in a very quiet area.
Right next to the lego house which is very convenient. The staff is keen to help with our traveling issues. They are the best!
A
15 Sept 2022 - 20 Sept 2022
reviewed on hcom
5 out of 5 stars
Very nice cute little hotel. Very clean and everyone is super friendly and helpful! I would’ve given it all excellent marks except that it didn’t have a lift and if you are traveling with a full size suitcase weighing 23kg it’s kinda hard carrying up the stairs to your room. Thankfully the front desk was able to find someone to help us!