Wailoaloa Beach Resort Fiji

With my business i travel approx 30 weeks per year and stay at numerous hotels and this hotel would be one if not the most disappointing stay, my booking was for 5 nights i checked out early after 4 nights, had not hot water the room was only made once and if you have dinner at the hotel take note you must pay for your meal in cash at the time of order , the maintenance crew worked on the roof drilling and hammering till 11.30 pm , While sitting on balcony could overhear another guest voicing their disappointment and also check out that same night

No transfers from airport as advised, given wrong room, and nothing we asked/paid for. No towels given, room service, no kitchen equipment so could not use. Beds were uncomfortable and not clean, tv connection was sparking when turned on, when fixed tv would tune outevery 30 seconds. No internet for 3 days too. First night we were keept up till 1am from loud noisey guests. Not a good selection of food. Dont recommend.

I booked a family Villa but I ended up staying in a standard room with 4 beds…. Upon checking the reservation team never returns back the call to update Upon payments been carried out I was been told I don’t have a room booked. I was been transfers to another apartment which was worse.. Worst experience ever. Never ever recommend a stay at this place

We found the room to be huge, and it had 2 double beds and a single bed, with a kitchen and sitting area. There was a kettle and electric frying pan, but there were only a few utensils, and few dishes. We had breakfast included. The first morning was in the restaurant, which was fried eggs and toast, juice, and fruit the first day. The second day was toast and porridge delivered to our room. The third day was back in the restaurant, with scrambled eggs, toast, and coconut cake. The staff were helpful and friendly. Very close to the airport, so a lot of airplane noise. Pool was not deep, and quite warm. It was a good value for what we paid.

it was a nice room lots of space love the AC but the bathroom was dirty as if it wasn't cleaned and guest upstairs was too noisy. Arrived an hour early but was told to wait till check in at 2:30 didn't see any other guest there they could have made my room a priority i was traveling with 2 kids that was tired.

Let’s start with the name, this is a motel not a “resort”, and the “beach” is nowhere near this place. This is fine as this place is more of a stopover for a night or two as it’s near the airport. Oh by near I mean as close to the runway as legally posible so be warned. The noise is not the hotel’s fault but be aware that it’s directly by the airport . The rooms are arranged around either a swimming pool (which was quite nice) or a parking lot, with the ground-level rooms having no privacy curtains on either the patio side nor on the window facing the other side. The walls are paper thin and you can literally hear people sneeze in the next room . We laughed all this off until a staff member asked us to move rooms as our room was “booked” . We asked how that was possible as we spent one night in it and had another night to go. We were told that our room had been booked and we needed to move to the “family room”. I was confused as I thought we were already in a “family room”because that’s what I booked and paid for , but it turns out we were in s smaller room with 4 beds crammed into it. The staff are nice enough here and the pool area is relaxing but honestly skip this place if you want a good nights rest .

Wailoaloa Beach Resort met our expectations and we enjoyed our stay. The staff where great and we appreciated the complimentary breakfast. It is nice and handy to the Wailoaloa Beach restaurants and the airport. Due to the age of the resort, it is probably time for a refurbish but it is perfectly adequate. The very reasonable rates reflect this. Great place for backpackers.

Communication was difficult, with an agreed airport pick up just not eventuating and the staff not really caring about that, and a general diffidence in checking in. Because of late arrival (no airport pick up) I had no local cash and expected that I could get a meal at the ‘resort’ but had to cajole to have a meal and a drink added to the room tab rather purchase each item individually (with a $12 fee for each card transaction). One very lovely staff member came and had a chat but otherwise it was not a particularly friendly place. It is right next to the airport runway (really right next to) and planes regularly landing and taking off were pretty overwhelming when trying to sleep. It was advertised as quiet and peaceful. Clean and basic and the meal was simple but tasty and all would have been ok really (even the planes landing 50 metres away could have been funny) if the reception was a little warmer.

Service excellent both shuttle and checkin ( once they found our reservation which took a call to hotel.com to sort out .) Simple accommodation but in need of repair , septic backing up through floor vents .decking falling apart , etc.. This is a 40.00 a night accommodation not a 100 cdn . We only stayed one night .

Expected it to be loud because near to airport but full of kids running around in the rooms which are not sound proofed at all. Child running round in room next door from 1am - 3am and then crying until 5am. So none of us got a good nights sleep. Reception are very slow, takes ages to check in and get shown to your room. Breakfast is very basic - run out of milk, hot water, cutlery, butter and took 15 mins to sort. DIY breakfast. Sheets were dirty, booked a room for 4 people and only got 3 towels. One of beds was not fit to sleep on as felt like it was going to collapse and floor board underneath it was all broken. Ok - but JUST OK