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Malin
23 Oct 2024 - 24 Oct 2024
reviewed on hcom
3 out of 5 stars
Okay hotel at the airport for one night.
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Angela
26 Oct 2024 - 27 Oct 2024
reviewed on hcom
2 out of 5 stars
We booked this hotel so we could sleep during our 10 hour layover at Haneda airport. We arrived at 9am and were told we would not be able to check in early. For a fee we could check in at 12pm but there was no other options. We were not impressed as being an airport hotel, people arrive at all different times and the rude response we got was unexpected. Thankfully someone else helped us a few hours later and we were check in just after 11am and the extra charge was waived. The hotel itself was perfect to sleep for a few hours. We suggest they review their flexibility with check in times.
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Elizabeth
19 Oct 2024 - 20 Oct 2024
reviewed on hcom
3 out of 5 stars
I stayed over before my flight home the next day. It made it easier on my people I was visiting. The facilitys are clean and well kept. I had the solo room, it is very tiny, But functional. Everyone was very helpful and kind throughout check-in and check out. Things to note the bed is very firm, so if you like that you will be very happy. Firm after a bad car accident. There is only one pillow and only one bath towel. Which makes it difficult when you're a woman. Overall for the convenience and price it was worth it but these are important things to note.
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Tina
25 Oct 2024 - 26 Oct 2024
reviewed on hcom
4 out of 5 stars
The location could not be better for Haneda T5 flights - literally at the end of the check in desks. Modern, clean with a bar/restaurant serving great food.
The automated check-in and out was convenient, although it’s the only hotel where a member of staff raised their voice at me.
The single room with no view was perfect for the over stay before the long flight home.
A
Augustin
12 Oct 2024 - 13 Oct 2024
reviewed on hcom
5 out of 5 stars
Great location in the airport at terminal 3, don’t have to go outside. But it’s tucked in the corner of the departure floor which wasn’t super easy to figure out initially. Rooms are small, Japanese sized but good enough for an overnight transit stop. You can catch the train from the terminal into town, or hit the attached shopping mall which has an onsen hotel (hot mineral springs) that you can pay to use. Although there is a restaurant attached, I’d recommend eating in the terminal or go into town which is only a few minutes away to get food for less money.
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Stephen
20 Oct 2024 - 21 Oct 2024
reviewed on hcom
5 out of 5 stars
An excellent airport hotel. Perfect location in T3, if you have an early morning flight why stay in town. There is a resturant as part of the hotel, but the dining options in the airport are excellent and fairly priced.
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Oscar
16 Oct 2024 - 18 Oct 2024
reviewed on hcom
5 out of 5 stars
This hotel is in a very good location, near to trains, shopping mall, airport cruise terminal but needs a TLC , is old , rooms are not very clean. In general this hotel needs a better care
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James
12 Oct 2024 - 14 Oct 2024
reviewed on hcom
5 out of 5 stars
The hotel was amazing It was clean and very comfortable. The location was great I would recommend anyone traveling to this location to stay in this hotel, outstanding service.
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Yohko
16 Oct 2024 - 17 Oct 2024
reviewed on hcom
4 out of 5 stars
This is a nice hotel, right at the terminal 3 of the Tokyo Haneda airport, to which I could walk after going through the Immigration and customs area. There is one problem; the vertical blinds on the window right next to the bathtub did not close tightly, leaving a space between panels. This means no privacy while taking a shower. I called the front desk and got the response that these spaces were inevitable with the vertical blinds. This answer was not correct, because I do have some vertical blinds at home without these problems. I asked them to come up to see the problem and eventually was assigned to a different room. But after flying a whole day from the U.S., dealing with this problem was not a happy experience.
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Bryce
3 Oct 2024 - 4 Oct 2024
reviewed on hcom
5 out of 5 stars
This hotel is connected directly to HND's terminal 3. It is outside security and customs so it's not a transit hotel, but if you have an overnight layover or an early flight, this is an excellent option. I've stayed here twice now and it's always been super easy to use/find, the rooms have always been clean, and the staff friendly and helpful. Definitely worth considering if you're needing a hotel at HND.