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Hilton Garden Inn Frankfurt Airport

8.8/10 Excellent
(2324 verified Hotels.com guest reviews)
See real reviews (341)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Frankfurt Airport is praised for its incredibly convenient location, being a short walk from the airport terminals and directly above the train station. Guests appreciate the ease of access to public transport, nearby amenities like restaurants and grocery stores, and the comfortable and clean rooms. While many find the location ideal for early morning flights, some mention that signage to the hotel from the terminals could be improved. There are also some mixed reviews regarding the breakfast offering, with some highlighting a good selection and others describing it as basic or lacking gluten-free options, and inconsistencies reported with hotel services.

Guest highlights

Easy access to airport and train station
Clean and comfortable rooms
Convenient location near amenities
Good breakfast (although inconsistent reviews exist)

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.

Nearby attractions

Located in Frankfurt Airport Area neighborhood, Hilton Garden Inn Frankfurt Airport is connected to the airport. Traveling with kids? Make time for Rhein-Main-Therme, or check out an event or a game at Deutsche Bank Park. Guests appreciate the hotel's convenience to public transportation: Terminal 1 C Station is 8 minutes by foot.

Popular amenities

Parking

Self parking on site (EUR 39 per day)

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Breakfast available for a fee: EUR 25 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible fitness center
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center
Sauna
Shopping
Steam room

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Vending machine

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn Frankfurt Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

341 reviews

Review data

5 star reviews

61%

4 star reviews

26%

3 star reviews

7%

2 star reviews

3%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Frankfurt Airport

Showing 1 - 10 of 341 reviews

Latest reviews (341)

C

Claudia

25 Oct 2024 - 26 Oct 2024
reviewed on hcom

4 out of 5 stars

Convenient oasis right at airport
R

Rebecca

12 Oct 2024 - 13 Oct 2024
reviewed on hcom

5 out of 5 stars

Good location. 10 minutes walk (inside the building) from airport, and right next to train station. Easy access to grocery stores and restaurants.
A

Anneli

7 Oct 2024 - 8 Oct 2024
reviewed on hcom

4 out of 5 stars

Ok hotel very close to terminal 1. Breakfast ok but no glutenfree option to go with coffe. Hard bed, but pillows are ok.
T

Tanya

27 Sept 2024 - 28 Sept 2024
reviewed on hcom

5 out of 5 stars

Great stay. Easy access to airport, train station, and subway. Woudl recommend it if you have a long lay over in Frankfurt.
F

Farnaz

29 Sept 2024 - 30 Sept 2024
reviewed on hcom

1 out of 5 stars

The check in was easy, but when we got to the room, we noticed that is extremely cold. I tried to warm it up by changing the temperature on the thermostat, but it didn’t seem to work. I called downstairs and they said they will fix it from there. 30 minutes later the room is still extremely cold and I called again and they said we will take care of it. Long story short, five hours later were still Shaking from being so cold and we just decided to just sleep with our clothes on. Also, I asked them to give us a wake up call at 6:30 am because our flight was leaving at 10 and since it was international flight, we had to be at the gate by 8 o’clock. They simply ignored my request. Luckily, I happen to wake up by 6:40 myself. How I just relied on them, it would’ve lost our international flight which would’ve cost us thousands of dollars To purchase it again. Then we got ready went to get cup of coffee and leave, and the lady in the breakfast area was extremely rude to us and almost shouted at us that breakfast is not included. I said we’re not even eating. We’re just sitting here to get a cup of coffee. Overall they do not care because you’re stranded in the airport and that’s basically one of the two hotels that are available in the Frankfurt Airport so people have no choice to use it. So I’m Sure they do not care about peoples reviews because they know they will have enough customers
J

Justin

20 Sept 2024 - 21 Sept 2024
reviewed on hcom

4 out of 5 stars

Great convenient hotel if flight is ever delayed overnight. Lots of food options and easy to get back to terminal (10 mins walk inside) to take flight next day. Definitely recommended, but wished hotel has direction online showing how to walk from terminal to lodging.
L

Lynne

18 Sept 2024 - 19 Sept 2024
reviewed on hcom

4 out of 5 stars

The hotel is at the quiet end of the mall which I appreciated. Reception was nice and the room was very clean. You CAN walk to the hotel from the airport but it's a 3km walk so make sure you are in shape to haul luggage that far. Also the lip for the combo shower/tub is HIGH (mid-thigh) so be careful when climbing in and out. They also have disabled the mini-bars so make other plans if you need to keep medicine or food cold. Nice hotel overall and good location if you're passing through the airport and need to make a morning flight out.
N

Nina

16 Sept 2024 - 17 Sept 2024
reviewed on hcom

3 out of 5 stars

Bathroom and linens were very clean. The rug needs a shampoo and the tv remote needs to be cleaned. The location is very convenient for an early morning flight.
P

Paul

15 Sept 2024 - 16 Sept 2024
reviewed on hcom

1 out of 5 stars

What kind of airport hotel has no 24 hour room service
R

Robert

3 Sept 2024 - 4 Sept 2024
reviewed on hcom

4 out of 5 stars

Handy for the bahn or the airport. Always can feel the stress melting away with the closeness of transportation. Near good restaurants, coffee shops and convenience stores. Great to stay dry when on the move.
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