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Quality Hotel Real Aeropuerto Santo Domingo
4 star rated hotel
7.6/10 Good
(965 verified Hotels.com guest reviews)
See real reviews (42)
generated by AI based on family reviews
Overview
The Quality Hotel Real Aeropuerto Santo Domingo is conveniently located near Santo Domingo's airport, making it a practical choice for travelers with early flights or late arrivals. While its proximity is a major plus, reviews reveal a mixed experience. Some guests praise the hotel for its cleanliness, comfortable rooms, and a good breakfast. However, other reviews highlight the need for renovations, citing outdated rooms, issues with air conditioning, and inconsistencies in service. The hotel offers a complimentary breakfast, but reports vary on its quality. While some guests found the staff helpful and friendly, others experienced delays or issues with the taxi service arranged by the hotel.
About the hotel
Nearby attractions
Located near the beach, Quality Hotel Real Aeropuerto Santo Domingo is in La Caleta, a neighborhood in Boca Chica with great airport proximity. Looking to enjoy an event or a game while in town? See what's going on at Hipódromo V Centenario.
Popular amenities
Parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free RV/bus/truck parking on site
Free secured, uncovered extended parking on site
Free secured, uncovered self parking on site
Onsite parking available only on request
Wheelchair-accessible parking and van parking available
Wifi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Food and drink
1 bar
1 restaurant
Free cooked-to-order breakfast available daily 6:00 AM–10:00 AM
Room service available
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Accessibility
12 on-site accessible parking spaces
Elevator
Elevator door width (inches): 47
Grab bar in shower
Hand-held showerhead
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower
Roll-in shower width (inches): 79
Shower grab bar height (inches): 39
Stair-free path to entrance
Stairway handrail height (inches): 39
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 47
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Things to do
24-hour fitness center
Outdoor pool
Private picnics
Outdoor
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool sun loungers
Terrace
Conveniences
Ballroom
Banquet hall
Elevator
Front-desk safe
Reception hall
More
Couples dining
Designated smoking areas (fines apply)
Romance packages available
Reviews that mention...
Hotel Reviews
for Quality Hotel Real Aeropuerto Santo Domingo
3.5 out of 5 stars
42 reviews
Review data
5 star reviews
- 21%
4 star reviews
- 38%
3 star reviews
- 24%
2 star reviews
- 14%
1 star reviews
- 2%
We have selected a sample of reviews which reflect what travellers have said about Quality Hotel Real Aeropuerto Santo Domingo
Showing 1 - 10 of 42 reviews
Latest reviews (42)
D
Diego
17 Jun 2024 - 18 Jun 2024
reviewed on expedia
1 out of 5 stars
The hotel room we were in was in a very poor condition, A/C didn't work at all, shower was in poor condition. In general the room looks and feels very dated, other than wifi it could perfectly pass for a 90s hotel room and the condition would actually confirm no renovations since the 90s. This is not a low budget hotel, but other than the convenience of being close to the airport, there's no reason to stay there.
J
Jodi Ann
10 Jun 2024 - 11 Jun 2024
reviewed on expedia
3 out of 5 stars
The carpet smells really bad the towels are dingy and not white, the menu can be better. Get rid of the carpets and mildew curtains. This hotel has potential because it is close to the airport. The light kept chipping out as well. Do renovations!
M
Muhammad
13 Apr 2024 - 14 Apr 2024
reviewed on expedia
2 out of 5 stars
I advise the administration to hire more employees. The employee was alone and very obviously cannot alone serve more than 50 people who wanted to stay there.
On the day I stayed there was a group of more than 35 people and there was only one employee processing the documents for all of them. I arrived almost at the end and anyway I spent an hour and a half to be registered. Luckily I arrived before 20 other people who were already complaining a lot.
The hotel conditions are not very good.
The hotel is located 10 min. From the airport. It's the only good thing about the hotel.
K
Kenard
8 Apr 2024 - 9 Apr 2024
reviewed on expedia
2 out of 5 stars
For in between flights just to sleep
T
THOMAS
16 Feb 2024 - 17 Feb 2024
reviewed on expedia
4 out of 5 stars
Rundown but close to the airport.
J
John
13 Feb 2024 - 14 Feb 2024
reviewed on expedia
3 out of 5 stars
Old hotel, but conveniently close to the airport.
L
Larry
13 Feb 2024 - 14 Feb 2024
reviewed on expedia
4 out of 5 stars
Great for a nights stay in order to get an early flight from SDQ.
C
Claudia
9 Feb 2024 - 10 Feb 2024
reviewed on expedia
5 out of 5 stars
It was nice, I like that it’s close enough to the airport.
m
marie-eve
17 Jan 2024 - 18 Jan 2024
reviewed on expedia
3 out of 5 stars
The hotel arranged for us a transportation from the airport. It was supposed to be 25 US dollars and i confirmed the price more than one time with them by email. Unfortunately, the driver asked us for 35 US dollars. Because he pick us up with a bigger car he said. But he took a bigger car because he took other clients with us. So plus charging us an extra 10$ he also got money from that other client. I wrote to the hotel about it and still have no answer back…
As for the hotel itself, the rooms need renovations. Our window glass was broken, the door handle too. It was clean but old. A lot of options at the breakfast buffet.
M
Mara
12 Jan 2024 - 13 Jan 2024
reviewed on expedia
4 out of 5 stars
Nice property with brand new room. Ideal for an overnight close to airport. Quiet and clean, with breakfast included. Breakfast provides for all the basics.
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