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Residence Tropical Garden

3 1/2 star rated hotel
8.6/10 Excellent
(96 verified Hotels.com guest reviews)
See real reviews (11)

generated by AI based on family reviews

Overview

The Residence Tropical Garden is a smaller hotel in Boca Chica, receiving mixed reviews. Positive comments frequently mention the comfortable rooms, the lovely pool, and the convenient location—a short walk from the beach and about 15 minutes from the airport. Guests appreciate the helpful staff and secure, gated parking. However, some reviews mention issues with the Wi-Fi reliability, cleanliness inconsistencies in the bathrooms, and the need for improvements to the surrounding area. The hotel’s location is described as being in a less affluent neighbourhood.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a poolside bar, a snack bar/deli, and a meeting room.

Nearby attractions

Located near the beach, Residence Tropical Garden is in Reparto Ibarra, a neighborhood in Boca Chica. Alcazar de Colon and Larimar Museum are cultural highlights, and travelers looking to shop may want to visit Coral Mall and Megacentro Mall. Nautical Club of Santo Domingo and Los Delfines Water Park are also worth visiting.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free offsite parking within 33 ft
Onsite parking includes off-street options

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
Free daily reception
Room service available

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

This property does not have elevators

Things to do

Bicycle rentals
Outdoor pool

Outdoor

BBQ grill(s)
Garden
Pool umbrellas
Terrace

Conveniences

Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Residence Tropical Garden
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

45%

4 star reviews

45%

3 star reviews

0%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what travellers have said about Residence Tropical Garden

Showing 1 - 10 of 11 reviews

Latest reviews (11)

M

Melissa

3 Feb 2024 - 4 Feb 2024
reviewed on expedia

5 out of 5 stars

I had made a booking for the wrong night, but was still accommodated by the sweetest lady in the world! Thanks to her we were able to rest some before our next connecting flight.
G

Gilbert

14 Jul 2023 - 18 Jul 2023
reviewed on expedia

5 out of 5 stars

I travelled by myself and stood 4 nights. The property has a boutique tropical feel to it and very secure. I loved every minute of it. The pool was great, I swam laps everyday and night. The room was acceptable and clean. Don't be alarmed with the area around, it is in a poverty stricken area. But I walked around everyday and had no problem just stay on the main streets. Its a few minutes walk to the beach. It does get a little loud outside at night between the music and kids playing outside in the streets but I didn't mind. I will definitely stay there again.
T

Trina

15 Mar 2023 - 17 Mar 2023
reviewed on hcom

5 out of 5 stars

This place was super hard to find. There is parking but it is limited space. The manager/operator was super nice and she spoke several languages. Short walk to a beach. As with most places in DR, you either get warm water or water pressure. Here you didn’t get either. It was nice to have a big fridge and microwave. The pool area and gardens were gorgeous. I found the bathroom to be a little neglected with cleaning: around the bottom of the toilet and around the taps/fixture in the shower was quite grimy. There is a restaurant around the corner named Alex’s that is so delicious and reasonable.
H

HEATHER

4 Mar 2023 - 5 Mar 2023
reviewed on expedia

4 out of 5 stars

I was a late check-in from airport yet that wss no problem for this lovely place. Room was large and comfortable, large fridge, coffee maker, tv and water which i appreciated. Some coffee for coffee maker would have been great tho. Contact beforehand was fast and responsive.
K

Kevin

9 Nov 2022 - 16 Nov 2022
reviewed on travelocity

4 out of 5 stars

Pretty good for the price overall. The Wifi wasnt as good as I would have liked it to be, very inconsistent, and the bathroom could use a little bit of work, but overall a decent hotel. Boca Chica is a little rough around the edges, but as a black traveler, I never felt unsafe or uncomfortable. Also the hotel property is gated and has cameras so your completely safe in your hotel.
M

Michael

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

I liked the location and parking. Room was very clean and perfect for what I needed it for
J

James

18 Aug 2022 - 19 Aug 2022
reviewed on travelocity

4 out of 5 stars

The property is clean and the room was comfortable. What I did not like is there is no security at the gate at night and that you have to walk off the main road for a.minute to get to the property. If you are travelling in a group it is a good affordable prroperty to stay at for a few nights.
J

Jonathan

27 Jun 2022 - 28 Jun 2022
reviewed on hcom

4 out of 5 stars

Gated building with parking inside. Wi-Fi was spotty. Not in the best area of town, but it’s gated and safe on the inside. Pool was nice and clean. Walking distance to restaurants. We got what we expected for the price.
R

Rasheedah

27 Apr 2022 - 30 Apr 2022
reviewed on travelocity

4 out of 5 stars

The property is a local hotel not a franchise big name so don't expect more. There was a slight mildew smell in my room, and the internet didn't work inside my room. I had to walk a floor down to get a signal and use wifi outside. (very inconvenient especially if you're phone only works on wi-fi). They had no room service that comes by and cleans daily. The condition of the room and bad wi-fi was not a dealbreaker for me overall, because I was never in my room. I was out exploring. This hotel is in walking distance to the beach, Playa Boca Chica. The walk to the beach took only 7 minutes!! It's 15 minutes east from the airport .
A

29 Apr 2023 - 30 Apr 2023
reviewed on hcom

1 out of 5 stars

I travel a lot. This hotel was not very good. It was on a back road, hidden behind a jail like steel door which lead me to believe that high crime was possible. The service was terrible upon arrival. The manager was very nervous acting, didn't know where things were in the room. I had a stray cat room into the room. The employee chased it out by spraying air freshener on it then over spraying the room with it. The location's landscaping looked terrible. The did provide what the call a shuttle to the airport which was a sedan with no trunk space. The driver had his girlfriend with him, a nasty attitude and I rode with my suitcase in the back seat with my girlfriend. Do yourself a favor and don't stay here. I normally don't leave bad reviews because every hotel has bad days but this was definitely the worst place I've ever stayed. Sorry.
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