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Hotel Grand Terrace Chitose

3 star rated hotel
7.8/10 Good
(1001 verified Hotels.com guest reviews)
See real reviews (8)

generated by AI based on family reviews

Overview

Hotel Grand Terrace Chitose is praised for its convenient location near New Chitose Airport, with many guests noting the availability of a free shuttle bus. Rooms are described as spacious and clean, while the breakfast, although basic, is considered sufficient. Some guests found the restaurant to be too warm and the public bath too small given the size of the hotel. While some amenities might need improvement, many guests appreciate the hotel's value for money.

Guest highlights

Free airport shuttle
Spacious and clean rooms

About the hotel

Nearby attractions

Located in Chitose, Hotel Grand Terrace Chitose is in the city center and near the airport. Chitose Outlet Mall Rera and Mitsui Outlet Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Utonai-ko Sanctuary and Shikotsu-Toya National Park. Chitose Salmon Aquarium and Doraemon Wakuwaku Sky Park are also worth visiting.

Popular amenities

Parking

No onsite parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6 AM–9:30 AM: JPY 1500 for adults and JPY 800 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Elevator

Things to do

Bicycle rentals
Karaoke
Sauna

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Reception hall
Vending machine

More

Designated smoking areas
Shared microwave
map

Reviews that mention...

Hotel Reviews

for Hotel Grand Terrace Chitose
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

25%

4 star reviews

75%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Hotel Grand Terrace Chitose

Latest reviews (8)

O

Oliver

7 Oct 2023 - 9 Oct 2023
reviewed on hcom

4 out of 5 stars

Visiting this hotel is ideal for short travellers who want to visit Sapporo. It was a nice hotel. The bed was comfortable and the bathroom was super clean. Although my room does look outdated, It was a nice room. I will stay again in the future.
T

Tom

13 Aug 2020 - 14 Aug 2020
reviewed on hcom

5 out of 5 stars

stayed here for a night, as needed a early flight from Haneda. While the earliest shuttle service was still falling short, front desk was able to arrange a taxi who was there at 0530. Did not get chance to enjoy the amenities of the hotel, but it is close (walking distance) to many local dining places.
k

kelvin

6 Dec 2019 - 7 Dec 2019
reviewed on wotif

5 out of 5 stars

Hotel provides shuttle bus to chitose station, minami-chitose station and to new chitose airport. Elderly driver and assistant were kind and helpful. There is shuttle bus from airport to hotel, but we arrived quite late at night, so took train to chitose station, then a short taxi ride around 800yen to hotel. Rooms were clean and alright. Breakfast was sufficient and good. Overall it is good value for money for our one night transit stay before we continue journey to other parts of Hokkaido.
T

Therese

2 Dec 2019 - 4 Dec 2019
reviewed on hcom

4 out of 5 stars

The hotel was spacious and offered a free airport shuttle. The piblic bath was pleasant and staff were friendly and helpful.
A

4 Feb 2020 - 5 Feb 2020
reviewed on wotif

4 out of 5 stars

Very convenient to the airport, including a shuttle.
A

3 Dec 2019 - 8 Dec 2019
reviewed on wotif

4 out of 5 stars

It is not that near to Chitose Station but walkable , like in 30 minutes? But there was an Aoba Oark nearby, just behind the property area, pretty in winter time. There is a bus stop to take a bus to Chitose Station. Coming back fr Chitose Station to the hotel is confusing to me, thus I always used taxi which cost about max 1000¥ one way. Fr Chitose Sta., the Salmon aquarium is about 1.2km away. During winter, there is a park, stunning view w ducks at the river. Beautiful place. The daily bfast is fine, got scrambled/ tiny egg omelet and sausages, bread and buns. Kids will have something to eat. Overall ok.
A

2 Dec 2019 - 3 Dec 2019
reviewed on wotif

4 out of 5 stars

Good location, easy access to the airport. A few good places to eat nearby. Large lobby and nice garden view.
A

30 Jul 2019 - 1 Aug 2019
reviewed on hcom

4 out of 5 stars

The room rate is reasonable and the location is closed to the airport which is quite convenient. However, the restaurant is super hot. When I was having breakfast, I sweated a lot. Even the lobby and the street was cooler than the restaurant. It seemed that they wanted you to leave instead of enjoying the breakfast. The public bath area is super small. The hotel has more than 250 rooms. However, the public bath area only had four shower head. I had to wait for it at night and it was very crowded and busy in the bathroom. Also, the time was not convenient. In the morning, it only opened from 6-9. Normally, I woke up at 8 and had breakfast. Then, I had already missed the shower time in the morning which was very inconvenient for the guests. I suggest that the hotel open the public bath from 6-10 or 6-11 in the morning as many guests would like to take the morning showers.
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