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Air Terminal Hotel

3 star rated hotel
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See real reviews (95)

generated by AI based on family reviews

Overview

The Air Terminal Hotel is praised for its incredibly convenient location directly inside New Chitose Airport, eliminating the need for airport transfers. Guests consistently highlight the ease and speed of access to terminals, making it perfect for early flights or late arrivals. The complimentary breakfast, often described as good or even excellent, is another major plus. Many appreciate the spacious rooms and quiet atmosphere, despite the airport setting. While some mention the hotel's age, the cleanliness and comfort of rooms remain frequently noted. The included access to the airport onsen (hot springs) is a welcome bonus for many travellers. However, be aware that airport dining options are limited after 8pm.

Guest highlights

Extremely convenient airport location
Complimentary breakfast
Spacious rooms
Free access to airport onsen

About the hotel

A full-service spa, self parking, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.

Nearby attractions

Located in Chitose, Air Terminal Hotel is connected to the airport. New Chitose Airport Onsen and Siam Lock Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Utonai-ko Sanctuary and Shikotsu-Toya National Park. Doraemon Wakuwaku Sky Park and Chitose Salmon Aquarium are also worth visiting.

Popular amenities

Parking

Offsite parking available (JPY 1600 per day)
Self parking on site (JPY 1600 per night)

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Spa

Massages
Spa open daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Elevator

Things to do

Full-service spa
Hot springs

Conveniences

Elevator
Front-desk safe
Vending machine
map

Reviews that mention...

Hotel Reviews

for Air Terminal Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

95 reviews

Review data

5 star reviews

61%

4 star reviews

34%

3 star reviews

5%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Air Terminal Hotel

Showing 1 - 10 of 95 reviews

Latest reviews (95)

R

Renata

21 Sept 2024 - 22 Sept 2024
reviewed on hcom

5 out of 5 stars

Staying here as convenient from the airport . Travelling with my bike so they very kindly allowed me to bring it up to the room to assemble . The spa facility is great Breakfast good . Pleasant staff
G

Gary

1 Sept 2024 - 2 Sept 2024
reviewed on hcom

3 out of 5 stars

Check in staff average. Room clean and tidy. Good for morning flight for staying short period and return rental car
D

Devpal

15 Aug 2024 - 16 Aug 2024
reviewed on hcom

4 out of 5 stars

A good hotel that is right in the Terminal building, so is very convenient for those early morning flights. All was fine with our stay there, with no issues I can recall, we would stay there again if the need arises in the future.
G

Geir

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

4 out of 5 stars

Perfect airport hotel. Inside terminal. Only downside is the terminal it self. The restaurants close at 8PM. If you hope to have a meal after a late arrival, you only have the option to buy something to eat from the convenience store.
S

Sarah

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

4 out of 5 stars

Very quiet, clean and comfortable, with a nice breakfast buffet. Staying at this hotel made our travel much more pleasant and convenient - we'll be back.
W

Wesley Franklin

2 Jul 2024 - 3 Jul 2024
reviewed on expedia

4 out of 5 stars

Conveniently connected direct to airport, since I was getting in late, just wanted to get in bed to help with jet lag. Fit the bill extremely well.
M

Mr Barry

1 Jul 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

Excellent location for an airport hotel. Very quiet. Being able to extend check-out time on an hourly basis was extremely helpful.
R

Randoll

15 Jun 2024 - 16 Jun 2024
reviewed on hcom

5 out of 5 stars

Landed at Narita and had a connecting flight to Chitose landing late. My friend chose the Air Terminal as it's connected to the airport - from where we picked up our luggage, it was less a ten minute walk - thru the terminal, to the hotel. Maybe it was that I was tired and slept thru it all however, I didn't hear planes or other forms of transportation thru the night. The bed was a little on the hard side (1-10, with 10 being hard as rocks), it was about a 6.5. Water pressure was decent as well as the temperature. Following the Japanese custom of being hospitable - great amenities. There was a Japanese and Western buffet breakfast - which was more Japanese which I appreciated. Dishes were cooked in small batches as I watched trays being switched out pretty regularly. Being connected to the airport, it was a short less than ten minute walk to the dining and shopping. I'd definitely stay here again for the convenience and comfort.
K

Kathleen

23 Jun 2024 - 24 Jun 2024
reviewed on orbitz

4 out of 5 stars

It is so convenient. We dropped off our car at the car rental, took the airport bus to the hotel which is right at the departure level, stayed overnight, and waked few minutes to the departure gate. Very simple and easy!!
L

Lisa

21 Jun 2024 - 22 Jun 2024
reviewed on hcom

5 out of 5 stars

We arrived at 9:39, already prepare our reservation. A very efficient transit hotel, breakfast was good. Located inside the airport makes it the best choice to stay if u arrive late and transit early in the morning.
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