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Jack
29 Sept 2024 - 30 Sept 2024
reviewed on hcom
4 out of 5 stars
Great location for flights in and out of Frankfurt airport. Well appointed hotel and held our luggage before check in time as we returned the rental car. There is a shuttle that is supposed to run every 20 minutes but waited 45 minutes. Driver only stopped for 10 seconds as we tried to stop him. He was supposed to stop at gate E8 but blew past E8 and stopped at gate E9 for only 10 seconds. Had to call hotel staff to have him come back, 10-15 minutes. To the Hotel's credit they apologized and comped us with breakfast vouchers. This incident aside, a very nice hotel with many nice features. Restaurant a little pricey.
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john
3 Oct 2024 - 4 Oct 2024
reviewed on hcom
3 out of 5 stars
Free hotel shuttle, I inquired twice about the details by e mail through the hotels.com app and never heard back. Very slow check in at the front desk, seems they need to improve their system. My complimentary drink was charged 9 euros. 30 euros for a burger. Room was descent and had a good nights sleep. Good tv channels.
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Damon
18 Sept 2024 - 19 Sept 2024
reviewed on hcom
3 out of 5 stars
Cable TV was out of service, as well as streaming on the TV, air conditionong may as well have been heating as it was less effective than opening the window (always lovely at a hotel by an airport), sink is in the middle of the room with a tiny mirror making shaving a joy, and shower leaked into the bedroom rug, which is about 10 inches away. I've experienced better for the price. Staff and restaurant were lovely, but I would look elsewhere.
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Troy
5 Aug 2024 - 23 Aug 2024
reviewed on hcom
3 out of 5 stars
I stayed for a little over a week for business. The parking garage ticket machines did not take American Express even though it said they did. Signage in parking garage was not very clear for foreigners. The air conditioning in the room was terrible and did cool at all even though the thermostat said 16, which was not true. The fruit flys at the bar were very annoying and $8 for a coke was ridiculous! Comfortable bed and nice shower were the only highlights.
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Eric
15 Aug 2024 - 16 Aug 2024
reviewed on hcom
5 out of 5 stars
Very nice room and enjoyed the burger at the lobby lounge restaurant. Only negative if that the air conditioning was on full blast yet barely noticeable. But most other places in Germany don’t even offer air conditioning so at least they tried? Other than the warm it was a great and very convenient and affordable stay near the Frankfurt airport. It was actually much fancier than I expected for the price. Would definitely stay again.
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Hideo
9 Aug 2024 - 10 Aug 2024
reviewed on hcom
5 out of 5 stars
Overall, very good hotel. We wish if restaurant have more German traditional food. Shuttle service from and to airport were nice.
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Peter
27 Jul 2024 - 28 Jul 2024
reviewed on hcom
5 out of 5 stars
Great airport hotel. Efficient service, well designed and appointed. Great place to begin adjustment to jet lag or to wait for a morning flight. Better than most airport hotels I have stayed at.
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Louis
26 Jul 2024 - 27 Jul 2024
reviewed on hcom
4 out of 5 stars
It’s a great room and very comfortable with the free airport shuttle being very handy. The breakfast buffet was huge and high quality. The only problem was that the AC dos not work, but they sent someone up to fix it quickly and he got it working after 20 minutes off working on it.
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Kathryn
26 Jul 2024 - 27 Jul 2024
reviewed on hcom
5 out of 5 stars
Terrific room and hotel !
I had a Business Executive room. The floor plan is nice and the room was very clean and quiet.
Staff was very pleasant and efficient.
Catching the Airport Shuttle was easy and prompt.
The planes are directly overhead on the flight path to the airport but I didn't hear them unless I was outside of the hotel.
This is the nicest airport hotel I've stayed in on European trips. I definitely would stay here again and I highly recommend this hotel.
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Anne
9 Jul 2024 - 10 Jul 2024
reviewed on expedia
5 out of 5 stars
Super comfortable bed, lovely shower and Quality soaps and shampoos available. Proximity to the airport and free shuttle were our main attractions but the hotel is a whole is top class.