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- Hotel Keilir by Reykjavik Keflavik Airport
Hotel Keilir by Reykjavik Keflavik Airport
3 star rated hotel
7/10
(756 verified Hotels.com guest reviews)
See real reviews (68)
generated by AI based on family reviews
Overview
Hotel Keilir by Reykjavik Keflavik Airport is situated near Keflavík International Airport, offering a convenient location for travellers. While some guests appreciated the proximity to the airport and the free one-way airport shuttle, many reviews highlight significant issues. Frequent complaints include the misleading advertising of the airport shuttle service (often described as a one-way trip only, provided by a private car rather than a dedicated shuttle), the lack of a lift, basic room amenities, and noise issues. Some guests found the staff helpful, while others described them as rude or unhelpful. The hotel offers a basic breakfast, and there is a range of restaurants nearby. Overall, the hotel's value and suitability for certain travellers (e.g., those with mobility limitations) are widely questioned.
About the hotel
Nearby attractions
Located in Reykjanesbær, Hotel Keilir by Reykjavik Keflavik Airport is connected to a shopping center. The area's natural beauty can be seen at Hafnaberg Cliffs and Blue Lagoon, while Reykjanes Heritage Museum and Reykjanes Art Museum are cultural highlights. Duus Hus Cultural Centre and The Icelandic Museum of Rock 'n' Roll are two other places to visit that come recommended. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby.
Popular amenities
Parking
Area shuttle (surcharge)
Beach shuttle (surcharge)
Electric car charging station on site
Free 24-hour roundtrip airport shuttle
Free secured self parking on site
Wheelchair-accessible parking available
Wifi
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Food and drink
1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Continental breakfast available for a fee daily 5:00 AM–9:00 AM: ISK 2000 for adults and ISK 2000 for children
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Accessibility
Accessible bathroom (select rooms)
Elevator
Grab bar near toilet
Handrails in stairways
Hardwood flooring in room
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Things to do
18 holes of golf
Access to nearby indoor pool
Access to nearby outdoor pool
Bike parking
Bike storage
Outdoor
Beachfront location
Garden
Picnic area
Terrace
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Library
Vending machine
Water dispenser
More
100% renewable energy
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Locally-owned & organized tours & activities
Shared microwave
Smoke-free property
Vegan dining options
Vegetarian dining options
Water dispenser
Reviews that mention...
Hotel Reviews
for Hotel Keilir by Reykjavik Keflavik Airport
3.5 out of 5 stars
68 reviews
Review data
5 star reviews
- 25%
4 star reviews
- 28%
3 star reviews
- 21%
2 star reviews
- 10%
1 star reviews
- 16%
We have selected a sample of reviews which reflect what travellers have said about Hotel Keilir by Reykjavik Keflavik Airport
Showing 1 - 10 of 68 reviews
Latest reviews (68)
C
Catherine
22 Sept 2024 - 23 Sept 2024
reviewed on hcom
1 out of 5 stars
The was one of the worst hotels I have stayed in. No airport shuttle as advertised. No 24 hour room services. When trying to check and find a taxi no one to be found to help in the lobby. Luckily found a cab out front dropping another person off.
R
Roberto
13 Sept 2024 - 14 Sept 2024
reviewed on hcom
1 out of 5 stars
They advertise transportation to and from the airport and it is a lie. They do not have an elevator, torn sheets.
G
GORDON
13 Aug 2024 - 14 Aug 2024
reviewed on hcom
2 out of 5 stars
The website advertised Airport shuttle and there was none. The TV in the room kept switching itself off every few minutes.The WIFI did not work for me
There are no charging outlets for Electronic laptop and phones etc. The bed was uncomfortable. The room was clean but somewhat outdated. The receptionist was nice and friendly. She told me there was a real nice bakery next door for coffee and pastries, but I could not find it.
J
James
26 Jul 2024 - 27 Jul 2024
reviewed on expedia
5 out of 5 stars
The spot was perfect for our one night stay and the shuttle service to the airport in the morning was quick!!
K
Kelly
17 Jun 2024 - 18 Jun 2024
reviewed on expedia
4 out of 5 stars
Our flight arrived in to KEF at 10pm and were able to get free transportation from the hotel that was easy to arrange. Checking in was easy and the front desk person was very nice and helpful. We stayed in the quad room. The beds are very close, but we enjoyed having beds for everyone. There was a free breakfast, but unfortunately there was a tour group in there that had eaten almost every single item and was pushing us out of the way every time they brought more food. That is not the fault of the hotel, but still was not the best experience. The area was really beautiful and super close to the airport. It is not downtown, but is ideal for a quick stay after flying in or before flying out.
J
John
21 Jul 2024 - 22 Jul 2024
reviewed on expedia
5 out of 5 stars
Staff were very helpful after a very long travel day
J
Jovie
8 Jul 2024 - 9 Jul 2024
reviewed on expedia
3 out of 5 stars
The hotel has its basic reasons why travelers book a room - beds and a bathroom!
Bathroom’s too small and didnt provide toiletries.
No elevator. You can hear everything from the next door room!
K
Kathy
6 Jul 2024 - 7 Jul 2024
reviewed on expedia
2 out of 5 stars
Service not as promised. Shuttle 24/7 yes but every two hours and already fully booked when I asked to reserve a space night before my morning flight. :( Early check in offered when I telephone front desk one week before my visit. Yes. But not available when I arrived morning of my stay. :( 24/7 manned front desk. No. I Arrived just before eight a.m. and waited ten minutes at front desk before guy washing dishes back of house came forward to desk to greet me . :( Free shuttle from airport “Just call hotel. For a ride. “ I’d been told. Well, yeah but when I called hotel staff told me next shuttle would pick me up in two hours. :( I walked instead fifty minutes to hotel.) Very disappointing mismatch of promises and actual services.
B
Bhavesh
16 Jul 2024 - 17 Jul 2024
reviewed on expedia
2 out of 5 stars
There was discrepancy between what was shared on Expedia and what was offered.
Checkin time suggested was 2 pm but we did not get room until 3:30 pm. Moreover, we waited in line for an hour to get to reception to check in.
It seemed like there was just 1 staff handling everything. Receptionist was patient and courteous but that didn't change the impact on the overall experience.
In addition, we were charged for shuttle to airport on the way back. Expedia booking did not mention that but reception staff said that's what we offer.
No toiletries in the shower either.
This was the most expensive hotel for our entire 14 day trip and came with least amenities and bad experience.
So, I wouldn't recommend this property if you have other choice.
A
Andy
5 Jul 2024 - 6 Jul 2024
reviewed on hcom
1 out of 5 stars
Do not stay here! There is a nightclub about a block away playing very loud thumping dance music. Patrons of the club wander in front of the hotel cursing, puking, yelling, etc. Then they get into their cars and rev the engines. Seems they like waking hotel guests or bothering tourists. Very annoying and loud part of town. If you want some sleep before flying out of KEF stay someplace else. The staff are not helpful and could care less that guests can not get any rest. Stay far away from this Hotel Hell.
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