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ANA Crowne Plaza Chitose, an IHG Hotel

4 star rated hotel
8.8/10 Excellent
(1000 verified Hotels.com guest reviews)
See real reviews (30)

generated by AI based on family reviews

Overview

The ANA Crowne Plaza Chitose is conveniently located near New Chitose Airport, offering easy access to the airport via a short taxi ride or a walk to the nearby train station. Guests consistently praise the spacious and clean rooms, as well as the delicious and varied breakfast buffet. The hotel's proximity to Aeon Mall provides additional convenience for shopping and dining. However, be aware that while an airport shuttle is advertised, reviews suggest it's not always reliable and alternative transport may be needed. Some guests also noted that the hotel rooms are a little dated and that there are limited power outlets.

Guest highlights

Spacious and clean rooms
Delicious breakfast buffet
Convenient location near Aeon Mall
Easy access to Chitose train station

About the hotel

This hotel features 2 restaurants, 2 bars/lounges, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a business center, and conference space.

Nearby attractions

Near a train station, ANA Crowne Plaza Chitose, an IHG Hotel is in an area with good airport proximity. New Chitose Airport Onsen and Katsura Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Doraemon Wakuwaku Sky Park and Ecorin Village. Don't miss out on a visit to Northern Horse Park.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

2 bars/lounges
2 restaurants
Buffet breakfast available for a fee daily 5:30 AM–9:30 AM: JPY 2800 for adults and JPY 1400 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Fitness center
Karaoke

Outdoor

Garden

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Grocery/convenience store
Vending machine

More

Designated smoking areas (fines apply)
map

Reviews that mention...

Hotel Reviews

for ANA Crowne Plaza Chitose, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

30 reviews

Review data

5 star reviews

43%

4 star reviews

33%

3 star reviews

10%

2 star reviews

10%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about ANA Crowne Plaza Chitose, an IHG Hotel

Showing 1 - 10 of 30 reviews

Latest reviews (30)

X

Xinyuan

2 May 2024 - 3 May 2024
reviewed on expedia

5 out of 5 stars

Quiet, very convenient to the airport, and there are many places to eat nearby
P

Piyush

29 Apr 2024 - 1 May 2024
reviewed on expedia

4 out of 5 stars

Close to airport. No shuttle service to train station.
y

yaping

28 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

Inexpensive but high quality. Not far from airport. Hight level room can view city night. Wish it provides USB plug. Highly recommend.
T

Theresa

24 Mar 2024 - 25 Mar 2024
reviewed on expedia

5 out of 5 stars

Perfect location near the airport after a late arrival.
C

Cassie

12 Feb 2024 - 13 Feb 2024
reviewed on expedia

2 out of 5 stars

This is advertised as an airport hotel but it is nearly impossible to get a taxi to the airport and they don’t have airport shuttle either. Staff was very unhelpful in helping us find get a taxi to airport. If you are transitting through Chitose and need a hotel you are better off booking the hotel that is right in airport.
R

Rob

10 Feb 2024 - 11 Feb 2024
reviewed on expedia

2 out of 5 stars

Although close to the airport, no shuttle service to the airport and not enough local taxis for early morning flights. Had to walk to train station in the snow to get to the airport.
Y

YongGeun

18 Dec 2023 - 20 Dec 2023
reviewed on hcom

5 out of 5 stars

If you're looking for a hotel -especially on business trip- near New Chitose airport to go through, This will be the perfect option. Though mine were family trip, it was just good as one can expect. Definitely superb location, good services at reasonable price. Which impressed me best, that its amenities including warm-eye mask, good-for-sleep tea, bath-treatment. Which rarely can not expect for basic. They are really, really deeply care good rest at their service design. Plus, there were iron set and little sewing kit to adapt cloathing glitches. Which, is you can get asking front desk - but you would know for sure how hard it would be if you have language hurdle. You don't have to worry here because you already got that. What a surprise detailing.
P

Pinky

11 Nov 2023 - 12 Nov 2023
reviewed on orbitz

4 out of 5 stars

Near airport and outlet, great that there is a family mart inside the hotel, quite a lovely stay
L

Lilly

31 Jul 2023 - 4 Aug 2023
reviewed on orbitz

5 out of 5 stars

The location is close train station, so it is very convenient to walk in and out, and it is also very close to the airport
H

Hannah

8 Apr 2023 - 9 Apr 2023
reviewed on orbitz

5 out of 5 stars

Ideal family room for 2 adults and 2 children to spend the night before and after driving from the airport to skiing in Niseko. Everything worked smoothly and the English-speaking hotel staff helped us with taxi bookings and a local restaurant booking for delicious dinners on both occasions.
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