1/29

Hotel JAL City Haneda Tokyo West Wing

3 1/2 star rated hotel
9/10 Excellent
(1052 verified Hotels.com guest reviews)
See real reviews (149)

generated by AI based on family reviews

Overview

Hotel JAL City Haneda Tokyo West Wing is a popular choice for travellers, particularly those with early flights from Haneda Airport. Guests consistently praise the hotel's cleanliness and modern rooms, even if some find them compact. The free shuttle bus service to and from the airport is a major highlight, although its frequency and terminal coverage vary throughout the day, so it's important to check the schedule. The hotel's convenient location, with proximity to both the airport and a train station, also receives positive feedback, along with the generally friendly and helpful staff. While some travellers mention a lack of space in rooms, the overall experience is positive for short stays.

Guest highlights

Spotlessly clean rooms and bathrooms
Free shuttle bus to Haneda Airport
Helpful and friendly staff
Convenient location near airport and train station

About the hotel

Along with dry cleaning, this hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free airport pick-up are also provided.

Nearby attractions

Near a train station, Hotel JAL City Haneda Tokyo West Wing is in Ota, a neighborhood in Tokyo with good airport proximity. Tokyo Imperial Palace and Shinjuku Gyoen National Garden are notable landmarks, and some of the area's popular attractions include Tokyo DisneySea® and Tokyo Disneyland®. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or Nippon Budokan. Guests appreciate the hotel's convenience to public transportation: Tenkubashi Station is 10 minutes by foot and Seibijo Station is 14 minutes.

Popular amenities

Parking

Airport shuttle at scheduled times
Free pick-up airport shuttle from 4:30 PM - 11:30 PM
Offsite parking for JPY 1500 per night; reservations required
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 2200 for adults and JPY 1320 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Conveniences

Elevator
Front-desk safe
Vending machine

More

Designated smoking areas (fines apply)
map

Reviews that mention...

Hotel Reviews

for Hotel JAL City Haneda Tokyo West Wing
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

149 reviews

Review data

5 star reviews

70%

4 star reviews

22%

3 star reviews

6%

2 star reviews

1%

1 star reviews

1%

We have selected a sample of reviews which reflect what travellers have said about Hotel JAL City Haneda Tokyo West Wing

Showing 1 - 10 of 149 reviews

Latest reviews (149)

Y

YENTING

13 Aug 2024 - 14 Aug 2024
reviewed on hcom

3 out of 5 stars

Check in/out was seamless via self-service machine; however if you need staff service then good luck. We asked the male staff at 7pm 8/13 Tuesday about shuttle how to reserve and which one is better for my flight, he interrupted me twice saying he's hotel not airline so i ask airport by myself. you'd prob get better/politer staff at guest house near by if you need suggestion when/how to get to airport. everything else was nice. hotel itself is clean and shuttle driver is very helpful to confirm delivering me to the right terminal.
K

Kendra

31 Jul 2024 - 1 Aug 2024
reviewed on expedia

1 out of 5 stars

Overall its good. But there are no airport shuttle between after 11:10am and before 4pm. If you would like to leave around between this time frame, you would need to do your own taxi or public transportation. Or you can leave with 11:10am shuttle bus and wait at the airport.
A

Albert

23 Jul 2024 - 24 Jul 2024
reviewed on expedia

5 out of 5 stars

Great airport hotel with free airport shuttle service. Plenty of places to eat in the surrounding area and train station is nearby. Very easy to get to airport on train to eat and shop too I recommend then nearby chicken bone ramen shop and juicy burger place
A

Andrew

15 Jul 2024 - 16 Jul 2024
reviewed on expedia

5 out of 5 stars

Good option for an overnight stay, close to the airport. The free shuttle is offered at certain times from Terminals 1 and 3. Arriving at Terminal 2, we needed to get the free airport shuttle bus to another terminal then get the hotel bus. Might have been easier to get the train.
A

Audrey

20 Jul 2024 - 21 Jul 2024
reviewed on wotif

4 out of 5 stars

Close to airport, free shuttle bus, friendly staff, comfortable room.
L

Lin

13 Jul 2024 - 14 Jul 2024
reviewed on hcom

5 out of 5 stars

The hotel is spotlessly clean, beds are comfortable, and has a free shuttle bus to Haneda Airport, also is close to convenient stores.
H

HITOMI

7 Jul 2024 - 9 Jul 2024
reviewed on hcom

5 out of 5 stars

Convenient place to stay near Haneda Airport with free shuttle service running every hour or more.
R

Rama Krishna

6 Jul 2024 - 7 Jul 2024
reviewed on orbitz

3 out of 5 stars

The hotel room is like a box. Barely any space. It took a while to get the hotel keys and the shuttle only works until 11:10 am.
Y

Young

3 Jul 2024 - 4 Jul 2024
reviewed on orbitz

5 out of 5 stars

For one night stay before flight next day, a nice spot. Room was immaculately clean, if not tight for two adults and two teens.
D

David

4 Jul 2024 - 8 Jul 2024
reviewed on orbitz

5 out of 5 stars

The hotel was clean and quiet and very convenient to and from HND airport. Taxi, Uber and train made it easily accessible to all our sightseeing adventures and restaurants. Staff was kind and professional
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels